Chipotle Mexican Grill

I worked at this location about 10 years ago when it was a restauranteur and we were never allowed to be rude to customers. Management actually cared about customer services. The worst customer service I have ever experienced at Chipotle even though I ordered the same thing I always ordered.

Atmosphere: 1

Food: 3

Service: 1

This is the worst chipotle ever wouldn’t recommend

Enjoy the bowl, black, brown and steak. Just add your favorite toppings, cheese, guacamole, etc. They may look busy when you arrive, but they're well organized and the line progresses quickly.

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Side of Guacamole

This is my go-to chipotle. However, I was charged for double steak when I didn’t ask for it. Yes, she had given me a hefty portion. Luckily, I was refunded for the difference. Thank you!

Quick service. Had all the ingredients I wanted. Tasted great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

You’re telling me this is the $1.50 I paid in extra cheese on this bowl? Absolutely ridiculous. To top if off the $3.10 I paid for a large soda included a soda with no syrup, just pure carbonation. Absolutely ridiculous to pay this much for a meal made incorrectly and overpriced!

Atmosphere: 1

Food: 1

Service: 1

Worst Chipotl I ever went to barely gave Me any food. Smallest scoop of chicken I've ever seen. What is the point in the spoon being that big if you're only going to put 5 pieces of chicken on it?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Chewy rice today. Really disappointing. Should frankly be a refund situation

Do not go to this Chipotle, the customer service is horrible and they're racist! Both the server and manager were extremely rude! I ordered a chicken bowl for lunch, the guy barely gave me a full scoop. He also dropped some of the chicken and asked if I still wanted it or if he should throw it away. I thought that was rude and disgusting why would I want it if it fell. So I asked if he could put a little bit more in my bowl since he dropped some and barely gave me a full scoop. I wasn't super hungry which is why I didn't ask for a double portion. He gave me double and tried to charge me. I explained that I only wanted a few added since I didn't get the full scoop. He immediately got an attitude with me and said "Anything after that is double. Do you still want it or not?". Good customer service would have confirmed if I wanted double or not and would have mentioned that it would be a double charge. I've been to plenty chipotles and if customers ask for just a few more pieces they don't charge. The main issue is they way the server was talking to me and when I asked for his name, he refused to give it to me. I asked to speak to the manager, George Bogard but he was rude as well. I explained that I didn't appreciate the servers customer service and asked for the servers name. He refuseed to give it to me and stayed that he doesn't give out his employee's names. I worked in customer service before and you're supposed to provide your name. I've heard how unprofessional and bad this Chipotle was before and I should've stayed away. I felt like they were rude, unprofessional and racist! I will never come back to this location. I'm a loyal Chipotle customer, but,they may have lost one because this was unacceptable!

Service: 1

The person made the bowl didn’t ask wether I wanted the sauce will cost extra charge , and they charged more for the extra, and asked I said to go , they charged meFor the fine in tax , so my bowl cost me around $14, as it supposed to be $10.25, how come they made sync an expensive bowl for me . The lady cashier behaved so rude , while I asked why the bowl cost unexpected price , she’s so Impatient almost scolded me to go away , never had such experience in another chipotle store .absolutely won’t come back again .

Atmosphere: 1

Food: 3

Service: 1

This chipotle gets my order wrong every single time I do delivery. I don’t understand how it’s so hard to read the ingredients people want and completely get it wrong. I do not recommend going to this location at all. This will be the last time I order delivery from there. Look at what I ordered compared to what I got. I just don’t get it.

Atmosphere: 3

Food: 1

Service: 1

Trash. I get half a scoop of meat, I ask for a little more since they under cut me, just for them to charge me double when I asked for a little more. Trash

Atmosphere: 1

Food: 1

Service: 1

I've lived near this Chipotle for around 15 years now and this is by far the worst service ever. It's been going downhill there for years now but holy cow. The person making my bowl didn't listen to a thing that was ordered and my bowl is extremely incomplete. The listening was terrible and the lady clearly didn't care what she put in the bowls. Don't go here if you can help it.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito, Burrito Bowl

Get it together ,

Atmosphere: 1

Food: 2

Service: 2

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl