F. Ottomanelli Burgers and Belgian Fries

I honestly don’t know where to begin I stopped in last Friday for the steak special it also happened to be my birthday so I figured why not I pass this place all the time when I walked in no one greeted me the seating setup was awkward two guys were taking up the big middle section another customer sat in the back and the only other seats were right by the door with no real comfort or atmosphere I probably should have left but I decided to give it a shot after I ordered the food started coming out in random waves first a side dish appeared with zero explanation and trust me you wouldn’t have known what it was either a few minutes later came the loaded baked potato which was basically a gluey mess of cheese and bacon then finally the steak supposedly the star of the show it was cooked fine but only one side had a proper char I’ve had better beef but at least it wasn’t overcooked I ordered a ginger ale and some water but they didn’t have any ice not sure what that’s about a steakhouse with no ice and to top it all off I spent half the meal swatting at flies one even landed right in my potato mess I finished my steak skipped the sides and still tipped the girl at the counter because none of this was her fault she did what she could she just wasn’t trained to deliver real quality service trust me I don't normally write reviews like this but this place just rubbed me the wrong way at one point this might have been a good place my the care and love it gone!!!

Atmosphere: 1

Food: 2

Service: 1

Great local spot for delicious freshly served hamburgers.

Atmosphere: 5

Food: 5

Service: 5

The steak (also burger) here is super good with reasonable price. The taste of the steak and the smell of the flatiron pan is so blessed. The lamb burger is also surprisingly delicious. The staffs are super nice and friendly :)

Atmosphere: 4

Food: 5

Service: 5

Good burger.

Atmosphere: 5

Food: 5

Service: 5

Space is limited.. burgers are above average.

Atmosphere: 3

Food: 4

Service: 3

I am so glad my son found this place and we went there to eat the owner and the employees were so kind the people the customers were unbelievably polite. This is a place. I would love to go again and I recommended to anyone who goes around there the meat was absolutely delicious. also, they give you these two unbelievably delicious pieces of thick bacon and it was just amazing. The salad was delicious. The french fries were great.

Atmosphere: 5

Food: 5

Service: 5

Tried ordering delivery several times, every time waited over an hour and then the order was canceled on me.
Have been in person twice and the food is good but not worth the price and pretensiousness. They act like they're doing you a favor having good quality meat with an attitude to match.

Atmosphere: 1

Service: 1

Had a 30oz porter house steak and a 12oz filet mignon cooked to perfection. The Belgian fries were a good side dish. Wish they had the onion rings. Staff was extremely friendly and the place had a cozy family oriented atmosphere. Great local place that I will definitely be attending again. If you are a steak lover, this is the place for you

Atmosphere: 5

Food: 5

Service: 5

Fantastic burger. One of the best I've had in the city. Lunch special is phenomenal (double burger, belgian fries + a drink)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Otto Butcher Burger

I used to come here during my college year in 2023 but I visited today as my friend wants some good burgers and it was so disappointing. Bun was worst than supermarket one and taste like old bun and they didn't ask about my meat and gave me a dry all well done meat plus my friend said it's the worst bun they had. Not coming here again and sorry that you business is going down 👎

Atmosphere: 2

Food: 1

Service: 2

Stumbled across this place waiting for the LIRR. The Jam Burger was superb and the Belgian fries were the perfect accompaniment! Great service as well and good value.

Food: 5

Service: 5

Delicious burger and amazing fries. Lovely customer service from the young lady with glasses!!!

Atmosphere: 5

Food: 5

Service: 5

Was excited to try this spot after passing by many times. Unfortunately the burger was very bland, no seasoning, and the fries were so salty. Some of the salt from the fries should've gone in the burger I think

Atmosphere: 5

Food: 3

Service: 4

We ordered takeout from here, but I'd love to go in and sit down for a meal. Even after traveling 30 minutes home the burgers, fries, and shakes were great! Our order was great and I can't wait to try again!

Food: 5

Service: 5

One small salad and 6 pieces of meat and fries is not worthy 20 bucks. Lunch special don’t have the other side options just fries. Very long wait

Atmosphere: 4

Food: 2

Service: 2