Dunkin'
5055 Delhi Ave, Cincinnati
(513) 429-3067
Recent Reviews
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Manger is very unprofessional!! I’m new the this area and I’ve only visited the location twice and both times my order wasn’t correct!!! So today I asked for a manger thinking I can place an order with them and get the correct order!!! Well the manger went off on me in front of several several customers stating how his employees told him that I’ve complained about orders and the past and at that point, I told him maybe all Black people look alike because I’ve only been at the store two times today made my third time and from that point on he and I went back-and-forth and he used a very high tone voice in front of customers very unprofessional very rude
Atmosphere: 1
Food: 1
Service: 1
Only place in the city that doesn't have any donuts on a Sunday morning at 10:30am are you serious!! It's Dunkin Donuts with NO DONUTS!!! should be Dunkin No
Atmosphere: 3
Food: 1
Service: 5
My drink is perfect but it took a long time to make and it was just one drink.
Atmosphere: 2
Food: 5
Service: 2
The managers or whatever they are maybe shift leader are rude and unprofessional!! I will not go to that store anymore 👎👎
Sandwich quality has decreased and often get cold has browns that are soggy not crisp, used to be delicious and a treat, lately been a sad disappointment especially for such a busy location.
Atmosphere: 3
Food: 1
Service: 2
I pulled up to the drive thru window and ordered a medium matche latte with two pumps of honey in it. The screen displayed a small matcha latte with two pumps of honey. I politely asked at the speaker if I could upgrade that small matcha latte to a medium matcha latte. They then changed the screen to a medium matcha latte with two caramel swirls in it. When I got to the window I asked to review my order. They repeated my order and was confused of what was wrong, I said I had ordered a medium matcha latte with two pumps of honey they then said that they did not have honey. This is an error of miscommunication, and I felt lied too. I get honey all the time at Dunkin. Not to mention the screen originally said small matcha latte with two pumps of honey.
Atmosphere: 1
Food: 1
Service: 1
Awful location. Fire the whole staff.
Wrong order 2x
Attitude from majority of the staff. Replace them with AI at this location. AI can take my order without an attitude.
Had not one but two opportunities to design an operational drive thru. Waiting on Delhi pike due to a drive thru line is a blantant safety hazard that needs to be addressed. It’s honestly the worst thought our drive thru I have ever seen.
Atmosphere: 1
Food: 2
Service: 1
No one working. Everyone is busy talking each other and dancing. Order were none right after the wasting my 45 minutes. Worst dunkin ever been to honestly. Never experienced this kind of service in Delhi dunkin ever before. Not going again
Atmosphere: 1
Food: 1
Service: 1
Please add cones to your drive-through like Arby's did to for cars around the building instead of stacking up in the roadway leading to the athletic club and residences!!!!
Restaurantji Recommends
This breakfast wrap must be an actual joke. You had one job SMH. Every breakfast wrap we ordered was like this. Not even edible.
Atmosphere: 2
Food: 1
Service: 3
Love my Delhi Dunkin' and so glad they are open again after their remodel. They have the sweetest and friendliest staff around. And my iced coffees are always ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
They were very nice, very quick, and the food was delicious. Although they were renovating at the time.
Atmosphere: 4
Food: 5
Service: 5
Love love love the Delhi Dunkin!!!
Atmosphere: 5
Food: 5
Service: 5
Great service friendly staff and management keeps everyone motivated
Atmosphere: 5
Food: 5
Service: 5
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