Worst tim hortons in Buffalo, awful customer service. They hire people with no work ethic.
Marissa kalwicki
Ordered a hot chocolate and got charged for a hot chocolate but instead got a straight black coffee. Ordered a bagel toasted with cream cheese and the bagel wasn’t toasted.
Atmosphere: 2
Food: 2
Service: 2
DaShara Fowler-Wright
People is really disrespectful can’t keep anything private when dealing with a issue and constant swearing around children
Atmosphere: 1
Food: 1
Service: 1
Aiden Chinana
We got a panini and a coffee in the drive through. It was tasty and all that, but the lady taking our order was quite rude and snappy with us. Nice little location.
Atmosphere: 4
Food: 5
Service: 3
PJS
Some of the employees seem very rude . Food isn’t always correct.
Food: 4
Service: 2
OgNibiru
Im and put, no wasted time on my break at work, well done staff! Great location. Quick service! Great experience!
Atmosphere: 5
Food: 5
Service: 5
Robin Smith
Everyone walks in sorry of grumpy looking,... Coming out people are all smiles!! Lol
Jenna Granto
Cost at this Tim hortans was $5.97 at the Tim hortans down the street I paid $5.10 for the same breakfast sandwich and it tasted better. I’d recommend going to any other location. Line was even longer here as well. Took longer cost more food wasn’t as good.
1) A coffee shop that ran out of espresso (!) 2) They didn't know they ran out of espresso before taking my order AND my money 3) Initially said they couldn't refund me because they didn't have a supervisor there (? how do you leave a store in any state in which refunds cannot be performed?); they did offer to give me anything I wanted which was decent. 4) About 2 minutes after I asked them to call someone for help they were able to give me the refund, which shows that they could have just called someone in the first place. 5) The refund wasn't even in the correct amount.
Hellen Keller
worst service ever. these workers act like the money comes out of their pockets. ordered a drink i get literally all the time, told them it tasted off very politely and a girl who immediately gave me attitude. i asked her to replace it and she gave me an even worse drink that was halfway filled. the employees were laughing while giving it to me. i wasnt being rude, im a broke college student who wants what she pays for. go to another tim hortons ive never had an experience like this. went to starbucks right after.
Atmosphere: 1
Food: 1
Service: 1
Alan Hutson
This particular Tim Hortons has been skimping on the breakfast sandwiches lately. One egg versus two at all other locations.
Atmosphere: 3
Food: 3
Service: 4
Emma Bray
This has not been the first time they’ve messed up my order… it’s like the 4th. I don’t know if the workers are looking at the screen too fast or not paying attention, but they always switch up the order of my food or give me the wrong item every time…..
Worst tim hortons in Buffalo, awful customer service. They hire people with no work ethic.
Ordered a hot chocolate and got charged for a hot chocolate but instead got a straight black coffee. Ordered a bagel toasted with cream cheese and the bagel wasn’t toasted.
Atmosphere: 2
Food: 2
Service: 2
People is really disrespectful can’t keep anything private when dealing with a issue and constant swearing around children
Atmosphere: 1
Food: 1
Service: 1
We got a panini and a coffee in the drive through. It was tasty and all that, but the lady taking our order was quite rude and snappy with us. Nice little location.
Atmosphere: 4
Food: 5
Service: 3
Some of the employees seem very rude . Food isn’t always correct.
Food: 4
Service: 2
Im and put, no wasted time on my break at work, well done staff! Great location. Quick service! Great experience!
Atmosphere: 5
Food: 5
Service: 5
Everyone walks in sorry of grumpy looking,... Coming out people are all smiles!! Lol
Cost at this Tim hortans was $5.97 at the Tim hortans down the street I paid $5.10 for the same breakfast sandwich and it tasted better. I’d recommend going to any other location. Line was even longer here as well. Took longer cost more food wasn’t as good.
Atmosphere: 1
Food: 1
Service: 1
Always great
Atmosphere: 5
Food: 4
Service: 5
Always comfy and good food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
1) A coffee shop that ran out of espresso (!)
2) They didn't know they ran out of espresso before taking my order AND my money
3) Initially said they couldn't refund me because they didn't have a supervisor there (? how do you leave a store in any state in which refunds cannot be performed?); they did offer to give me anything I wanted which was decent.
4) About 2 minutes after I asked them to call someone for help they were able to give me the refund, which shows that they could have just called someone in the first place.
5) The refund wasn't even in the correct amount.
worst service ever. these workers act like the money comes out of their pockets. ordered a drink i get literally all the time, told them it tasted off very politely and a girl who immediately gave me attitude. i asked her to replace it and she gave me an even worse drink that was halfway filled. the employees were laughing while giving it to me. i wasnt being rude, im a broke college student who wants what she pays for. go to another tim hortons ive never had an experience like this. went to starbucks right after.
Atmosphere: 1
Food: 1
Service: 1
This particular Tim Hortons has been skimping on the breakfast sandwiches lately. One egg versus two at all other locations.
Atmosphere: 3
Food: 3
Service: 4
This has not been the first time they’ve messed up my order… it’s like the 4th. I don’t know if the workers are looking at the screen too fast or not paying attention, but they always switch up the order of my food or give me the wrong item every time…..
Atmosphere: 1
Food: 5
Service: 1
Best donuts ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bacon Egg & Cheese Sandwich
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