Cold Stone Creamery

4826 Ridge Rd, Brooklyn
(216) 351-0223

Recent Reviews

Chris Evans

Currently in contact with SaveAround regarding a coupon that was not honored at this store three weeks ago. Reached out to the corporate office in Arizona but have yet to hear back form them or the merchant.For those who don't know, merchants who participate in the SaveAround program are legally bound to accept coupons from their book, and must take the necessary steps to withdraw if they no longer wish to take part. Hopefully a resolution will be reached shortly.

Jess Love

Will be contacting the health department Monday this place is disgusting and when I spoke to the manager I was told it wasn’t my

Atmosphere: 1

Food: 1

Service: 1

Guns Ammo

Currently writing this from the toilet, please do not eat here! Icecream didn't seem properly chilled. I am currently battling demons from the toilet. I'm gripping onto my bathtub like my life depends on it. Say a prayer for me.

Atmosphere: 1

Food: 1

Service: 1

Andrew Uszak

Got swindled out of $20, and in return, I got horrible service, the wrong order, and stomach pains after eating here. This was my first time at a Coldstone, and it will be my last! This place was dirty, and the girl behind the counter was zero help.

Atmosphere: 1

Food: 1

Service: 1

Michael Monreal

Excellent experience and service. And that's before saying anything about the incredible ice cream. It is something my wife deeply

Atmosphere: 4

Food: 5

Service: 5

Veronica V

Crusty, dusty, and outdated. Worst coldstone I've ever been to. Very dirty!! When explaining to the staff member I had a nut allergy she seemed confused and asked if I wanted nuts.

J. Michael Walker

Love the creamy ice cream

Torin Rodriguez

I ordered something got they wrong size I spoke to the manager and they attempted to say it’s the right size, FOS. I’m pissed. Don’t go here, then the manager barely speaks English, tried to lie and say that’s the right size and considering I’ve been a customer for years now, I know the sizes.

Honest Grl

Very dirty, I wouldn’t go here when Honey Hut is right around the corner and it’s very clean!

Dave Green

Didn't feel to swift after eating. The folks who own it now are just about making money. We will be going to Mitchell's or Handles from now on.

Hailie M

This location is rundown. It's dirty and outdated. The staff never really seems to know the menu items, and they are never made quite right. Not worth the price.

Jana J.

This is a great place to go to try all sorts of different flavored ice cream! The service was kind to me and fast to make myI recently tried the new Barbie ice cream and it is a real treat! I loved the variety of flavors it had, including cotton candy, hint of raspberry (which I believe is the cotton candy flavor), sprinkles, and graham crackers. It's definitely worth trying out if you're looking for something sweet and unique!

Nohely Gonzalez

The worker saw us Waiting and didn't even acknowledge us. Continued to prep other things. Waited 5 minutes to take our order. Then I ordered the barbie ice cream and she just gave me the ice cream not the toppings and I had to tell her. Also there wasn't any napkins

Tyler Dotson

A family owned business and they had a teenage girl working behind the counter. She had an attitude the whole time serving me and was acting like i was bothering her while i was trying to decide what I wanted. i don’t know why they had her working the counter since her attitude was horrible. Won’t be back and clearly no one else has been since it was empty on a weekend.

Madelyn Safran

The employee Antonio threw my ice cream on the ground to give it a little extra floor grease. It made my sundae taste excellent!? My little Timmy loved it too❤️

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