McDonald's in Elyria

“They have a manager name Naomi who takes mad food home everyday and the lunch shift around 10:30 -11:00 shift is horrible they stuffed all my food in a medium bag and didn't make my two cheeseburgers the correct way after I asked them twice about it and 1 of my cheeseburgers were also missing so I only had 1.couldent check bag correctly because bag so lil“

“Had an issue w my mobile order. Ordered at one location, sent me there, didn't have it sent me here they didn't have it. I have no car and a sick kid at home so family went to pick it up for me. I had all the emails and bank charge proof. Not only did she honor my order after dealing with me calling and my frazzled family holding up everything at pre dinner rush, they had all my customized details and the food was hot. Ig wasn't even her mess up to fix.. It was my last 30 and I couldn't cancel or get any help. Its women like this who make their community better. She handled 50 different issues extremely gracefully and determinedly. Thank you. I didn't get your name but its sat 2/7 at around 230-330 pm. Thank you for making my life so much easier today. Thank you so much. I don't know what you're paying her, but she needs a raise or a company perk bc she's running the heck out of that store!!!!“

“I thought I was going to make a quick stop in for fries before my granddaughter's dance lesson. It took longer than expected. I went inside to order, later determined was not a smart move. I saw first hand that there were plenty of employees. The person at the register took my order and then I waited while the person filling the fry orders was not approached to get my order until after I waited almost 5 min. I prompted the register person to get the fries because I was going to be late. I understand that there is a priority to get the drive thru people served, but the people inside shouldn't be neglected. There was a lot of standing around and whispering without any urgency for quick service inside the store.“

“The sweet girl taking orders and cashing out around 9:45AM on august 21st was genuinely so kind, and made my family and I feel welcome. She had a warm vibe and was so sweet. People like her are saving the food industry. Brought a smile to my face from how kind she was! She deserves a raise.“