Panera Bread
$ • Cafe, Salad, SoupAbout Panera Bread
Customers' Favorites
Panera Chipotle Chicken Scrambled Egg on Ciabatta
Strawberry Poppyseed Chicken Salad
Variety of Panera Sandwiches
Bistro French Onion Soup
Chocolate Chipper Cookie
Panera Cookie Varieties
Cinnamon Crunch Bagel
Broccoli Cheddar Soup
Toasted Garden Caprese
Grilled Cheese
Panera Bread Reviews
291 ratings
Share your opinion about Panera Bread
Great customer service.👍👍
Excellent food products! Ty!
The girl at the bakery section/taking orders was very kind! Unfortunately, the whole time I was eating, I had to listen to the General Manager, Erin, seemingly berate one of the food employees. It took away from the quiet, nice atmosphere. The entire time, she spoke to this worker harshly, just belittling this worker and treating her like a child (except I wouldn’t even treat a child like that). It was apparent she was new. Honestly disheartening and made me never want to...read full review
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 8PM |
Panera Bread is a restaurant with simple morning service that can sometimes be slow. The food and staff are highly rated, with customers praising the friendly atmosphere and tasty meals. However, recent experiences have highlighted some issues with customer service. One customer mentioned waiting several minutes at the counter while employees, including the manager, were engaged in side conversations. Confusion over online order signs and unclear directions caused frustration, making the experience feel unwelcoming. Another customer expressed disappointment after two visits, feeling that staff did not communicate clearly about their orders, and was upset by unprofessional remarks made by the manager. Additionally, a customer noted that the place was dirty and had no coffee, and was discouraged by the manager’s sarcastic and loud attitude. Despite these concerns, many appreciate the friendly staff and good food, but it is important for management to address and improve these service issues promptly.