Dunkin'
1238 Washington St, Watertown
(315) 779-8105
Recent Reviews
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Went through the drive-through my drink was completely watered down by the time I got it. It was supposed to have eight shots of mocha it did not. It tastes like spoiled milk, and it wasn’t even completely filled( I tend to get this drink a lot and it’s normally pretty good). Tried calling the store multiple times they did not answer.
Food: 1
Service: 1
We wait for our drinks for over an hour with the understanding that they were understaffed and after asking about our order the employee Stacy I believe commented that its not that big of a deal that we had been waiting over an hour for our drinks and that no one died. I hope their evening gets better but that was insane
Atmosphere: 1
Food: 5
Service: 1
Sat in drive through behind 3 other cars for over 30 minutes today, got there at 2:27 hoping to get something to drink before 3 pm instead we sat there waiting for someone to even just take orders, mine had finally got taken at 2:58 then we waited in line another 10 minutes never made it to the window but just decided it was enough waiting.
Atmosphere: 1
Food: 1
Service: 1
This was a great visit. Staff was pleasant and I didn’t have to wait. Latte and donut were as expected from Dunkin… delicious.
Atmosphere: 5
Food: 5
Service: 5
They're meal deal with good
It was alright I enjoyed the person I was meeting there so that's helpful I had a French vanilla iced coffee and it was really good actually
Atmosphere: 4
Food: 4
Service: 4
Horrible atmosphere. Horrible customer service. Orders take forever. Nobody at the front to take orders. Waste of time and money.
I really liked this location, always love the coffee and the hash brown are the best yum! 😋
Atmosphere: 5
Food: 5
Service: 5
I went this morning around 7:40 it was busy but the line moved quickly. I go regularly around this time and it is always good service! I’m not sure the name of the guy working the window but his attitude and service are always great! Will definitely keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Just got a couple orders of egg bites. Friendly staff gave my granddaughter a sticker. She was very happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Restaurantji Recommends
In the early morning it's not to bad in the later morning or afternoon it's the worst service I've ever had. I've waited in line there more than one for 30 mins just to get my order when there was only 3 cars ahead of me and I only ordered a coffee. I've waited at the speaker to give my order for almost 10 minutes once. I went in today I thought it might be faster there were only 2 guys I could see and neither one even acknowledged me after standing there for 5 minutes. I'm going to start going across down.
Always a good idea to order on the mobile app. Here's a reason why this place is always packed- everything is delicious!
Atmosphere: 5
Food: 5
Service: 5
Great service but drinks were
half filled.
Atmosphere: 3
Food: 2
Service: 5
Excellent service by all. My avocado toast was made perfectly and they helped answer my picky questions about drink ingredients. They helped me choose a delicious peach energy drink. Great location and each of the team members deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
Great family people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
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