I am highly disappointed in the snackin bacon and I stood inside for over 30 minutes for 2 things and my bacon was cold and hard and I swear it was something the cooked this morning and it was 3pm when I went in and placed my order.
Food: 1
Service: 1
Cliff Peters
Very slow, could be friendlier
Atmosphere: 4
Food: 5
Service: 3
Mya flake
I asked for donuts an they said they didn't have any AND THEY WAITED FOR ME TO SPEND ALL MY MONEY AN put OUT MORE DONUTS ON THE RACK IM VERY PISSED!!!!
teshari brookes-petit
Horrible service, they gave me attitude for no reason. Refuse to make drink how I wanted. The place was empty so they weren’t busy. I’m really disturbed about their behavior. I really believe they treated this way because of my skin color as they were all white women. Horrible horrible customer service. If they don’t like their job they need to quit!!!
Service: 1
Recommended dishes: Grilled Cheese, Croissant
Holly Williams
ABSOLUTELY HORRIBLE! ALWAYS MESSING UP MY DRINKS AND HOW DO YOU SERVE A BURNT BAGEL? come on do better!!
Nathaniel Love
Their new "no students" rule left my sister in the freezing rain for 40 minutes until I was able to leave work early to pick her up. Insane that they're okay with letting a 13 year old freeze right outside their front door. Disgusting.
Lexie Robbins
Extremely disappointed to have to write this. I'd asked for the 2nd half of my order only to get blown up at by the person at the counter before I could even relay my name. I said I know everyone has bad days but don't jump down my throat about it. What was extremely unacceptable was the 2nd employee who screamed my order at the top of her lungs and slammed order down on the counter so hard that she squished the food. I hope the 5 seconds of petty satisfaction will be worth the complaint to your general manager.
Service: 1
Natalie Scozzari
Dunkin needs a whole new group of workers. Fire everyone. They are all rude and unhappy. for the last three weeks, I have come into Duncan every morning. I have seen how they all work and interact with each other as as well as other customers. They make my food wrong and then yell at me when I asked for it fixed. I was in In the middle of a conversation for the worker to hold up our bag of food and shake it implying for us to come. Other customers, they just put the order down and leave it But no, not them or us they have to shake our bag for us to come over to get it. What is wrong with Dunkin? Get happier workers
Atmosphere: 1
Food: 2
Service: 1
Lexi Moore
Extremely disappointed to have to write this. I'd asked for the 2nd half of my order only to get blown up at by the person at the counter before I could even relay my name. I said I know everyone has bad days but don't jump down my throat about it. What was extremely unacceptable was the 2nd employee who screamed my order at the top of her lungs and slammed order down on the counter so hard that she squished the food. I hope the 5 seconds of petty satisfaction will be worth the complaint to your general manager.
Service: 1
Hannah Bango
Food was all hot, and coffee were delicious! 10/10
You can never go wrong stopping at the Dunkin’! This one in Watertown seemed new. I was just going through Watertown and stopped for the bathroom and refueling my hunger. Easy to get to and who doesn’t love placing your order ahead of time on the DD app and picking up quickly. But if the drive through is your thing, they got you covered. Give this DDunkin’ a try this weekend. You won’t regret it!
Atmosphere: 5
Food: 5
Service: 5
Renee L M
Visited around 10am today & an employee was in a FOUL mood…slamming oven doors, slamming things on the ground, really causing an uncomfortable scene. Everybody in the store noticed but of course nobody said anything because she was honestly scary. Not a great way to start the day!
Atmosphere: 1
Food: 3
Service: 1
David Skinner
Just a usual DD but with slow help. No biggie.
Atmosphere: 3
Food: 5
Service: 3
Arcturus
This is my favorite Dunkin' Donuts in Watertown. I love the signature blueberry iced coffee, along with the strawberry sprinkle donut. The lady who had served me was incredibly kind and always referred to me as 'dear'. The restaurant inside is clean and tidy, and they have a great section of merchandise. I will be returning.
Atmosphere: 4
Food: 5
Service: 4
Renée L.
Visited around 10am today & an employee was in a FOUL mood…slamming oven doors, slamming things on the ground, really causing an uncomfortable scene. Everybody in the store noticed but of course nobody said anything because she was honestly scary. Not a great way to start the day!
I am highly disappointed in the snackin bacon and I stood inside for over 30 minutes for 2 things and my bacon was cold and hard and I swear it was something the cooked this morning and it was 3pm when I went in and placed my order.
Food: 1
Service: 1
Very slow, could be friendlier
Atmosphere: 4
Food: 5
Service: 3
I asked for donuts an they said they didn't have any AND THEY WAITED FOR ME TO SPEND ALL MY MONEY AN put OUT MORE DONUTS ON THE RACK IM VERY PISSED!!!!
Horrible service, they gave me attitude for no reason. Refuse to make drink how I wanted. The place was empty so they weren’t busy. I’m really disturbed about their behavior. I really believe they treated this way because of my skin color as they were all white women. Horrible horrible customer service. If they don’t like their job they need to quit!!!
Service: 1
Recommended dishes: Grilled Cheese, Croissant
ABSOLUTELY HORRIBLE! ALWAYS MESSING UP MY DRINKS AND HOW DO YOU SERVE A BURNT BAGEL? come on do better!!
Their new "no students" rule left my sister in the freezing rain for 40 minutes until I was able to leave work early to pick her up. Insane that they're okay with letting a 13 year old freeze right outside their front door. Disgusting.
Extremely disappointed to have to write this. I'd asked for the 2nd half of my order only to get blown up at by the person at the counter before I could even relay my name. I said I know everyone has bad days but don't jump down my throat about it. What was extremely unacceptable was the 2nd employee who screamed my order at the top of her lungs and slammed order down on the counter so hard that she squished the food. I hope the 5 seconds of petty satisfaction will be worth the complaint to your general manager.
Service: 1
Dunkin needs a whole new group of workers. Fire everyone. They are all rude and unhappy. for the last three weeks, I have come into Duncan every morning. I have seen how they all work and interact with each other as as well as other customers. They make my food wrong and then yell at me when I asked for it fixed. I was in In the middle of a conversation for the worker to hold up our bag of food and shake it implying for us to come. Other customers, they just put the order down and leave it But no, not them or us they have to shake our bag for us to come over to get it. What is wrong with Dunkin? Get happier workers
Atmosphere: 1
Food: 2
Service: 1
Extremely disappointed to have to write this. I'd asked for the 2nd half of my order only to get blown up at by the person at the counter before I could even relay my name. I said I know everyone has bad days but don't jump down my throat about it. What was extremely unacceptable was the 2nd employee who screamed my order at the top of her lungs and slammed order down on the counter so hard that she squished the food. I hope the 5 seconds of petty satisfaction will be worth the complaint to your general manager.
Service: 1
Food was all hot, and coffee were delicious! 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You can never go wrong stopping at the Dunkin’! This one in Watertown seemed new. I was just going through Watertown and stopped for the bathroom and refueling my hunger. Easy to get to and who doesn’t love placing your order ahead of time on the DD app and picking up quickly. But if the drive through is your thing, they got you covered. Give this DDunkin’ a try this weekend. You won’t regret it!
Atmosphere: 5
Food: 5
Service: 5
Visited around 10am today & an employee was in a FOUL mood…slamming oven doors, slamming things on the ground, really causing an uncomfortable scene. Everybody in the store noticed but of course nobody said anything because she was honestly scary. Not a great way to start the day!
Atmosphere: 1
Food: 3
Service: 1
Just a usual DD but with slow help. No biggie.
Atmosphere: 3
Food: 5
Service: 3
This is my favorite Dunkin' Donuts in Watertown. I love the signature blueberry iced coffee, along with the strawberry sprinkle donut. The lady who had served me was incredibly kind and always referred to me as 'dear'. The restaurant inside is clean and tidy, and they have a great section of merchandise. I will be returning.
Atmosphere: 4
Food: 5
Service: 4
Visited around 10am today & an employee was in a FOUL mood…slamming oven doors, slamming things on the ground, really causing an uncomfortable scene. Everybody in the store noticed but of course nobody said anything because she was honestly scary. Not a great way to start the day!
Atmosphere: 1
Food: 3
Service: 1
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