Customers` Favorites
Customers` Favorites
“I am a steady patron of Aurora DD I visit daily, sometimes twice a day I have observed over the summer months hard working teenagers doing their best during low staffing We all know everywhere you go to eat or shop staffing is way down causing longer waits and less customer services I have experienced my self frosted donuts upside down in bags, wrong coffee order and at times a no “ thank you “ for my order I tolerated these errors knowing that the staffing was way low and the teenagers who were working were doing the best they could After all wherever you go now a days you usually run into the same difficulties Then enter “Natalie “ the new manager at DD I believe I started seeing Natalie late July All of a sudden staff was smiling, getting my order correct, greeting me and thanking me A complete turn around but same old problems remained I believe the difference has been made by staff knowing their manager is right beside them Working long hours Natalie praises her staff and makes them feel good about their daily hard work dealing with lines that go out into the street Natalie expects her staff to realize that if the customers do not come then there is no paycheck She acknowledges that dealing with the public is difficult You cannot make everyone happy but she teaches her staff to smile, be grateful, pay attention to what your job is for that shift and know errors will occur less if your happy with what you are doing Now that fall is around the corner many of the staff have left to go off to college or cut back on their hours to play high school sports When you patron Aurora DD know they truly are doing the best they can Ask to meet Natalie She is the one with the smile on her face waiting to meet you and thank you for your business“
Customers` Favorites
“very good“
Customers` Favorites
“Our first time here!! Ladies were so kind, greeted upon entry, explained the menu, and was decorated so nicely. The assortment of doughnuts was amazing & oh so good! (I didn’t realize they were made-to-order) 🍩 We will certainly be back…very soon! 😊 Thank you, ☮️💟🍩“
Customers` Favorites
“This place is absolutely amazing! I haven’t had donuts this good since I was younger. I would definitely recommend ordering before hand, but MAN is it worth it! 1000000/10“
Customers` Favorites
“Ordered my first cake. I am new to the area and was not sure where to order. I saw the great reviews and ordered. My cake was beautiful and delicious. I will be back. 100% recommend to anyone.“
Customers` Favorites
“I came in around 7:20 ish to pick up a door dash order. The place was cleaned and being cleaned by the Manager (Princess). She and her cashier (Aleasa) greeted me with a smile. They began to assist me with my door dash orders. They even took the time out to make sure I had everything. That was most appreciated. The customer service was excellent. I hope they are acknowledged because good customer service is hard to find now at days. These ladies were awesome. To Princess and Aleasa you guys are amazing 👏 🤩🤩“
Customers` Favorites
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“This place is absolutely amazing! I haven’t had donuts this good since I was younger. I would definitely recommend ordering before hand, but MAN is it worth it! 1000000/10“