Auntie Anne's

Food was supposed to be done at 4:37 at this time they had not started my food was not served until 4:56 and my food was burnt nothing was done for my satisfaction

Atmosphere: 5

Food: 1

Service: 1

If I could give negative stars I would. They don't have anything they advertise,they don't give you the right order when you order on line. They have a line that takes forever. Don't waste your time or money at this location. It's pathetic and a waste .

Atmosphere: 1

Food: 1

Service: 1

I called them 20 times no pick up

Atmosphere: 1

Food: 1

Service: 1

The pretzels must had been from the day before. Not fresh and some burned. I always gave a rating of five, but not this time

Atmosphere: 4

Food: 1

Service: 4

The employees hate their lives whenever you come in and they can’t even get the delivery hours right lmao. The location is closed (since 7pm) but they have delivery available until 8:30? They’ll take your money and give you terrible food in return, if they give any at all. Avoid at all cost possible!

It's quite obvious they hate their lives and the customers too. They lack customer service skills and pretzels were way below par. Save your money, there's a better pretzel place in the

Atmosphere: 1

Food: 1

Service: 1

Well, the people working were nice enough, but the pretzels were a bit burnt and not so soft which I would expect from them. I wouldn’t say they weren’t edible, but it kind of ruined the anticipation as I hadn’t had a pretzel from them in a long time.

Atmosphere: 4

Food: 2

Service: 5

The cashier was really unfriendly, I try to place my order and e everything I asked she said 20 minutes, I did respond it's ok I can wait for it, ans she's making a angry face. I REALLY FEE Disappointed, she's look like she doesn't like her job.

The service is great! I love the pretzels ? and mini dog

They had the Almond pretzels readyI usually have to wait 10 minutes

Trip county mall is closed so had to go to Kenwood mall.

They only had one pretzel dog and a cup of small pretzel dogs left. The pretzel dog was hard as a rock and the pretzel dog minis dough wasn’t cooked and oozing out. It was pretty gross. They still have 45 minutes to close and were not making any more pretzels at all, and turned away around 10-15 people ahead of us and who knows how many behind us. It was super disappointing.

lady had me scan a reward to tell me "we dont do that at kenwood". The reward is timed so I lost out on it. Plan to call corporate this week.

we got a cinnamon pretzel and it was very dry and hard :( 2 stars bc the icing was delicious tho! go to the eastgate auntie anne’s if you want a good pretzel :)

we got a cinnamon pretzel and it was very dry and hard :( 2 stars bc the icing was delicious tho! go to the eastgate auntie anne’s if you want a good pretzel :)