McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1720 W Exchange St, Akron
(330) 836-2951
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Thanks you to the manager working at 1030 am. Someone in the second drive thru cut in front of me. The manager on duty was very accommodating and offered me my drink for free even after I insisted on giving him my dollar. When I got to the window to get my drink, he not only apologized again but gave me the man's sandwich even though once again I tried to decline it. Thanks for the excellent customer service.
Honestly I think the quality of Mc Donalds has plummeted overall,no matter where you go in the US! If you're going for coffee and conversation you'll be fine.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11:30PM |
| Saturday | 5AM - 11:30PM |
| Sunday | 5AM - 11PM |
People in Akron Also Viewed
McDonald's, located in the Akron area, has mixed reviews. While some praise its cleanliness and highlight great customer service from employees like Jabrill at the drive-thru, others find the service and food quality inconsistent. Some customers report issues with the rudeness of employees when correcting orders. The drive-through is often recommended due to problems with people asking for money in the dining area. However, the service can vary widely, with some experiencing cold food and long wait times.
The customer service does have both positive and negative aspects, with some noting that the manager at the front sometimes ignores customers. The drive-through tends to be prioritized over in-store orders, leading to frustration. Additionally, customers trying to catch breakfast before 10:30 often find it chaotic. There are also concerns about the value of the food, with some questioning whether it is worth the cost. Despite these issues, there have been positive experiences reported, including a notable good experience on January 1, 2024. McDonald's also offers options for those with dietary restrictions, ensuring a variety for different diets, and provides accessible parking and wheelchair ramps.