The made my paradise drink perfectly, I asked for no ice and she still made sure that my drink was cold.
Atmosphere: 5
Food: 5
Service: 5
Matthew Cullen
Just go to another location so you can still get your shopping done after lol slowest service
Pllumi
The service sucks here. You want ti get a normal coffee you need to wait 10
Food: 1
Service: 1
Tere GB
It’s the same as what people say on here. The service could be better. I went with someone and they couldn’t get their name right so we stood there wondering who they were trying to call. The staff had an attitude and attempted to call out the name a couple times and eventually said “whatever”.
Atmosphere: 3
Food: 3
Service: 3
Lindsay Butter
The team here is super sweet and in great moods thanks Melanie for hooking me up!!
Atmosphere: 5
Service: 5
Susan Negron
If I could give zero stars I would customer service is absolutely disgusting the young lady with the bun working this particular shift at 7pm July 29 at the register and preparing drinks with the bun yes you she got offended because I did not tip I can’t tip such a slow service on top of that she was rude as hell has a disgusting attitude she actually served everyone who was in the back of the line before she served me and she made my frap extremely hot that was definitely done on purpose I said thank you after I got my drink and she rolled her eyes at me and ignored me I’m glad I did not tip your horrific service if you hate people and you can not find it within you to do your job at least if not with respect then do it correctly I had to throw this entire drink away who gives someone a hot drink that’s supposed to be frozen it literally taste so awful I can’t believe she went through the trouble of blending it with no ice just to spite me over no tip I hope you get fired
Atmosphere: 1
Food: 1
Service: 1
Melinda M.
The staff are pretty rude to each other and to guests. Have had them be nasty to me a few times. Tried to get. District manager or someone to call many many times. I see they don't care either so that's where leadership fails and or trickles down. It's never really clean either. Always slammed though.
Product Photographer
The manager was very helpful and kind when i made a mistake with my order
Food: 5
Service: 5
Eriel Boger
It is a good one for me as I am driving by every Tuesday and Friday.
B. Patterson
Customer service is horrible. I asked for a dragonfruit lemonade drink with extra fruit. The young Hispanic girl made a strawberry drink. I told her I didn't order strawberry. She confirmed it with the oriental cashier. The cashier told her she made the drink wrong. She became belligerent although she started to correct her mistake. As she was correcting her mistake, I noticed she put mango juice. I quickly ask her to only put lemonade. She start rolling her eyes making disrespectful comments. To my dismay, the cashier gave her wrong instructions. Both the cashier and the girl that make the drink was totally disrespectful towards me. I asked for the manager who wasn't present. I then asked for a refund. I would not accept this kind of behavior. I paid with my debit card. On the refund, the cashier initially only gave me $3.75 for a $5.61. They both was very hostile towards me. I'm over 60, this blanting disrespect should not be tolerated. The cashier stated Emily the manager would be there hours later.
Watered down iced teas, Barista filled whole cup with ice… when telling her what you want, she purposely did different..does not listen to customer request
Sadri B.
at the cross county mall in yonkers i went inside starbucks while waiting for my shopping buddy and yes the outdoor mall has plenty of options to grab a coffee or a light bite but i prefer starbucks as the crowd type is a bit more civil then the burger king or dunkin donuts types. ordered a large frappuccino, a lemon pound cake. sat the back communal table , used the free wifi and i got my next 35 minutes covered. nice friendly staff and they work quickly as the line to order hot and cold beverages is starting to expand. its mostly grab and go which is cool with me as the space is limited and i do prefer my space . 4 stars for starbucks at the cross county mall in yonkers.
Jazmyn Drummond
Please don’t come here! They are slow and unprofessional!!!
Laura Lema
Baristas at this spot struggle to make good drinks. Starbucks needs to ensure quality control. Won’t be coming back.
Nathalie vasquez
3 days on a row I came to this Starbucks and the costumer service is terrible . Workers don’t welcome anyone have a very disappointing attitude . I asked for plain croissant and the girl by the name alisa doesn’t even look at you and keeps her head down Sauk for we don’t have . Then I asked fro the sugar plum and she said no shaking her head . She did the same thing to the lady in ahead of me who ask for the vanilla cone. The day before I ordered the cappuccino with whipped cream there was none, same thing today . Together have everything on display but nothing is in stock .
The made my paradise drink perfectly, I asked for no ice and she still made sure that my drink was cold.
Atmosphere: 5
Food: 5
Service: 5
Just go to another location so you can still get your shopping done after lol slowest service
The service sucks here. You want ti get a normal coffee you need to wait 10
Food: 1
Service: 1
It’s the same as what people say on here. The service could be better. I went with someone and they couldn’t get their name right so we stood there wondering who they were trying to call. The staff had an attitude and attempted to call out the name a couple times and eventually said “whatever”.
Atmosphere: 3
Food: 3
Service: 3
The team here is super sweet and in great moods thanks Melanie for hooking me up!!
Atmosphere: 5
Service: 5
If I could give zero stars I would customer service is absolutely disgusting the young lady with the bun working this particular shift at 7pm July 29 at the register and preparing drinks with the bun yes you she got offended because I did not tip I can’t tip such a slow service on top of that she was rude as hell has a disgusting attitude she actually served everyone who was in the back of the line before she served me and she made my frap extremely hot that was definitely done on purpose I said thank you after I got my drink and she rolled her eyes at me and ignored me I’m glad I did not tip your horrific service if you hate people and you can not find it within you to do your job at least if not with respect then do it correctly I had to throw this entire drink away who gives someone a hot drink that’s supposed to be frozen it literally taste so awful I can’t believe she went through the trouble of blending it with no ice just to spite me over no tip I hope you get fired
Atmosphere: 1
Food: 1
Service: 1
The staff are pretty rude to each other and to guests. Have had them be nasty to me a few times. Tried to get. District manager or someone to call many many times. I see they don't care either so that's where leadership fails and or trickles down. It's never really clean either. Always slammed though.
The manager was very helpful and kind when i made a mistake with my order
Food: 5
Service: 5
It is a good one for me as I am driving by every Tuesday and Friday.
Customer service is horrible. I asked for a dragonfruit lemonade drink with extra fruit. The young Hispanic girl made a strawberry drink. I told her I didn't order strawberry. She confirmed it with the oriental cashier. The cashier told her she made the drink wrong. She became belligerent although she started to correct her mistake. As she was correcting her mistake, I noticed she put mango juice. I quickly ask her to only put lemonade. She start rolling her eyes making disrespectful comments. To my dismay, the cashier gave her wrong instructions. Both the cashier and the girl that make the drink was totally disrespectful towards me. I asked for the manager who wasn't present. I then asked for a refund. I would not accept this kind of behavior. I paid with my debit card. On the refund, the cashier initially only gave me $3.75 for a $5.61. They both was very hostile towards me. I'm over 60, this blanting disrespect should not be tolerated. The cashier stated Emily the manager would be there hours later.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Watered down iced teas, Barista filled whole cup with ice… when telling her what you want, she purposely did different..does not listen to customer request
at the cross county mall in yonkers i went inside starbucks while waiting for my shopping buddy and yes the outdoor mall has plenty of options to grab a coffee or a light bite but i prefer starbucks as the crowd type is a bit more civil then the burger king or dunkin donuts types. ordered a large frappuccino, a lemon pound cake. sat the back communal table , used the free wifi and i got my next 35 minutes covered. nice friendly staff and they work quickly as the line to order hot and cold beverages is starting to expand. its mostly grab and go which is cool with me as the space is limited and i do prefer my space . 4 stars for starbucks at the cross county mall in yonkers.
Please don’t come here! They are slow and unprofessional!!!
Baristas at this spot struggle to make good drinks. Starbucks needs to ensure quality control. Won’t be coming back.
3 days on a row I came to this Starbucks and the costumer service is terrible . Workers don’t welcome anyone have a very disappointing attitude . I asked for plain croissant and the girl by the name alisa doesn’t even look at you and keeps her head down Sauk for we don’t have . Then I asked fro the sugar plum and she said no shaking her head . She did the same thing to the lady in ahead of me who ask for the vanilla cone. The day before I ordered the cappuccino with whipped cream there was none, same thing today . Together have everything on display but nothing is in stock .