The new salad southwest chicken ranch delicious the best I've had in a long time. The service was awesome
Atmosphere: 5
Food: 5
Service: 5
Cindy Telep
Walked in and it was very warm and uncomfortable. They got our order wrong and we were overcharged. The place was empty on a Friday at dinner time...I haven't been there for awhile. I won't go back.....
Atmosphere: 1
Food: 3
Service: 4
Zombie Apocalypse 44
Great food, but they have seemed to have gotten rid of some of their items ?.
Atmosphere: 5
Food: 5
Service: 5
Robin Kooper
Do not order anything with bacon. It's almost invisible It's so thin. Ordered the new BLT and the bread and bacon were cold. Not room temperature. Cold. Very unappetizing.
Atmosphere: 3
Food: 1
Service: 4
Dahianna Torres
My Panera order was cancelled after I waited almost an hour for delivery and the general manager Erin yelled at me “well I didn’t cancel your order” when I asked her not to yell she said “I’m not yelling, I talk loud”and proceeded to yell at me since speaking to customers seems to be such an inconvenience. Then when I complained about her and the manager on duties lack of customer service I was told “ well call corporate in St. Louis Missouri.” To be clear I was completely polite the entire conversation and just explained how much of an inconvenience this was and was met with sass and ignorance the entire conversation.
Service: 1
Flannery Suvak
Thomas was super Helpful and kind. Not many like him around.Thank
Atmosphere: 5
Food: 5
Service: 5
Kristina Yonts
First and second hand experience in the same matter. Orders was placed online, funds removed from cards, order never placed at restaurant even after a pick up time was provided but after the funds removed. The site stated something wrong with my card. I called 5 TIMES to ask if the order ever went through, 2 calls were picked up and hung up immediately, 1 picked up never answered then put the phone down where you could hear everything in background. 4th call the line continued to ring and ring until I hang up to call back THEN 5TH CALL I WAS TOLD TO DISPUTE WITH MY BANK, which everyone knows is such a hassle. All I asked was to place the order since I already paid for it. WE WILL NEVER ORDER, EAT OR SUPPORT. immediately cancelled, it's awful because they were both my daughter's favorite place to eat! All they wanted was grilled cheese and tomato soup with baguettes, my daughter even won a Panera gift certificate for honor roll which we were planning to use in our order today. So sad.
Service: 1
Christopher Wootan
Been here in the past, never been ignored by the staff standing right in front of me for two full minutes. Walked out without ordering. Prices are ridiculous anyways, was only here to use up a gift card.
Atmosphere: 3
Food: 1
Service: 1
Doug Markovich
Always enjoy
Atmosphere: 5
Food: 5
Service: 5
Inida “Inida Thee Baker” Yvonne
The atmosphere was delightful. Customer service was excellent. The young lady was so friendly and customer obsessed.
Annoying oven ringing that gave me headache, pls fix it, other than that, wonderful(cashier probably hates it here)??????????????????????Kid-friendliness: They have swing sets!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chips
Rachel M.
CLosed Sunday @ 7pm tho posted as 9pm but public there was permitted to remain with interior access & its 7:39pm!
Service: 1
Dandy Man
Panera has officially just
Atmosphere: 1
Food: 1
Service: 1
Deborah W.
Again the worst service. The female manager is the rudest. It's one thing to be rude to your employees who are doing the best they can with her screaming at them but she is extremely rude to customers. We had been here waiting for two orders, one came out but we waited for the other 25 minutes.
The new salad southwest chicken ranch delicious the best I've had in a long time. The service was awesome
Atmosphere: 5
Food: 5
Service: 5
Walked in and it was very warm and uncomfortable. They got our order wrong and we were overcharged. The place was empty on a Friday at dinner time...I haven't been there for awhile. I won't go back.....
Atmosphere: 1
Food: 3
Service: 4
Great food, but they have seemed to have gotten rid of some of their items ?.
Atmosphere: 5
Food: 5
Service: 5
Do not order anything with bacon. It's almost invisible It's so thin. Ordered the new BLT and the bread and bacon were cold. Not room temperature. Cold. Very unappetizing.
Atmosphere: 3
Food: 1
Service: 4
My Panera order was cancelled after I waited almost an hour for delivery and the general manager Erin yelled at me “well I didn’t cancel your order” when I asked her not to yell she said “I’m not yelling, I talk loud”and proceeded to yell at me since speaking to customers seems to be such an inconvenience. Then when I complained about her and the manager on duties lack of customer service I was told “ well call corporate in St. Louis Missouri.” To be clear I was completely polite the entire conversation and just explained how much of an inconvenience this was and was met with sass and ignorance the entire conversation.
Service: 1
Thomas was super Helpful and kind. Not many like him around.Thank
Atmosphere: 5
Food: 5
Service: 5
First and second hand experience in the same matter. Orders was placed online, funds removed from cards, order never placed at restaurant even after a pick up time was provided but after the funds removed. The site stated something wrong with my card. I called 5 TIMES to ask if the order ever went through, 2 calls were picked up and hung up immediately, 1 picked up never answered then put the phone down where you could hear everything in background. 4th call the line continued to ring and ring until I hang up to call back THEN 5TH CALL I WAS TOLD TO DISPUTE WITH MY BANK, which everyone knows is such a hassle. All I asked was to place the order since I already paid for it. WE WILL NEVER ORDER, EAT OR SUPPORT. immediately cancelled, it's awful because they were both my daughter's favorite place to eat! All they wanted was grilled cheese and tomato soup with baguettes, my daughter even won a Panera gift certificate for honor roll which we were planning to use in our order today. So sad.
Service: 1
Been here in the past, never been ignored by the staff standing right in front of me for two full minutes. Walked out without ordering. Prices are ridiculous anyways, was only here to use up a gift card.
Atmosphere: 3
Food: 1
Service: 1
Always enjoy
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was delightful. Customer service was excellent. The young lady was so friendly and customer obsessed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Broccoli Cheddar Soup
Restaurantji Recommends
Annoying oven ringing that gave me headache, pls fix it, other than that, wonderful(cashier probably hates it here)??????????????????????Kid-friendliness: They have swing sets!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chips
CLosed Sunday @ 7pm tho posted as 9pm but public there was permitted to remain with interior access & its 7:39pm!
Service: 1
Panera has officially just
Atmosphere: 1
Food: 1
Service: 1
Again the worst service. The female manager is the rudest. It's one thing to be rude to your employees who are doing the best they can with her screaming at them but she is extremely rude to customers. We had been here waiting for two orders, one came out but we waited for the other 25 minutes.
Expensive but fresh
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Panera Cookie Varieties, Broccoli Cheddar Soup