Long lines, slow service over priced and the owner Denise was just not nice. They really don't seem to care. They are only ice cream shop in town ... I'd rather drive 10-15 minutes or just go to Stewart's
C B.
Wiped my ice cream cone with a dirty rag! Need I say more?!! Long line to wait for a contaminated overpriced cone! YUCK
Stephen S.
There were 3 orders in front of me (2 groups of 2 & a single person). I waited for over twenty minutes to get to the front of the line. Then waited another 10 minutes and gave up and went home. At one point the person behind the counter was B.S.ing with a customer who got their order for a few minutes before taking care of the next customer in line. The old owner did a better job taking care of the customers. This has happened to me before where I gave up waiting and walked to Stewart's for ice cream. This place is a waste of time if you want ice cream.
Kailyn S.
Pls bring back other fries! New ones suck they used to be so crispy and crunchy now its just so much potato with soft crinkle cut? Whyyyy i think the fries r actually making me cry. Im disappointed
Jenna S.
$28 dollars for two small sundaes and a small vanilla cup. The menu with prices is posted and I guess this is a new type of math or something. Tried to say something and even the worker agreed it didn't make sense but you can't argue with what the cash register says. Feeling robbed.
Alicia Lyn S.
It's an ice cream stop-but they have the best chicken wings ever!!!!!!! Had the spicy ones and omg! Delish! And yes the ice cream is good, my nephew and brother came for shakes and I decided on the wings cause I'm currently on keto and so happy I did.
Pablo R.
Great picnic area with amazing ice . The staff was friendly. Recommended by a friend and I'm glad I visited
Demitrios M.
New managers and staff are extremely friendly. Be sure to check them out! Try the frostee freeze blends or hot fudge sundae.
Mitmit I.
First of, you get lured into it because you think it's the only soft ice cream spot around - it's not. Better places are Weirs at Salisbury Mills close to New Windsor & Tantillo's Farm around north of Wallkill. Stewart's soft ice cream is always an option. The prices are a teeny bit more than other places for a soft serve. The other day I spotted two ticks, not sure why but they were big ticks, dog ticks, need a pest control thing.. the last thing is to get bitten by ticks. The server girls are very young, I hope they get paid well. The owner will pop out from time to time, he does have a bit of an attitude for an older guy. Overall, do find another place for soft serve, this place is a bit pricey for what it offers and has nowhere to sit really unless you'll rest your back on your car.
Crystal J.
I've been going here my whole life with my family. Ever since the change it has gone down hill. We went there today 6/22/19 and ordered ice cream and 2 slush Puppies. Grape and blue raspberry to be exact. We had opened the straw and poked it to find that it tastes god awful! I took the smallest sip. Tasted like straight corn syrup. I had mentioned it to the 2 young girls behind the counter. I had asked if the syrup is bad and explained that there is no way possible that anyone could stomach them. The one girl said that since we tasted it that we can't get our money back and that if they make a new one it will taste the same! WTF?! Because I tasted it, you can't refund me?! Are you serious?! Clearly they are teaching these young's girls the wrong meaning of customer service. Moral of the rant I will never be stoping by Walden Frostee again!
shitty service. watched my girlfriend and i awkwardly as we tried to decide what we want, instead of suggesting items or helping. then ordered two milkshakes, one with sprinkles. did not receive my sprinkles. also pretty pricey for an average tasting shake. would reccomend richards instead.
Darren G.
trying it for the first time. wish the menu was printed on the glass. so for my first run, got the almond macaroon frosty freeze, it was good, well blended and full of almond bits and coconuts. very creamy. also got for my roommate a chocolate brownie sundae which was perfect, tired to order it with German chocolate, but I guess none are for the sundaes.. a quite little place in corner near a park and stream. the server was nice and made sure my order was correct and asked if I wanted lids so the ice cream does not melt all over. good service.
Jerra M.
Have enjoyed this place my entire life. Delicious home made ice cream, home made waffle bowls to their French fries! Their sizes are measured out... keep an eye out for the scale for new employees. It's an appropriate size, so excuse the neigh sayers. If you want more, order the next size. It's a seasonal stand with temporary employees, many of them at their first job. So go easy on them. Prices go up people, deal with it. Milk is expensive, therfore so is ice cream. But nothing beats a small cone from here!
Lou A.
Love this place! Been coming since I was little. You don't find small Mom and Pop type stores anymore. The food is fresh and made daily. The hard ice cream is made on the premises and ice cream cakes are made by hand. They only take cash but they have an ATM available. There's a cute park in the back and picnic tables you can sit at.
Livi L.
Quick service, good food, friendly workers, and cheaper than most ice cream stands in the area.
Long lines, slow service over priced and the owner Denise was just not nice. They really don't seem to care. They are only ice cream shop in town ... I'd rather drive 10-15 minutes or just go to Stewart's
Wiped my ice cream cone with a dirty rag! Need I say more?!! Long line to wait for a contaminated overpriced cone! YUCK
There were 3 orders in front of me (2 groups of 2 & a single person). I waited for over twenty minutes to get to the front of the line. Then waited another 10 minutes and gave up and went home. At one point the person behind the counter was B.S.ing with a customer who got their order for a few minutes before taking care of the next customer in line. The old owner did a better job taking care of the customers. This has happened to me before where I gave up waiting and walked to Stewart's for ice cream. This place is a waste of time if you want ice cream.
Pls bring back other fries! New ones suck they used to be so crispy and crunchy now its just so much potato with soft crinkle cut? Whyyyy i think the fries r actually making me cry. Im disappointed
$28 dollars for two small sundaes and a small vanilla cup. The menu with prices is posted and I guess this is a new type of math or something. Tried to say something and even the worker agreed it didn't make sense but you can't argue with what the cash register says. Feeling robbed.
It's an ice cream stop-but they have the best chicken wings ever!!!!!!! Had the spicy ones and omg! Delish! And yes the ice cream is good, my nephew and brother came for shakes and I decided on the wings cause I'm currently on keto and so happy I did.
Great picnic area with amazing ice . The staff was friendly. Recommended by a friend and I'm glad I visited
New managers and staff are extremely friendly. Be sure to check them out! Try the frostee freeze blends or hot fudge sundae.
First of, you get lured into it because you think it's the only soft ice cream spot around - it's not. Better places are Weirs at Salisbury Mills close to New Windsor & Tantillo's Farm around north of Wallkill. Stewart's soft ice cream is always an option. The prices are a teeny bit more than other places for a soft serve. The other day I spotted two ticks, not sure why but they were big ticks, dog ticks, need a pest control thing.. the last thing is to get bitten by ticks. The server girls are very young, I hope they get paid well. The owner will pop out from time to time, he does have a bit of an attitude for an older guy. Overall, do find another place for soft serve, this place is a bit pricey for what it offers and has nowhere to sit really unless you'll rest your back on your car.
I've been going here my whole life with my family. Ever since the change it has gone down hill. We went there today 6/22/19 and ordered ice cream and 2 slush Puppies. Grape and blue raspberry to be exact. We had opened the straw and poked it to find that it tastes god awful! I took the smallest sip. Tasted like straight corn syrup. I had mentioned it to the 2 young girls behind the counter. I had asked if the syrup is bad and explained that there is no way possible that anyone could stomach them. The one girl said that since we tasted it that we can't get our money back and that if they make a new one it will taste the same! WTF?! Because I tasted it, you can't refund me?! Are you serious?! Clearly they are teaching these young's girls the wrong meaning of customer service. Moral of the rant I will never be stoping by Walden Frostee again!
Restaurantji Recommends
shitty service. watched my girlfriend and i awkwardly as we tried to decide what we want, instead of suggesting items or helping. then ordered two milkshakes, one with sprinkles. did not receive my sprinkles. also pretty pricey for an average tasting shake. would reccomend richards instead.
trying it for the first time. wish the menu was printed on the glass. so for my first run, got the almond macaroon frosty freeze, it was good, well blended and full of almond bits and coconuts. very creamy. also got for my roommate a chocolate brownie sundae which was perfect, tired to order it with German chocolate, but I guess none are for the sundaes.. a quite little place in corner near a park and stream. the server was nice and made sure my order was correct and asked if I wanted lids so the ice cream does not melt all over. good service.
Have enjoyed this place my entire life. Delicious home made ice cream, home made waffle bowls to their French fries! Their sizes are measured out... keep an eye out for the scale for new employees. It's an appropriate size, so excuse the neigh sayers. If you want more, order the next size. It's a seasonal stand with temporary employees, many of them at their first job. So go easy on them. Prices go up people, deal with it. Milk is expensive, therfore so is ice cream. But nothing beats a small cone from here!
Love this place! Been coming since I was little. You don't find small Mom and Pop type stores anymore. The food is fresh and made daily. The hard ice cream is made on the premises and ice cream cakes are made by hand. They only take cash but they have an ATM available. There's a cute park in the back and picnic tables you can sit at.
Quick service, good food, friendly workers, and cheaper than most ice cream stands in the area.