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“I order at the drive thru most mornings around 4am and Sue is the absolute best employee I've ever met at any McDonalds. She goes above and beyond to make sure the food and coffee is fresh everytime I visit. She is polite, kind, and caring of the customer. I previously would go to Dunkin Donuts for my breakfast but because of Sue's great service, I now choose McDonalds everytime. Thank you Sue for your hard work and amazing customer service!“
“The McDonald’s on Claremont Ave in Ashland, Ohio, is a rare gem that feels like stepping back 20 years in the best way possible. The team here is pretty responsive, good at keeping you updated if there's a wait. As soon as you walk in, they make an effort to recognize you—typically no backs turned, no passive aggressive nudge to order at the kiosk like a robot. They’re genuinely welcoming and personable. The drive-thru is fast, the dining room is above average clean, no horrow shows in the bathroom, and the sandwiches? Never smashed or sloppily thrown together when I've stopped in—just made right. Some people got home and realized a mistake was made and 1 starred this place. Ashland is so lucky to have this spot; you’d have to venture to some remote place like Mormon Idaho to stumble across a McDonald’s this special. Keep striving for greatness!“