Extremely friendly people, delicious food. What else could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Brisket
Darlene Price
First time here great delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwich
Joe Strite
Super sweet staff, great food and great place to take the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket and Ribs, Fresh-Cut Fries, Pulled Chicken, Green Beans with Bacon, Baked Beans with Brisket
Andy Wilson
I have a bone to pick with you. For several years I have ordered a City Barbeque ham for a family Easter gathering. They were delicious in the past, but I feel totally ripped off now. A few weeks in advance, I called in an order to their call center and scheduled a pickup from the Eastgate location. When I arrived and looked at the ham, I was shocked to see it was boneless and that it was miniscule – weighing in at only 6 lb. 6oz. How was I going to feed my family gathering of 24 with this? They say their ham, without ever disclosing the weight, feeds 20 – 24 people. Honey Baked Ham says their 7 lb. boneless ham feeds 10 to 14. I guess you can say it feeds 50 if there is no accounting for a per-person portion. We should all be more weight conscience anyway.In a panic, I asked for another ham, but they were sold out. Time to make another call to the call center and order a second ham (another $100, ka-ching) and headed to the Blue Ash location for this ham. It weighed in at 8lb 10oz. What?? Now just how badly did I and all the other City BBQ ham-buyers get ripped off here? To make the math simple, this is 102 oz. vs. 138 oz. of meat – for the same price! I paid $11.59 per pound for the “larger” ham, and $15.69 per pound for the dinky ham, all without any say in the matter. Here’s your ham sir, have a nice day – wink.They don’t tell you what it weighs when you pick it up, you must ask them to put it on the scale. They are taking advantage of consumers by charging them full price and selling them a product that varies, in my case, by at least 35%. Is it possible I bought both the smallest and largest ham they sell? The odds would say probably not – meaning that there may have been even smaller and larger hams sold – all for the same $100 price. Did the variation go as high as 50% or more?If you’ve watched them make a sandwich for you, they weigh the meat. They know they must control what goes out the door and manage consistency. But when it comes to selling ham they charge by the ham, not by the pound. Oh, yes – I’m happy to pre-pay in full for something that I have no idea of how much it weighs. The 6 pounder is like paying for a whole beef tenderloin, but you’re getting the hind leg of a pig.Smithfield, the largest pork producer in the US, sells their hams by the pound through Sam’s, Kroger, Walmart and more. Don’t get screwed here, buy your ham somewhere where they charge you by the pound.Finally, the call center did not inform me that their ham is now boneless. Bone-in ham is so much more delicious and moister, benefiting from the flavor the bone and connective tissue provides to the meat. And keeping the bone for making soup is one of the benefits of having ham in the first place. Ironic that the heating and carving instructions they provided me are for a bone-in ham. How is it I got so screwed and didn’t even get a bone?About the reheating – the instructions say to reheat inside the roasting bag. Both hams came in a bag and a foil roasting pan. The larger ham reheated fine inside the bag, someone screwed up big time with the other bag since it melted all over the ham. It was not a roasting bag, imagine how much toxic chemical exposure the melted bag provided to my family.I wonder if they will suggest I contact their corporate office through their online contact form. That seems wonderfully personable, doesn’t it?
Food: 2
Service: 1
Melissa Gubaci
Staff was so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwich
Don Rigo
Brisket is always dry. But decent some days.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: City Sampler
Lisa Batyk
Stopped in for lunch on our vacation trip, never had City bbq before. Service was awesome. Can't remember her name but the lady who took our order and even gave us a few samples was full of hospitality. Food was delicious. We just might stop back on our way home. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Cornbread, Baked Beans with Brisket, Pulled Pork Sandwich, Beef Brisket, Fries
Chuck Kaetzel
Always awesome the best potato salad in the universe.
The girl taking orders needed a nap. She didn't speak so we didn't know if she was ready to take our order. Chicken was dried out. I always get chicken because it has always been good until this time. Not sure we will go back. Everyone said bye to us. It was just not as good as normal.
I love coming to this location because the food is always amazing and the staff are very friendly, courteous, and welcoming.
Sufiy James
In all honesty we felt like we'd walked into a diner during the Jim Crow era. 100% white patrons and staff. THE STAFF was so kind. Ms. Anna haf on a crown and had a very warm personality. We got a few looks and stares from guest while we ate and it was hilarious.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Nashville Hot Chicken, Baked Beans with Brisket, Chocolate Cake, Beef Brisket Sandwich Pack, Corn Pudding
Justin Horn
Great bbq
Kim L.
They have great food, people always friendly, love their brisket!
Extremely friendly people, delicious food. What else could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Brisket
First time here great delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwich
Super sweet staff, great food and great place to take the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket and Ribs, Fresh-Cut Fries, Pulled Chicken, Green Beans with Bacon, Baked Beans with Brisket
I have a bone to pick with you. For several years I have ordered a City Barbeque ham for a family Easter gathering. They were delicious in the past, but I feel totally ripped off now. A few weeks in advance, I called in an order to their call center and scheduled a pickup from the Eastgate location. When I arrived and looked at the ham, I was shocked to see it was boneless and that it was miniscule – weighing in at only 6 lb. 6oz. How was I going to feed my family gathering of 24 with this? They say their ham, without ever disclosing the weight, feeds 20 – 24 people. Honey Baked Ham says their 7 lb. boneless ham feeds 10 to 14. I guess you can say it feeds 50 if there is no accounting for a per-person portion. We should all be more weight conscience anyway.In a panic, I asked for another ham, but they were sold out. Time to make another call to the call center and order a second ham (another $100, ka-ching) and headed to the Blue Ash location for this ham. It weighed in at 8lb 10oz. What?? Now just how badly did I and all the other City BBQ ham-buyers get ripped off here? To make the math simple, this is 102 oz. vs. 138 oz. of meat – for the same price! I paid $11.59 per pound for the “larger” ham, and $15.69 per pound for the dinky ham, all without any say in the matter. Here’s your ham sir, have a nice day – wink.They don’t tell you what it weighs when you pick it up, you must ask them to put it on the scale. They are taking advantage of consumers by charging them full price and selling them a product that varies, in my case, by at least 35%. Is it possible I bought both the smallest and largest ham they sell? The odds would say probably not – meaning that there may have been even smaller and larger hams sold – all for the same $100 price. Did the variation go as high as 50% or more?If you’ve watched them make a sandwich for you, they weigh the meat. They know they must control what goes out the door and manage consistency. But when it comes to selling ham they charge by the ham, not by the pound. Oh, yes – I’m happy to pre-pay in full for something that I have no idea of how much it weighs. The 6 pounder is like paying for a whole beef tenderloin, but you’re getting the hind leg of a pig.Smithfield, the largest pork producer in the US, sells their hams by the pound through Sam’s, Kroger, Walmart and more. Don’t get screwed here, buy your ham somewhere where they charge you by the pound.Finally, the call center did not inform me that their ham is now boneless. Bone-in ham is so much more delicious and moister, benefiting from the flavor the bone and connective tissue provides to the meat. And keeping the bone for making soup is one of the benefits of having ham in the first place. Ironic that the heating and carving instructions they provided me are for a bone-in ham. How is it I got so screwed and didn’t even get a bone?About the reheating – the instructions say to reheat inside the roasting bag. Both hams came in a bag and a foil roasting pan. The larger ham reheated fine inside the bag, someone screwed up big time with the other bag since it melted all over the ham. It was not a roasting bag, imagine how much toxic chemical exposure the melted bag provided to my family.I wonder if they will suggest I contact their corporate office through their online contact form. That seems wonderfully personable, doesn’t it?
Food: 2
Service: 1
Staff was so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwich
Brisket is always dry. But decent some days.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: City Sampler
Stopped in for lunch on our vacation trip, never had City bbq before. Service was awesome. Can't remember her name but the lady who took our order and even gave us a few samples was full of hospitality. Food was delicious. We just might stop back on our way home. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Cornbread, Baked Beans with Brisket, Pulled Pork Sandwich, Beef Brisket, Fries
Always awesome the best potato salad in the universe.
Atmosphere: 5
Food: 5
Service: 5
Clean good pulled pork ,green beans ,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Beef Brisket, Fries
The girl taking orders needed a nap. She didn't speak so we didn't know if she was ready to take our order. Chicken was dried out. I always get chicken because it has always been good until this time. Not sure we will go back. Everyone said bye to us. It was just not as good as normal.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
I love coming to this location because the food is always amazing and the staff are very friendly, courteous, and welcoming.
In all honesty we felt like we'd walked into a diner during the Jim Crow era. 100% white patrons and staff. THE STAFF was so kind. Ms. Anna haf on a crown and had a very warm personality. We got a few looks and stares from guest while we ate and it was hilarious.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Nashville Hot Chicken, Baked Beans with Brisket, Chocolate Cake, Beef Brisket Sandwich Pack, Corn Pudding
Great bbq
They have great food, people always friendly, love their brisket!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and fantastic banana pudding!
Atmosphere: 5
Food: 5
Service: 5