Honestly, didn't want to make this but... this place sucks. From the quality service, to the actual quality of the drinks. You're better off going to 85th street DD because they are so sweet over there and the food/ drinks are made with love. They come out so much better there. I feel like Woodhaven DD just rushes and doesn't care how anything comes out. Last few times I was there the older man who workers there just seem so miserable that it reflected on his customer service. He looked disgusted to take our order. And while I understand probably the frustration of working there but theres no need to be rude. Any issues you have have to be left behind after you clock in. It just sucks I have to go out my way to another further DD because I know I wont be happy with thee outcome at Woodhaven DD
Atmosphere: 1
Food: 1
Service: 1
Sebastian Klauer Aybar
WORST DUNKIN EXPERIENCE. That ladys are súper gross And Súper Bad coffe. Should change allthe
Atmosphere: 1
Service: 1
David Mason
Poor customer service. Extremely slow. Donuts not always fresh.
Atmosphere: 2
Food: 2
Service: 1
Ofir La
Horrible service period!!!.. this Bangladesh ladys are NOT customer service oriented at all. I ordered a bagel toasted w creme cheese and a coffee. They gave me the coffee and i was waiting and waiting literally 15 minutes until i ask where is my bagel and she said we don't have. So why they don't inform and let a costumer waiting for a fricking bagel. Then they started talking on their language which is soooo f'ing unprofessional doing it in front of customers.. if i could give ZERO to this place i would do.
Atmosphere: 1
Food: 1
Service: 1
Melanie C.
Sucks that this has to be my local Dunkin. They can't make coffee! 80% of the drink is MILK. I try to give them a chance but it's always the same..
Brandon Smith
They remodeled but still one of the slowest DD shops in NYC. Fine on a weekend but I’ve missed my train several times waiting on them during the weekdays. Employees move like their bodies are stuck in glue.
Atmosphere: 1
Food: 1
Service: 1
Mia Clauss
Love Dunkin Dougnuts and there wake up wraps
Atmosphere: 5
Food: 5
Service: 5
Perla Rodriguez
Staff is EXTREMELY rude. Terrible customer service. I love my drinks sweet and they never put enough caramel in my coffee even when I pay extra for it. Their hot chocolate taste like water. I rather drive further to a different Dunkin.
Oscar Oscar
Nice Place,Employee Also Good(2 People like friend)
Service: 5
Martin Zavala
Horrible 10th times going there always a language barrier every time I order they never get what you ask for, gives attitude to
This has got to be THE WORST Dunkin’ Donuts I’ve ever been too. If you order anything with an expresso shot, they cheap out on you and give you far less. They need to hire more diverse staff and people who actually know what they’re doing. If DD corporate knew half of the things they do, believe me they wouldn’t operate so freely and they wouldn’t be getting away with false advertisements. Please run far away from this place, they will give you poor service and more than likely sub bar coffee. I will say their donuts are always fresh though, so come for the donuts and forget about the coffee.
Yasir Sitara
This has got to be THE WORST Dunkin’ Donuts I’ve ever been too. If you order anything with an expresso shot, they cheap out on you and give you far less. They need to hire more diverse staff and people who actually know what they’re doing. If DD corporate knew half of the things they do, believe me they wouldn’t operate so freely and they wouldn’t be getting away with false advertisements. Please run far away from this place, they will give you poor service and more than likely sub bar coffee. I will say their donuts are always fresh though, so come for the donuts and forget about the coffee.
yamalitzy reyes
Some of the workers are very nice, but oh my god! They never know how to make coffee the proper way! Don’t get an espresso drink because they won’t put the right amount of espresso inside your drink, I stopped getting espresso drinks from there and then eventually started to get regular coffee and they still don’t know how to make coffee! They won’t stir your coffee , the coffee taste horrible, and they also serve stale coffee smh ?♀️ I’ve been going there for about 6 months to see if maybe they’ll change but never mind!! Go to the Dunkin on 8416 in Jamaica across Duane Reade! Way better and follows the proper Dunkin standards.
Jahid Islam
Nice store & good serviceSometimes you have to wait long timeBecause it’s busy place.Kid-friendliness: Most of employee friendly
laysha
Me and my cousins and brother we ordered two oreo milkshakes and two doughnuts and they didn’t give us the doughnuts
Honestly, didn't want to make this but... this place sucks. From the quality service, to the actual quality of the drinks. You're better off going to 85th street DD because they are so sweet over there and the food/ drinks are made with love. They come out so much better there. I feel like Woodhaven DD just rushes and doesn't care how anything comes out. Last few times I was there the older man who workers there just seem so miserable that it reflected on his customer service. He looked disgusted to take our order. And while I understand probably the frustration of working there but theres no need to be rude. Any issues you have have to be left behind after you clock in. It just sucks I have to go out my way to another further DD because I know I wont be happy with thee outcome at Woodhaven DD
Atmosphere: 1
Food: 1
Service: 1
WORST DUNKIN EXPERIENCE. That ladys are súper gross And Súper Bad coffe. Should change allthe
Atmosphere: 1
Service: 1
Poor customer service. Extremely slow. Donuts not always fresh.
Atmosphere: 2
Food: 2
Service: 1
Horrible service period!!!.. this Bangladesh ladys are NOT customer service oriented at all. I ordered a bagel toasted w creme cheese and a coffee. They gave me the coffee and i was waiting and waiting literally 15 minutes until i ask where is my bagel and she said we don't have. So why they don't inform and let a costumer waiting for a fricking bagel. Then they started talking on their language which is soooo f'ing unprofessional doing it in front of customers.. if i could give ZERO to this place i would do.
Atmosphere: 1
Food: 1
Service: 1
Sucks that this has to be my local Dunkin. They can't make coffee! 80% of the drink is MILK. I try to give them a chance but it's always the same..
They remodeled but still one of the slowest DD shops in NYC. Fine on a weekend but I’ve missed my train several times waiting on them during the weekdays. Employees move like their bodies are stuck in glue.
Atmosphere: 1
Food: 1
Service: 1
Love Dunkin Dougnuts and there wake up wraps
Atmosphere: 5
Food: 5
Service: 5
Staff is EXTREMELY rude. Terrible customer service. I love my drinks sweet and they never put enough caramel in my coffee even when I pay extra for it. Their hot chocolate taste like water. I rather drive further to a different Dunkin.
Nice Place,Employee Also Good(2 People like friend)
Service: 5
Horrible 10th times going there always a language barrier every time I order they never get what you ask for, gives attitude to
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This has got to be THE WORST Dunkin’ Donuts I’ve ever been too. If you order anything with an expresso shot, they cheap out on you and give you far less. They need to hire more diverse staff and people who actually know what they’re doing. If DD corporate knew half of the things they do, believe me they wouldn’t operate so freely and they wouldn’t be getting away with false advertisements. Please run far away from this place, they will give you poor service and more than likely sub bar coffee. I will say their donuts are always fresh though, so come for the donuts and forget about the coffee.
This has got to be THE WORST Dunkin’ Donuts I’ve ever been too. If you order anything with an expresso shot, they cheap out on you and give you far less. They need to hire more diverse staff and people who actually know what they’re doing. If DD corporate knew half of the things they do, believe me they wouldn’t operate so freely and they wouldn’t be getting away with false advertisements. Please run far away from this place, they will give you poor service and more than likely sub bar coffee. I will say their donuts are always fresh though, so come for the donuts and forget about the coffee.
Some of the workers are very nice, but oh my god! They never know how to make coffee the proper way! Don’t get an espresso drink because they won’t put the right amount of espresso inside your drink, I stopped getting espresso drinks from there and then eventually started to get regular coffee and they still don’t know how to make coffee! They won’t stir your coffee , the coffee taste horrible, and they also serve stale coffee smh ?♀️ I’ve been going there for about 6 months to see if maybe they’ll change but never mind!! Go to the Dunkin on 8416 in Jamaica across Duane Reade! Way better and follows the proper Dunkin standards.
Nice store & good serviceSometimes you have to wait long timeBecause it’s busy place.Kid-friendliness: Most of employee friendly
Me and my cousins and brother we ordered two oreo milkshakes and two doughnuts and they didn’t give us the doughnuts