The Big Kitchen
Empire City Casino, 810 Yonkers Ave, Yonkers
(914) 457-2457
Recent Reviews
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Absolute disaster. My wife and I got promos for their "Birthday Bash". Went there and some of the kisosks were not working. Waited in line for one kiosk for 20 minutes. Got there and the promos were there but did not print the voucher and the diasappeared. Went to Rewards Center and waited another 15 minutes. Was given a voucher for a piece of cake. No mention of the food. Went to the "Birthday Bash" line, waited another 10 minutes, and was told you need a ticket. You'll have to start from the beginning. What a scam. So many angry prople in line. Our host never replied to our text. $h1t Show!!
I made an online reservation for 12:00 only to arrive to find it closed, not opening until 4PM. Why was my reservation confirmed if The Pub was not open?
The rotisserie chicken is served with cooked carrots broccoli and cauliflower - crisp but a little boring. It also comes with a roasted garlic head. Press the cloves sour of the head, mash them with your fork and use it to rub the chicken in. OUTSTANDING. Overall a very good disk. I've ordered it several times and enjoyed it each time.
The service was excellent! The food was delicious. When the bus boy gave me water the water spilled on the table and an ice cube fell on the table. I asked if someone could clean it off and no one ever followed up.
Put order in at 8:22pm. Burger and soda. Took 20 minutes to get soda. Burger came at 9:06 pm after asking twice about it. Ordered burger medium well and it was. Waiter told me because it was medium well needed more tome to cook. Now he insulted my intelligence. 44 minutes for a burger. UNACCEPTABLE
Food was hot and delicious. Very small portion. Service on slow side. People who ordered after me received food way before me. The soda I ordered took about 15 minutes. Peeson two tables down ordered after me and received his soda almost immediately. Service was friendly but slow. Noise level on high side.
We hadn't been to the Pub since the takeover by M Life. Menu portions have changed. Costly for what you get.
Waited 15 minutes and eventually had to inquire about the server; the woman whom I spoke to, seemed annoyed by my inquiry. The food was cold, tasteless and unappetizing. With a mandatory gratuity, food and service should be impeccable.
Restaurantji Recommends
I would like to highly recommend the hosts who were there the evening that we arrived. Special thank you to Heather. My waiter was Enrique a very professional, smart waiter. We celebrated birthdays in my family ( July/August). We had so much fun! The food was delicious!!! Also Thank you to Kristina ( promotions desk) outstanding employee. Thank you
Food was not very hot and baked potato was over dried out. Prime rib was slightly warm. Very disappointing. Would not recommend. Wanted a salad but they do not have honey mustard dressing.
I would like to highly compliment a promotional person Kristina outstanding employee!!! Please recognize her. Heather at The Pub is so outstanding as a Host she makes me feel comfortable and goes over any questions I might have. My waiter Carlos was outstanding! My dinner with my friend was amazing Thank you! Compliments to the Chef!!
Ordered Clam Chowder soup - the soup was watery, tasteless and cold Buffalo wings - came with 2 match stick size carrots and celery which were both tasteless Pub Burger - ordered it medium, it came well-done and burnt Salmon with glazed carrots - no carrots. It was served with a some sort of vegetable which was hard and not palatable. The salmon was overcooked, almost burnt, hard and dry.
The meal that both my guest and I ordered was delicious. All the staff did an outstanding job from the host to the waiters and waitress were so thoughtful. I was able to watch the show Jeopardy from my table which is a show I always like to see every weekday and yes the same guy won again. Lol. I also brought home a few items to go my mother who is a chef enjoyed the wings!
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