Chipotle Mexican Grill

This might be the worst Chipotle I have ever been to. Always understaffed. The employees to do not talk at all. The staff moves slower than sloths covered in honey. Never have all of their products to choose from. There is no care from employees, or management. I will not go back to this establishment at all. All around this place is absolutely terrible.

Atmosphere: 1

Food: 1

Service: 1

Terrible management. Second time I’ve been here where six employees are present but only one is working. There is one person in front of me and it takes 15 minutes to get served while five employees are goofing off, not paying attention to customers, or doing anything that looks remotely like work. Not sure how this store is still in business.

Atmosphere: 1

Food: 2

Service: 1

Everytime you go in here you’re an inconvenience to the employees. Place is constantly filthy, cold food, and just terrible service.

Atmosphere: 2

Food: 1

Service: 1

Cold expensive small quesadilla. The little bit of cheese and steak was not even melted or hot

Food: 1

Great Visit Today!! Was greeted with smiling faces and my Bowl was EXCELLENT!! Steak was cooked to perfection!! Kudos to you guys!!!

Atmosphere: 5

Food: 5

Service: 5

Brown haired man with beard and glasses was rude. He yelled at me because I couldn’t hear what he was asking me and he yelled at a friend who waited in line for her pick up order because there is no pick up order sign. Fire that man.

Atmosphere: 1

Food: 2

Service: 1

This Location Always Have Attitude Or Just Bad Customer service No matter who’s working a guy told me that I shouldn’t get the quesadilla all because I don’t like it pressed because it burns to the foil I feel that is very rude to tell me what I shouldn’t order

Service: 1

Ordered kids quesadilla, and a small drink with kids chips and queso. Paid over $13.00, waited over 30 minutes in line, for the meat to be over-seasoned and so spicy that I couldn't eat more than 1 bite of the quesadilla, the queso had chunks of raw veggies from people dropping items in it, the small coke had so much ice in it I got about 10 sips of liquid but it was the shining star of my meal! Overall staff was uninterested in greeting or even looking up, I got a whaddya want, and a what else set of responses. The nicest person was the one who could barely speak I actually asked him to raise his voice a decibel or two so I could hear him, because he was so soft-spoken. So food, awful, service, awful, experience over all just disappointing. Do better!

Atmosphere: 1

Food: 1

Service: 1

I usually mobile order from this chipotle, but today my app wasn’t working so I just walked up to order my food. I saw 5 separate employees actively ignore me standing there, I waited for about 10 minutes and nobody ever took my order or even acknowledged me, so I walked away. I won’t be trying again

Food: 2

Service: 1

Horrible barely got any food in my order

The service here is horrible. We stood in line for 30 minutes with only 4 customers in front of us. I saw 4 employees working yet only 1 person was actually working. The guy was doing everything. Food was great but service horrible.

Atmosphere: 1

Food: 5

Service: 1

Got a food poisoning from this place. Disgusting.

Took about 10 minutes to make 1 order in front of me when I was in line. Proceeded to be rude to me and lie to my face about not having queso after I watched them put it on the online order they made before serving me.

Atmosphere: 2

Food: 1

Service: 1

I got a single serving of chicken and the worker put a medium sized scoop in the bowl. When I was getting checked out they charged me $15, and I was super confused and questioned them on it, and they claimed “it looked like you got double meat”. They give out such small proportions that they thought my regular serving of chicken was double lol.
The rest of the scoops of salsas were also way tinier than any other chipotle I’ve ever been to

Atmosphere: 1

Food: 1

Service: 1

Really fresh on a slow Friday at the mall!

Atmosphere: 4

Food: 5

Service: 5