Cream + Sugar Coffeehouse

The beautiful ladies working were so sweet! We ordered a couple drinks to go and the owner brought the drinks outside to us. The atmosphere was so cozy! 10 out of 10 highly recommend!!!

Atmosphere: 5

Food: 5

Service: 5

Love this Place

Atmosphere: 5

Food: 5

Service: 5

The people working were very nice, but the coffee was completely lackluster. My latte’s espresso tasted burnt and the cookie butter syrup they had tasted very fake. I had high expectations and was disappointed.

Atmosphere: 3

Food: 1

Service: 3

PROS: Good Salads, Great Atmosphere, Free parking/Wifi, Community Vibes

CONS: Over Priced, Long Wait Times, Inconsistent Drink Quality

Atmosphere: 5

Food: 5

Service: 4

I have food allergies and the kind ladoes took the time to look up the information to make sure i could outchase a drink. Great atmosphere 😃

Atmosphere: 5

Food: 5

Service: 5

Nice space and concept, but staff working on 7/18, while friendly, were not prepared or trained to handle the shop. Shop was empty and took over 20 minutes for a mocha and latte which were both not drinkable. Staff seemed genuinely confused to be there.

Atmosphere: 4

Food: 1

Service: 2

LOVE this coffeehouse!! My first time and I admired all the attention to detail - menu, art, music, seating, service. I love that they have a roast of the month, inspired by someone in the community, and donate part of the profit to local causes (like buying rec center swim passes in the summer for kids!). They also have lots of local flyers and work on display! Truly a community hub and I'm so glad I came in. :)

Atmosphere: 5

Food: 5

Service: 5

Great Latte

Everyone was very friendly and got our order just right! Our little boy LOVED the homemade Nutella waffle. The place is spotless, cool in the summer, and the pleasant music is not too loud. A perfect corner coffee shop!

Atmosphere: 5

Food: 5

Service: 5

I highly recommend the breakfast toasts and the craspzy latte.

I visited Cincy for 8 days and went to a different coffee shop everyday. Cream and Sugar was the only place I wanted to go to twice.

Atmosphere: 5

Food: 5

Service: 5

I wanted to give 5 stars and I really wanted to have a pleasurable experience. Maybe after trying again, my rating will change. I wasn’t 100% happy with my visit 1 week ago. I ordered a special order and when I picked the order up I wanted to be more of a support so I decided I would order breakfast. I asked the lady what type of muffins did they have and she replied blueberry and banana. I then asked her which drink she would recommend and she stated she likes the strawberry acai refresher made with lemonade, which I typically order from Starbucks . I’m not sure what happened but I ordered the blue berry muffin with a strawberry acai refresher. I receive my order hurry to my car to get to work. I bite into my muffin and it’s banana nut, and then I take a sip of my refresher and I’m not sure what type of drink I received my drink was a amber color and had blueberries which was weird to me being that it was a strawberry refresher and I didn’t taste lemonade at all or any strawberry flavoring. I didn’t in fact call the store 3 time. The first time I requested to speak to a manager and I was informed she was not in the store. The second time I called a young lady answered, took my information and stated I would receive a call back. The third time I called a gentleman answered the phone and stated she wouldn’t be in today but he would write my information down in the book that she checks and call me back. I tried explaining to him what happened but he said he had to get off the phone because he had customers in front of him. I still haven’t received a phone call back and it’s been almost 2 weeks. I really would like to speak with the owner as I feel He or she would really handle the problem well but I haven’t been able to reach them after almost 2 weeks. I would like to visit the shop once again but I would like to have my initial issue resolved first.

Awesome coffee. Seriously good to the point I would classify it as self care. Service was great, too.

Atmosphere: 5

Food: 5

Service: 5

Customer service is amazing, their berries and cream waffles are delicious. The coffee is good. 10/10 would recommend!

Atmosphere: 5

Food: 5

Service: 5

Let me tell y’all, this place is a solid 5 stars all around! I’m from Michigan and was visiting Cincinnati when I searched for a few local coffee shops. Something drew me to this one, and I’m so glad I followed that instinct!

I’m pretty sure the amazing woman running the shop was the owner, and she’s Black, which made me even more excited because I love supporting small Black-owned businesses (wish more reviews had mentioned that!).

I started with a cold brew (simple coffee lover here!) and avocado toast, both delicious. Then I went back for the banana and peanut butter toast—another 10/10. But what truly stood out was the owner herself. She was holding it down solo on a busy Saturday morning after two staff call-offs, and still made the effort to communicate with every customer, apologize for delays, and keep things moving with grace.

If you’re ever in the Cincy area, this spot is a must try. Great food, great coffee, and an even better vibe. I’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Great spot with good service, quality products, and beautiful Black art.

Atmosphere: 5

Food: 5

Service: 5