Subway

19116 US-11, Watertown
(315) 221-4742

Recent Reviews

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Chuck Bluto

Im Allergic to onions and told the women named lexi that I was and gave me an attitude and dirty looks and said they have to clean the area before if I am allergic to onions with an attitude as like I was just saying it very horrible experience at this one and will never come back to this place and on top of that we ate inside and tables are dirty and not a single napkin in the sitting areas

Atmosphere: 1

Food: 2

Service: 1

Ed Donato

Very clean. Fast service. Friendly and nice employees.

Atmosphere: 5

Food: 5

Service: 5

Stephen Harker

Got a flatbread hotshot Italiano. Bread was super flat, maybe half the thickness I've been use to with flatbread from subway. Also, there was a lot of dead space in it as well, meaning, it seemed like there was half the meat in it there should've been and when you opened up the sandwich, it was maybe 2/3 full of contents. Asked for normal amount of olives and got maybe 10 total. Ordered 3 raspberry cheesecake cookies (which were amazing and soft) and 1 chocolate chip but received 4 raspberry cheesecake and no chocolate chip.

Food: 2

Service: 3

GlitterFactory 1

This is a great location. Easy to find. Google maps takes you right here. It smelled so fresh and clean walking in....things going on... prep n such... greeted me promptly and politely, but, professional as well. Thank you for the great service. Hope to stop in this area and explore... I'll need a sandwich for that.

Wheelchair accessibility: Easy access to front door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnabon Footlong Churro, Meatball Marinara, Chocolate Chip Cookie, The Hotshot Italiano, Subway Club

Miro Aguirre

My favorite sandwiches are found here.

Atmosphere: 5

Food: 5

Service: 5

Diamond Walmart

George was very helpful and attentive at getting my order right and said “A happy customer is a good customer” with a smile on his face and was hands down the best customer service experience I have ever had in a subway

Give this man a rise

Dietary restrictions: Was vary accommodating to all food allergies or cross contamination issues I had

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Grilled Chicken

Michelle

Nate, Amy and Tiffany are awesome. I made a mistake on my sub and they corrected it without any hesitation. Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Katie Dandrow

We always have a great experience at this Subway! Nate and Kate are the best and we never have any complaints!

Atmosphere: 5

Food: 5

Service: 5

Wendy Colton

Just ate here with my family and Nate was friendly and and patient while my children decided what they wanted, which can be stressful!

Atmosphere: 3

Food: 5

Service: 5

Griselda Caraballo

Good customer service. Communicated well about my order.

Atmosphere: 5

Food: 5

Service: 5

Sally DeLavergne

Typical subway atmosphere, but great staff. Stopped in the other day at dinner time. They were slammed and only 1 kid was working. He did an absolutely amazing job handling customers waiting and getting internet orders done. Totally impressed, I don't think I would've handled it anywhere as well as he did.

Atmosphere: 5

Food: 4

Service: 5

Don Elliott

Music was so loud in dining area that having a discussion while we were dining there was nearly impossible --- please turn it down for the benefit of those who chose to eat there.

Atmosphere: 1

Food: 2

Service: 4

Zachary Vered

Owner had two choices:1. Offer everyone a special deal for the day of the eclipse and convert foot traffic to sales. Free “Sun” chips with purchase, whatever…2. Force their employee to become both sandwich artist and parking lot guard dog, creating ill will.I bought a sandwich in between getting hassled at managements whim and watching the eclipse from your parking lot. I feel so bad for all your employees. Enjoy the review, I guess.

Atmosphere: 1

Food: 1

Service: 1

Ryan Miller

This is hands down the best Subway I've been to. Great subs, even better people. They have changed my culinary life.

Atmosphere: 5

Food: 5

Service: 5

Chad Blanar

My last few visits to Subway restaurants have been dismal to say the least. I am a car hauler and was making a delivery behind this location when I decided to give it another shot. They were very busy with multiple cars in the parking lot and several in line to order. Amy and Alexis still took the time to look up and greet me as I walked through the door. Alexis began my order and was able to answer my questions that I had about the menu. She then moved my sub down the line to Amy, who I could see was the manager. She was smiling and laughing with Alexis, as a former manager, I know during busy moments a little bit of humor goes a long way with your employees. You could tell this was the case with Alexis who continued prepping online orders, all with a smile on her face. Full dining room, full sub line, and more people walking through the door, this duo handle it all flawlessly. Subway should be proud to have these two representing this location. They single-handedly brought me back in as a subway fan. Great job ladies!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

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