Dunkin'

1286 Shanafelt Ave, Akron
(330) 818-6334

Recent Reviews

Wandering heart Motorcycle ministry

We take my grandson here, before he gto school. He always wants two donuts with sprinkles and a chocolate milk.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Jen Johnson

I have given this location multiple chances. Today was me last. Every time I have went to this location they say they don’t have the ingredients to make what is offered on their menu. Or they don’t have certain items listed on the menu one of my visits I asked for 3 different things and they had none of them at it was 10am. I’ve never had this issue at the one in Green or the one in Atwater so I will be going to those locations instead. Even with then being out of my way !!

Atmosphere: 1

Food: 1

Service: 1

Christopher Williams

Made my coffee on time and it was perfect 10 out of 10Parking: More than 20+ spots available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Iced Macchiato

Ashley Smith

I've went here a few times and to me it wasn't bad. Better then some

B

Literally the slowest Dunkin, and the staff will just flat out ignore you when you go inside. I stood at the counter for over 15 minutes before someone even so much as looked at me. I understand being busy, but 2 of the girls were just texting behind the rack of donuts that needed to be stocked..

Food: 3

Service: 1

Ashley Shaheen

Must be a bad place to work. Most of the time when I interact with a typical employee they are kind, but management seems awful. I witnessed a woman rudely bossing around her workers several times. They screwed up and didn't put my mobile order out and after waiting 20 minutes I finally asked and the manager was extremely rude as if it was my fault somehow. I absolutely hate asking for anything special from service workers because I know it's a tough job so I avoid it at all costs. If my order was wrong I would have walked out without saying anything. What was I supposed to do? This is just one example. Avoid this location if you can.

Food: 4

Service: 1

Charles Stanley

my food was great, my drink tasted like quarters…..

Atmosphere: 2

Food: 4

Service: 3

tyler bosley

Very friendly quick service beautiful friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Bagels, Brownie Batter Donut, Donuts

michael gehring

Prepare to wait in line. Staff seem lost. They used to bea lot better.

Marcy Ammons

Ordered a plain cake donut and a donut with chocolate icing ,simple enough, but ended up with 2 glazed blueberry donuts ,not cool since I'm, will sit there from now on a make sure my order allergic to blueberries will now stay at window and make sure I have what I

Food: 1

Service: 1

george lininger

The server didn't seem

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Donuts

jen jen

This is the WORST Dunkin around. They’re NEVER consistent with their drinks. You pay for a larger drink but they give you a what they want to. The last several times I went I had to throw them away, as they were so strong(I mean like drinking straight espresso strong), I know they didn’t use the ingredients I chose. I also ordered a pancake wrap up and there was a Cockroach in it. Complaining does NO good. I still have the sandwich with the roach, they didn’t look at it, but automatically said it wasn’t one and offered me a couple of drinks for free. Really? No Thanks Lol!!! And the new girl they hired is Rude!!! You’ll know when you experience her. I was rudely told to leave the drive thru line and go to the front door to wait for my order(2coffees pre ordered 5 mins before I got there). She RUDELY stated there was only 2 of “Dem in DER” and they was backed up( no one else in DT. Yet I needed to wait in the front. I think I’ll go out of my way and stick to the Manchester Rd Dunkin. Your odds are a lot better(order wise) and the employees aren’t Rude!!! I won’t be back to this Dunkin EVER!!!

Atmosphere: 1

Food: 1

Service: 1

SM L

It’s frustrating half of the donuts we get here are always stale.

Atmosphere: 4

Food: 2

Service: 4

Jenny Nice

employee kept getting order wrong so she literally started yelling at me thru the drive thru. this is the second time this has happen at this same location. when did yelling at customers becone exceptable???

Shannon Bland

You cant never get in there all the traffic , always has a line clear out to a busy road, its

Atmosphere: 1

Service: 1

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