Starbucks Coffee Company
$ • Cafe, Coffee Shops
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
I continue to have the same experience. The management team needs additional training on professionalism especially Rachel the Store Manager, diversity, inclusion, and customer service.
Whenever I visit, I often overhear the manager gossiping behind the counter about employees or customers, which creates an uncomfortable atmosphere. During my most recent visit, another employee saw me waiting but did not acknowledge me or offer to take my order. I was left standing there feeling...read full review
Only 2 baristas were working and they got my order wrong. The sticker on my cup says a mocha and I got a hot chocolate, no coffee at all. If I wanted a hot chocolate, I would have ordered one.
Hours
| Monday | 9AM - 8PM |
| Tuesday | 9AM - 8PM |
| Wednesday | 9AM - 8PM |
| Thursday | 9AM - 8PM |
| Friday | 9AM - 8PM |
| Saturday | 9AM - 8PM |
| Sunday | 10AM - 7PM |
The management team needs retraining on inclusion and needs to stop gossiping Aboutassociates and employees behind the counter as a manager. You should lead by example gossiping about other associates highly unprofessional, she should be retrained.