Dunkin'

1712 W Market St, Akron
(330) 869-7700

Recent Reviews

B “Babb's” R.

Love the apple fritters, wasn't pleased with the clerks attitude.Parking: Corner location which is ?, but its a first come first serve parking

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Donuts, Iced Latte

Kevin McQuillen

This dunkin has the longest wait time in line from the time you get your food.I try to not stop here because it's 20 minutes to get a coffee, donut and sandwich/hashbrown.I wi say the girls on register are typically very nice and it's usually clean and dexorated.

Atmosphere: 4

Food: 4

Service: 2

Ashlee Spry

a few days ago I stopped in. I came in the store was a mess, but there was a young lady attempting to sweep. Neither her or the young lady behind the counter greeted me when I walked in. neither smiled when I spoke to them. after ordering I went to the restroom while my husband and daughter waited for our order. the girl servicing us once again looked as if she hated her job and did not want to be there. She was not listening to what donuts we werePicking. instead she kept saying “we don’t have those” I kept having to point out that they indeed had the donut I was asking for because I was looking right at it. I received a few huffs and puffs from her. Then she moved on to make our drinks. We ordered iced coffee and she made us hot coffees. No biggie mh husband corrected her and told her that is not what we ordered: she then replied with an attitude that she made the right order and she would not make the new ones. My husband asked for the manager and she told us no. come to find out there were no managers on site. And she stated she could not give us a refund. the girl who was once cleaning did give me the managers number and I called and spoke with her. eventually she did have the girls refund my money. I asked for corporate’s number to which the manger told me she did not know and she would call me back with it. It’s been about 4 days now and I still have yet to get a call back with corporate number. I will never go to this location ever again!

Atmosphere: 1

Food: 2

Service: 1

Nick Zubko

Some rashy nasty looking customer was letting her baby run around the restaurant and go through cabinets and dump cupfuls of sugar packets in the floor. All of those sugar packets all over the unsanitary floor that people walk on all day and the lady was too busy trashily being on speaker phone to take care of her own child. Didn't realize dunkin was running a free health hazard daycare

Atmosphere: 1

Food: 5

Service: 5

Arli G

Horrible place. ??????

Atmosphere: 1

Food: 1

Service: 1

Megan Weidle

They have a high turnover rate with employees but the current staff is AWESOME. ugh they're so sweet and they've been brewing really good coffee lately.

Atmosphere: 3

Food: 3

Service: 5

Kristen “Kris” Bryant

Shatoria was awesome!!She has the biggest smile with awesome customer service ?

Atmosphere: 5

Food: 5

Service: 5

Victoria Duncan

I was in there getting donuts for my class and the way the manager I believe her name was shatoria she was very mean and rude to the works she made one cry and that is not

Atmosphere: 1

Food: 1

Service: 1

Kristen Cole

This is the only Dunkin close to my house and they are awful!!! I keep going back thinking something will change but it NEVER does. They mess up the order EVERY time. They have awful attitudes if you try to get something corrected, in general they just don’t care or pay attention to anything. I love Dunkin, but I will NEVER go to this store again and I don’t recommend anyone else go, maybe they will get the hint then.

Atmosphere: 1

Food: 1

Service: 1

Jessica Glover

Was here today while the line was busy and long but the lady who rang us out was very upbeat and joyful and nice. Was quick with our order when she got to the register. Provided us with an extra donut for waiting during the change. The coolata we ordered was good along with the strawberry sprinkle. Thank you to a good quick experience in a busy time! I did not get the lady’s name who rang us out but kudos to her!

Food: 5

Service: 5

Alicia Zavala

Morning staff are always so kind an patient !! And always get my order right !!!!

Atmosphere: 5

Food: 5

Service: 5

Katie LeMaster

Showed up at 6am and waited outside for a employee to come to the door and tell us they weren't opening yet. Signs on door say 6am.

Service: 1

Ella Thorn

I was there about 1030 am 8/17. I waited about 20 min before I was told they didn’t have sesame bagels. I asked if my coffee was ready. She said I have no idea.she asked me do you want another kind of bagel or refund. My coffee was not ready. I chose refund which was not done properly through computer. Come on Dunkin usually no complaints from me-

Atmosphere: 1

Service: 1

Devon Orozco

Got our order wrong they never have doughnuts like your a doughnut shop running out at

Atmosphere: 1

Food: 1

Service: 5

Kerri Hopkins

How does Dunkin not have donuts? So disappointed ? Service definitely not the friendliest. 4 of the same drinks had completely different amounts in each cup? Had to put 4 of my 5 large drinks into the cheapest, flimsiest carrier which I didn't mind doing but the pickup cart wasn't really set up for the large cups... that was fun to carry! and the straws are across the store?? Just a bad consumer experience all the way around.

Atmosphere: 1

Food: 4

Service: 2

Load More