They are so unbelievably stingy about their sauces, never been to a McDonald's like it. They refused to give me another syrup without charging me an extra 30¢, after I already paid with the app and bought two McGriddles for two separate people. The app literally says that syrup packets are free. No wonder this McDonald's is rated so poorly.
Atmosphere: 1
Food: 2
Service: 1
Debbie
Nicest McDonald’s. Robin is very polite.
Atmosphere: 5
Food: 5
Service: 5
Christina J
Omg ! I had placed a HUGE order in November, 11/05 to be exact and when I got home, 2 bacon cheeseburgers and a 6 piece nuggets were missing along with all the sauces. I then called and Tiffany said she added me to a book and I can swing by anytime and get it. I tried on December 4th, their grill was broken. Today, 01/07, I went and the person who took my order was ok with it, checked the book and told me drive up for it but then, I’m unsure if the female curly hair supervisor is Sandy or what but the supervisor with curly hair WENT OFF ! I heard a staff say Sandy, that’s why I assumed but god knows. She refused to give her name. She said I took too long to go back and was NASTY ! I tried explaining I came but uh the grill wasn’t working but she did not care. My son was also crying in the back. The supervisor REFUSED to give her name saying she isn’t allowed to give her name. No idea why people like this are working around people and food but she needs to be checked. I called the corporate office and complained about her being so nasty. I shouldn’t have but I still bought food and left. NEVER WILL I EVER RETURN TO THIS LOCATION. It’s my fault, they messed up orders multiple times and I never said anything, only once and return like I’m nuts but it won’t happen again.
Atmosphere: 1
Food: 1
Service: 1
Bonnie L
Hit or miss with order. Someone's it's right, sometimes it's wrong lol it's a gamble
Atmosphere: 4
Food: 4
Service: 4
hullen carrie
Terrible service delivery, every time I come here, the line is wrapped out all the way into the street at least a 25 to 30 minute wait-time when they seem to be full fully staffed every single time. So annoying
Atmosphere: 1
Service: 1
Crystal Alcantara
It’s no wonder why this place has three stars….
I just went through the drive-thru and had one of the most frustrating experiences. I ordered a 6-piece Happy Meal and a McChicken. First, they didn’t include the sweet-and-sour sauce that comes with the nuggets. When I opened the box, there was no sauce at all. I asked for it, and the employee handed me one, then tried to charge me 30 cents for a second sauce.
I paid almost $14 for a kids meal and a sandwich, and they’re really nickel-and-diming customers over a single sauce? Ridiculous.
On top of that, they didn’t even give me the chocolate milk that comes with my daughter’s Happy Meal. Everything felt sloppy, careless, and honestly insulting.
Charging extra for sauce when the original sauce wasn’t even provided, AND forgetting items in the bag, is unacceptable. Do better.
Matt Kerr
Service was fantastic, Ishara is the best.
Service: 5
Dgmxwe Dgmxwe
I have been to this place many times,most of the time never get my order right. And 99 percent of the time never get the original Mc Donalds coffee taste.
frank li
Today Saturday Nov 22 ,we went to pick up order,we waited for long time and nobody complained, but when they finally gave us the order, they were very rude and told us to hurry up, even though we still had another small order to wait for
thomas mollo
Just bad experience after bad experience. Seems this particular McDonald’s restaurant has a very miserable young woman, thin Caucasian, black hair w/ black rim glasses Probably a manager because she’s in a manager’s shirt top. Extremely nasty. The prices have been going up steadily the last few months so I don’t feel inappropriate asking for a little extra salt. They give 3 small packets for an entire meal for 2 people.. I asked for a little and this miserable young woman barks out .. “THAT’S ENOUGH !!!” lol !! Like what I was asking for ! Just a nasty young woman, definitely some issues going on and shouldn’t be managing a McDonald’s restaurant. This occurred 2pm 11/11/25. Just Go to Chik Fillet or Wendy’s up the block where the food is served HOT not Cold and the service is way better. If this is how McDonald’s chooses and hires their managers, maybe we should spend our money elsewhere.
Just waited 20 minutes in the drive thru and the drive thru waiting area to get two burnt coffees
Laura Cardone
Gotta love McDonald's!
Atmosphere: 5
Food: 5
Service: 5
John Smith
The food here was actually really good, I got a Quarter Pounder with fries and a drink, and everything came out hot, fresh, and perfectly made. No complaints about the food at all. But the staff… yeah, not great. They seemed annoyed and uninterested in helping customers. I asked for ketchup, and the cashier literally just walked away and never came back. It’s pretty clear most of the workers here don’t enjoy their jobs, and it really shows in the service. The restaurant itself was kind of clean but not fully. The bathrooms weren’t kept up well, and there were a bunch of kids running around, yelling, and leaving food everywhere. It didn’t feel like a welcoming place to sit down and eat, more like somewhere you just grab your food and go. Overall, the food was solid, but the service and atmosphere really brought the whole experience down
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Big Mac, Chicken Mcnuggets, Quarter Pounder Hamburger, Hot Fudge Sundae, Dr Pepper, Double Cheeseburger, Quarter Pounder with Cheese
evelyn gomez
The worst customer service You ask for help and people completed ignore you
Service: 1
Thomas Boger
Long line on the drive through in the road I never got my five Big Macs with a xl coke they said it was too much for one person.
They are so unbelievably stingy about their sauces, never been to a McDonald's like it. They refused to give me another syrup without charging me an extra 30¢, after I already paid with the app and bought two McGriddles for two separate people. The app literally says that syrup packets are free. No wonder this McDonald's is rated so poorly.
Atmosphere: 1
Food: 2
Service: 1
Nicest McDonald’s. Robin is very polite.
Atmosphere: 5
Food: 5
Service: 5
Omg ! I had placed a HUGE order in November, 11/05 to be exact and when I got home, 2 bacon cheeseburgers and a 6 piece nuggets were missing along with all the sauces. I then called and Tiffany said she added me to a book and I can swing by anytime and get it. I tried on December 4th, their grill was broken. Today, 01/07, I went and the person who took my order was ok with it, checked the book and told me drive up for it but then, I’m unsure if the female curly hair supervisor is Sandy or what but the supervisor with curly hair WENT OFF ! I heard a staff say Sandy, that’s why I assumed but god knows. She refused to give her name. She said I took too long to go back and was NASTY ! I tried explaining I came but uh the grill wasn’t working but she did not care. My son was also crying in the back. The supervisor REFUSED to give her name saying she isn’t allowed to give her name. No idea why people like this are working around people and food but she needs to be checked. I called the corporate office and complained about her being so nasty. I shouldn’t have but I still bought food and left. NEVER WILL I EVER RETURN TO THIS LOCATION. It’s my fault, they messed up orders multiple times and I never said anything, only once and return like I’m nuts but it won’t happen again.
Atmosphere: 1
Food: 1
Service: 1
Hit or miss with order. Someone's it's right, sometimes it's wrong lol it's a gamble
Atmosphere: 4
Food: 4
Service: 4
Terrible service delivery, every time I come here, the line is wrapped out all the way into the street at least a 25 to 30 minute wait-time when they seem to be full fully staffed every single time. So annoying
Atmosphere: 1
Service: 1
It’s no wonder why this place has three stars….
I just went through the drive-thru and had one of the most frustrating experiences. I ordered a 6-piece Happy Meal and a McChicken. First, they didn’t include the sweet-and-sour sauce that comes with the nuggets. When I opened the box, there was no sauce at all. I asked for it, and the employee handed me one, then tried to charge me 30 cents for a second sauce.
I paid almost $14 for a kids meal and a sandwich, and they’re really nickel-and-diming customers over a single sauce? Ridiculous.
On top of that, they didn’t even give me the chocolate milk that comes with my daughter’s Happy Meal. Everything felt sloppy, careless, and honestly insulting.
Charging extra for sauce when the original sauce wasn’t even provided, AND forgetting items in the bag, is unacceptable. Do better.
Service was fantastic, Ishara is the best.
Service: 5
I have been to this place many times,most of the time never get my order right.
And 99 percent of the time never get the original Mc Donalds coffee taste.
Today Saturday Nov 22 ,we went to pick up order,we waited for long time and nobody complained, but when they finally gave us the order, they were very rude and told us to hurry up, even though we still had another small order to wait for
Just bad experience after bad experience.
Seems this particular McDonald’s restaurant
has a very miserable young woman, thin
Caucasian, black hair w/ black rim glasses
Probably a manager because she’s in a manager’s shirt top. Extremely nasty.
The prices have been going up steadily the last few months so I don’t feel inappropriate asking for a little extra salt. They give 3 small packets for an entire meal for 2 people..
I asked for a little and this miserable young woman barks out .. “THAT’S ENOUGH !!!”
lol !! Like what I was asking for !
Just a nasty young woman, definitely some issues going on and shouldn’t be managing
a McDonald’s restaurant. This occurred 2pm
11/11/25. Just Go to Chik Fillet or Wendy’s up the block where the food is served HOT not Cold and the service is way better.
If this is how McDonald’s chooses and hires their managers, maybe we should spend our money elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Just waited 20 minutes in the drive thru and the drive thru waiting area to get two burnt coffees
Gotta love McDonald's!
Atmosphere: 5
Food: 5
Service: 5
The food here was actually really good, I got a Quarter Pounder with fries and a drink, and everything came out hot, fresh, and perfectly made. No complaints about the food at all. But the staff… yeah, not great. They seemed annoyed and uninterested in helping customers. I asked for ketchup, and the cashier literally just walked away and never came back. It’s pretty clear most of the workers here don’t enjoy their jobs, and it really shows in the service. The restaurant itself was kind of clean but not fully. The bathrooms weren’t kept up well, and there were a bunch of kids running around, yelling, and leaving food everywhere. It didn’t feel like a welcoming place to sit down and eat, more like somewhere you just grab your food and go. Overall, the food was solid, but the service and atmosphere really brought the whole experience down
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Big Mac, Chicken Mcnuggets, Quarter Pounder Hamburger, Hot Fudge Sundae, Dr Pepper, Double Cheeseburger, Quarter Pounder with Cheese
The worst customer service
You ask for help and people completed ignore you
Service: 1
Long line on the drive through in the road I never got my five Big Macs with a xl coke they said it was too much for one person.
Atmosphere: 1
Food: 5
Service: 1
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