Person serving wasn’t nice! Didn’t listen to orders and ignored any requests! Just not pleasant.
Atmosphere: 4
Food: 2
Service: 1
Avraham Jacobs
Person serving wasn’t nice! Didn’t listen to orders and ignored any requests! Just not pleasant.
Atmosphere: 4
Food: 2
Service: 1
Monica Vargaz
12/17/2023 I bought 3 large coffees, 2 hot that I asked for it with one caramel and they put the amount they wanted, they were very sweet and the ice coffee specified that I wanted it light and they refused to add more cream. If you don't like your job, give other people a chance.
Service: 1
aaliana
They’re horrible. They do not know how to make a bagel.. you add cream cheese on both sides of a bagel not 1 side and you spread it. I ordered on the app, picked it and asked them to add cream cheese on the other side since they don’t.. the manager told me I would have to pay for an extra cream cheese?yea right just add it. He told one of the girl to add the cream cheese, just for me to see there was barely any on the bagel! They need to be shut down with there horrible customer service and employees.
Food: 1
Service: 1
Cristal Santana
Waited 15 minutes just for a frozen coffee and on top of that they had the nerve to ask me what I was waiting for. Went to make my “frozen coffee” and the girl came up to me and tells me the cream got bad.
Arturo V.
Worst Dunkin' in the area, every time I ask for a ice coffee or matcha late all I get is a cup full of ice toped with a quarter of the cup of the beverage! So I just paid for ice, America runs on ice literally!!!
Vianca Garcia
I didn’t know that this is what a bagel with cream cheese looks like, also every employee has a nasty attitude.
Atmosphere: 1
Food: 1
Service: 1
Sarah Omer
Awful service! Six people assigned to the small booth in the mall, but only 2 working and four gathered around a phone laughing. Two kiosks are installed in the front of the booth to order from. I wanted to pay cash, but after waiting at the counter for a bit, no one came, so I used to kiosk. I wanted munchkins with a combination of 2 specific flavors. The kiosk had an assorted button, but doesn't let you specify so I assumed you could pick after placing your order like other Dunkin's. The kiosk prompts you to go to the counter to get a receipt and then to the pick up counter. The cashier told me they don't have receipts and to pick up my order on the other side. Another cashier handed me my munchkins and told me you don't get to pick your flavors if you order at the kiosk. I told him I didn't want to use the kiosk but no one was available to help me. He tried to hand me the bag and told me next time I could pick the flavors. I explained I didn't want those and hadn't even touched the bag so they could put them back. He finally gave me the right one. The kiosk asks for your name and assigns you a number, but doesn't give you a receipt. The drinks only have numbers on them and other people were waiting around for drinks and as they came out the cashier didn't say what they were so everyone had to touch all the cups to find theirs. Mine was placed in the mobile order section so I didn't get it right away. Disorganized and not efficient
They don’t want to make a coolatta because they were too close to closing time
Willybillyboy 19
went to dunkin at 1:14 pm on 5/16/2023 and the girls there were just staring at their phone not doing any of the many orders that had been put. they decided to throw my food onto the tray, without even packaging it how they were trained to do.
Atmosphere: 2
Food: 4
Service: 1
Jan B.
So we just finished reading the entirety of the Harry Potter series and have studied the history and practices and became 6x gold medalist for golfing we finally (after about 40 minutes) Were told that they had run out of Bagels after we asked for a status of our order, i understand the busyness of the place and the fast pace environment but I still feel we should've been told as soon as the first part of our order was done and handed to us,Definitely a good place for drinks , but if you order food be sure to either ask for a status after 5min or be prepared to be starring in the next ice age movie after waiting.
Daniel B.
Great for drinks, kinda, maybe not food, usually comes out within 5-7 business days of the order to get the food, leaving enough to read the Harry Potter franchise and become a pro at golf before you get 2 Bagels !
Eloisa M.
We were in the area and needed a quick grab/grub and decided to go to this location's drive thru. Being we we always ordered just coffee from any DD branch, we weren't as fast with placing our orders from their food/sandwich menu. The lady taking the order (through the speaker) was very patient in explaining the choices. There was never a hint of frustration - maybe the only frustration came from the other customers in their cars behind us, lol!
Person serving wasn’t nice! Didn’t listen to orders and ignored any requests! Just not pleasant.
Atmosphere: 4
Food: 2
Service: 1
Person serving wasn’t nice! Didn’t listen to orders and ignored any requests! Just not pleasant.
Atmosphere: 4
Food: 2
Service: 1
12/17/2023 I bought 3 large coffees, 2 hot that I asked for it with one caramel and they put the amount they wanted, they were very sweet and the ice coffee specified that I wanted it light and they refused to add more cream. If you don't like your job, give other people a chance.
Service: 1
They’re horrible. They do not know how to make a bagel.. you add cream cheese on both sides of a bagel not 1 side and you spread it. I ordered on the app, picked it and asked them to add cream cheese on the other side since they don’t.. the manager told me I would have to pay for an extra cream cheese?yea right just add it. He told one of the girl to add the cream cheese, just for me to see there was barely any on the bagel! They need to be shut down with there horrible customer service and employees.
Food: 1
Service: 1
Waited 15 minutes just for a frozen coffee and on top of that they had the nerve to ask me what I was waiting for. Went to make my “frozen coffee” and the girl came up to me and tells me the cream got bad.
Worst Dunkin' in the area, every time I ask for a ice coffee or matcha late all I get is a cup full of ice toped with a quarter of the cup of the beverage! So I just paid for ice, America runs on ice literally!!!
I didn’t know that this is what a bagel with cream cheese looks like, also every employee has a nasty attitude.
Atmosphere: 1
Food: 1
Service: 1
Awful service! Six people assigned to the small booth in the mall, but only 2 working and four gathered around a phone laughing. Two kiosks are installed in the front of the booth to order from. I wanted to pay cash, but after waiting at the counter for a bit, no one came, so I used to kiosk. I wanted munchkins with a combination of 2 specific flavors. The kiosk had an assorted button, but doesn't let you specify so I assumed you could pick after placing your order like other Dunkin's. The kiosk prompts you to go to the counter to get a receipt and then to the pick up counter. The cashier told me they don't have receipts and to pick up my order on the other side. Another cashier handed me my munchkins and told me you don't get to pick your flavors if you order at the kiosk. I told him I didn't want to use the kiosk but no one was available to help me. He tried to hand me the bag and told me next time I could pick the flavors. I explained I didn't want those and hadn't even touched the bag so they could put them back. He finally gave me the right one. The kiosk asks for your name and assigns you a number, but doesn't give you a receipt. The drinks only have numbers on them and other people were waiting around for drinks and as they came out the cashier didn't say what they were so everyone had to touch all the cups to find theirs. Mine was placed in the mobile order section so I didn't get it right away. Disorganized and not efficient
Service: 1
Very bad service and
Atmosphere: 1
Food: 1
Service: 1
Great servicesStaff are very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Coolatta, Bagels, Donuts
Restaurantji Recommends
They don’t want to make a coolatta because they were too close to closing time
went to dunkin at 1:14 pm on 5/16/2023 and the girls there were just staring at their phone not doing any of the many orders that had been put. they decided to throw my food onto the tray, without even packaging it how they were trained to do.
Atmosphere: 2
Food: 4
Service: 1
So we just finished reading the entirety of the Harry Potter series and have studied the history and practices and became 6x gold medalist for golfing we finally (after about 40 minutes) Were told that they had run out of Bagels after we asked for a status of our order, i understand the busyness of the place and the fast pace environment but I still feel we should've been told as soon as the first part of our order was done and handed to us,Definitely a good place for drinks , but if you order food be sure to either ask for a status after 5min or be prepared to be starring in the next ice age movie after waiting.
Great for drinks, kinda, maybe not food, usually comes out within 5-7 business days of the order to get the food, leaving enough to read the Harry Potter franchise and become a pro at golf before you get 2 Bagels !
We were in the area and needed a quick grab/grub and decided to go to this location's drive thru. Being we we always ordered just coffee from any DD branch, we weren't as fast with placing our orders from their food/sandwich menu. The lady taking the order (through the speaker) was very patient in explaining the choices. There was never a hint of frustration - maybe the only frustration came from the other customers in their cars behind us, lol!