Joe is probably one of the sweetest employees I have ever met! He’s always kind and courteous. Fast and efficient and always super helpful! He even paid for my order one day when my account was low. He didn’t have to do that but he sees me almost every morning on my way to work for just an bagel and orange juice. Thank you Joe for always going out of your way when you didn’t have too!
Atmosphere: 5
Food: 5
Service: 5
Chris Russo
Ordered 2 siracha honey sunrise and when I got home I had one plain bagel with cream cheese and some other breakfast sandwich. Should’ve checked before I left but I didn’t think it would be that difficult to get the order right. Yes they were busy in the morning but with as many people as they had working there it shouldn’t have been an issue to take one extra second to make sure the order was right.
Karl Essler
As a regular customer staff gave me a free bagel!
Atmosphere: 1
Food: 1
Service: 1
Teagan mckane
Love the bagels at Bruggers. However it’s a shame how much they’ve changed since accepting mobile orders and doordash. It takes 30 mins to get 2 bagels and ordering at the register instead of the prep station causes a lot of confusion and incorrect orders. Can’t resist a Bruggers bagel but will probably be going to a different location from now on:/
Atmosphere: 2
Food: 4
Service: 2
Jason Kroening
If you are ordering a breakfast sandwich, go elsewhere. Only order bagels to go. Very understaffed and unable to meet demand of online orders. Sunday morning at 10am there were literally 20 people waiting for their orders. They should rethink their approach to taking orders because it’s currently not working.
Atmosphere: 1
Food: 5
Service: 1
Kim Spencer
Waited 30 40 minutes for one sandwich They should tell people that it could take that long to give them an option to order or not....
Atmosphere: 2
Food: 4
Service: 1
Daniel Schneeberger
Wow. This place ain't worth the 10-20 min wait. The food here is decent but the wait times is insane. They only work on their the personal customers and make all other delivers on hold. This place is one of the worst bagels places around because they can't accommodate the customers in the area. Either open another location or fix your problem's. Workers are rude and will tell you tough love. Gotta wait till we slow down and then we can work on delivery orders.
Atmosphere: 1
Food: 5
Service: 1
Christine Allen
Customer service was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Zak Sadwick
Been coming here for 20 years, as a kid this was the place to go on Sunday mornings with the family. The last few times I have been here it’s been terrible. The bagels sandwiches are made very quickly and are cold. Earlier this month I went through the line and waited 40 minutes to discover they lost my order. The most recent time I tried to mobile order and waited 30 minutes past the pickup time to ask an employee who said they didn’t start making it yet. Love your bagels but this place has no Managment
Ordered ahead through the app, thinking it would save time. I waited 20 beyond the scheduled pickup time, while being ignored by the staff. Absolutely ridiculous
Atmosphere: 1
Food: 5
Service: 1
Qamar Abbas
Got 2 sandwiches after work, right away I felt egg shell pieces in my mouth. After eating I went to bed I woke with stomach pain.
Food: 1
Chris Smith
Food is always delicious. Men's room could've been a touch tidier on our most recent visit. Kitchen/prep area was clean and neat. Service was fairly quick. Would definitely recommend.
Egg sandwiches highly recommended.
Atmosphere: 2
Food: 5
Service: 5
Joe is probably one of the sweetest employees I have ever met! He’s always kind and courteous. Fast and efficient and always super helpful! He even paid for my order one day when my account was low. He didn’t have to do that but he sees me almost every morning on my way to work for just an bagel and orange juice. Thank you Joe for always going out of your way when you didn’t have too!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 siracha honey sunrise and when I got home I had one plain bagel with cream cheese and some other breakfast sandwich. Should’ve checked before I left but I didn’t think it would be that difficult to get the order right. Yes they were busy in the morning but with as many people as they had working there it shouldn’t have been an issue to take one extra second to make sure the order was right.
As a regular customer staff gave me a free bagel!
Atmosphere: 1
Food: 1
Service: 1
Love the bagels at Bruggers. However it’s a shame how much they’ve changed since accepting mobile orders and doordash. It takes 30 mins to get 2 bagels and ordering at the register instead of the prep station causes a lot of confusion and incorrect orders. Can’t resist a Bruggers bagel but will probably be going to a different location from now on:/
Atmosphere: 2
Food: 4
Service: 2
If you are ordering a breakfast sandwich, go elsewhere. Only order bagels to go. Very understaffed and unable to meet demand of online orders. Sunday morning at 10am there were literally 20 people waiting for their orders. They should rethink their approach to taking orders because it’s currently not working.
Atmosphere: 1
Food: 5
Service: 1
Waited 30 40 minutes for one sandwich
They should tell people that it could take that long to give them an option to order or not....
Atmosphere: 2
Food: 4
Service: 1
Wow. This place ain't worth the 10-20 min wait. The food here is decent but the wait times is insane. They only work on their the personal customers and make all other delivers on hold. This place is one of the worst bagels places around because they can't accommodate the customers in the area. Either open another location or fix your problem's. Workers are rude and will tell you tough love. Gotta wait till we slow down and then we can work on delivery orders.
Atmosphere: 1
Food: 5
Service: 1
Customer service was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Been coming here for 20 years, as a kid this was the place to go on Sunday mornings with the family. The last few times I have been here it’s been terrible. The bagels sandwiches are made very quickly and are cold. Earlier this month I went through the line and waited 40 minutes to discover they lost my order. The most recent time I tried to mobile order and waited 30 minutes past the pickup time to ask an employee who said they didn’t start making it yet. Love your bagels but this place has no Managment
Restaurantji Recommends
Long line, but it moved quickly.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bagel Bundle
Ordered ahead through the app, thinking it would save time. I waited 20 beyond the scheduled pickup time, while being ignored by the staff. Absolutely ridiculous
Atmosphere: 1
Food: 5
Service: 1
Got 2 sandwiches after work, right away I felt egg shell pieces in my mouth. After eating I went to bed I woke with stomach pain.
Food: 1
Food is always delicious. Men's room could've been a touch tidier on our most recent visit. Kitchen/prep area was clean and neat. Service was fairly quick. Would definitely recommend.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Western Brisket Sandwich
Very nice and friendly people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Raisin Bagel
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