I've tried this location at least 4 times and every experience has been very mid. Coffee sour or and lattes off.
Atmosphere: 1
Food: 1
Service: 1
mike
Kid at cash register couldn't have been more stoned nor could he have cared less about customer service.
Atmosphere: 3
Food: 3
Service: 1
Gary Geisen
Was given donuts but ordered coffee, finally got my coffee & it was wrong that's 2 times in a row š¤¬ not going back !
Atmosphere: 1
Food: 2
Service: 1
Gaige Brown
The manager was very rude to their workers made customers feel uncomfortable. Food was very good though.
Atmosphere: 1
Food: 5
Service: 1
Chris Seibel
Drinks are always really good but they do take a while to get. Seems to be a common thing at Dunkin for me.
Atmosphere: 4
Food: 5
Service: 3
Chris Bailey
13 mins in drivethru. Everytime.
Atmosphere: 1
Food: 2
Service: 1
Christopher Walters
I always liked Dunkin because itās close and convenient. Iāve been going to this location for almost a year now. I order the same thing every time and usually itās pretty good but there are more and more times where itās inconsistent. And sometimes I donāt get what I asked for (extra pump of flavor or extra ice so it wonāt melt quickly and water the coffee down). Thereās always always someone new at the window which really sometimes slows things down to where youāre waiting 15-20 minutes in the drive through. Today I went and my iced coffee looks like it was half drank almostā¦ why not fill it up fully.. I donāt understand. It might be time to go across the street to Bigby instead.. or any other coffee shop.
Mandy Laine
The problems with this store stem from the women āmanagingā this place. If youāve been in there, you know who Iām talking about. Not only do I end up waiting 20 mins in the store after I placed an online order 10 mins prior, but 9 times out of town the order is wrong. But that isnāt the biggest issue. On multiple occasions, I watch that women disrespect her employees. The way she speaks to them is disgusting. She barks at them and the tone of her voice is so out of line and unacceptable. I would encourage anyone who frequents that store to report her to upper management. I canāt even comprehend how she got that job. But no one deserves to be spoken to the way she speaks to people. Side note: go into the Dunkin app and get yourself a refund for your coffee that is surely is not correct. She doesnāt deserve a dime of our money for the way she acts and treats people.
Atmosphere: 1
Food: 1
Service: 1
Belinda Grant
This location is so busy that they cant keep up. I frequent the North bend location. They don't acknowledge people when they enter for mobile orders and they just keep making orders while they have a line of individuals waiting for there order. Arent you trying to get them out. You have to ask for your cold coffee or incorrect coffee. I ordered a hot decaf yesterday and they didnt have when I got there to get my order why dont you its mobile and there was a time selection. Today they gave a me a latte instead of coffee. I spend my money here to much for the inconsistent workers to not know what good customer service is.....
Recommended dishes: Multi Grain Bagel w Cream Cheese, Dunkin' Energy, Vanilla Bean Coolatta, Iced Macchiato, Dunkin' Lemonade Refreshers, Dunkin' Refreshers
SARA SALINA
There is zero reason why, for two days in a row, I put in an online order drive ten minutes to the shop, and have to wait another 15 minutes for a drink while.i watch the drive through get theirs in under two. No reason.
Liana Rosado
Mobile order took more than 30min. It was two simple drinks (just two black coffees)
Atmosphere: 1
Food: 2
Service: 1
Robb Bittner
Far too busy and no space for drive-thru line to form. We were there for only a few minutes, witnessed several near-misses and one collision before deciding this was not a safe place for traffic.
Atmosphere: 1
Food: 5
Service: 3
Jason LaValle
Love this dunkin. Staff works really hard and they do a good job. As hectic as it gets, but still nice staff. Drive Thru and parking are always a mess. I usually park over in the shopping center lot and walk up to the store. I use the app and my food is usually sitting waiting for me.
Great frozen coffee
Atmosphere: 4
Food: 3
Service: 4
I've tried this location at least 4 times and every experience has been very mid. Coffee sour or and lattes off.
Atmosphere: 1
Food: 1
Service: 1
Kid at cash register couldn't have been more stoned nor could he have cared less about customer service.
Atmosphere: 3
Food: 3
Service: 1
Was given donuts but ordered coffee, finally got my coffee & it was wrong that's 2 times in a row š¤¬ not going back !
Atmosphere: 1
Food: 2
Service: 1
The manager was very rude to their workers made customers feel uncomfortable. Food was very good though.
Atmosphere: 1
Food: 5
Service: 1
Drinks are always really good but they do take a while to get. Seems to be a common thing at Dunkin for me.
Atmosphere: 4
Food: 5
Service: 3
13 mins in drivethru. Everytime.
Atmosphere: 1
Food: 2
Service: 1
I always liked Dunkin because itās close and convenient. Iāve been going to this location for almost a year now. I order the same thing every time and usually itās pretty good but there are more and more times where itās inconsistent. And sometimes I donāt get what I asked for (extra pump of flavor or extra ice so it wonāt melt quickly and water the coffee down). Thereās always always someone new at the window which really sometimes slows things down to where youāre waiting 15-20 minutes in the drive through. Today I went and my iced coffee looks like it was half drank almostā¦ why not fill it up fully.. I donāt understand. It might be time to go across the street to Bigby instead.. or any other coffee shop.
The problems with this store stem from the women āmanagingā this place. If youāve been in there, you know who Iām talking about. Not only do I end up waiting 20 mins in the store after I placed an online order 10 mins prior, but 9 times out of town the order is wrong. But that isnāt the biggest issue. On multiple occasions, I watch that women disrespect her employees. The way she speaks to them is disgusting. She barks at them and the tone of her voice is so out of line and unacceptable. I would encourage anyone who frequents that store to report her to upper management. I canāt even comprehend how she got that job. But no one deserves to be spoken to the way she speaks to people. Side note: go into the Dunkin app and get yourself a refund for your coffee that is surely is not correct. She doesnāt deserve a dime of our money for the way she acts and treats people.
Atmosphere: 1
Food: 1
Service: 1
This location is so busy that they cant keep up. I frequent the North bend location. They don't acknowledge people when they enter for mobile orders and they just keep making orders while they have a line of individuals waiting for there order. Arent you trying to get them out. You have to ask for your cold coffee or incorrect coffee. I ordered a hot decaf yesterday and they didnt have when I got there to get my order why dont you its mobile and there was a time selection. Today they gave a me a latte instead of coffee. I spend my money here to much for the inconsistent workers to not know what good customer service is.....
Restaurantji Recommends
Super duper good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Multi Grain Bagel w Cream Cheese, Dunkin' Energy, Vanilla Bean Coolatta, Iced Macchiato, Dunkin' Lemonade Refreshers, Dunkin' Refreshers
There is zero reason why, for two days in a row, I put in an online order drive ten minutes to the shop, and have to wait another 15 minutes for a drink while.i watch the drive through get theirs in under two. No reason.
Mobile order took more than 30min. It was two simple drinks (just two black coffees)
Atmosphere: 1
Food: 2
Service: 1
Far too busy and no space for drive-thru line to form. We were there for only a few minutes, witnessed several near-misses and one collision before deciding this was not a safe place for traffic.
Atmosphere: 1
Food: 5
Service: 3
Love this dunkin. Staff works really hard and they do a good job. As hectic as it gets, but still nice staff.
Drive Thru and parking are always a mess. I usually park over in the shopping center lot and walk up to the store. I use the app and my food is usually sitting waiting for me.
Atmosphere: 2
Food: 4
Service: 4
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