Krispy Kreme

7835 Beechmont Ave, Cincinnati
(513) 388-0212

Recent Reviews

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Jim Harrell (LarderRoom)

LarderRoom...STARS, STRIPES, AND SPRINKLES, OH MY!On July 4th, we celebrated with these Krispy Kreme doughnuts.Soaring Firework Heart: A heart-shaped doughnut filled with Strawberries & Kreme, dipped in red icing and decorated with an icing drizzle and star sugar piece.Patriotic Cookies & Kreme Heart: A heart-shaped doughnut filled with Cookies & Kreme, dipped in white icing and topped with cookie and icing drizzles.Stars & Stripes Heart: A heart-shaped doughnut filled with Kreme, dipped in white icing and decorated like a flag with a red icing drizzle and a star sprinkle blend.Star Spangled Sprinkle: An Original Glazed doughnut dipped in blue icing and topped with red and white star sprinkles.What more can I say! America.

samuel porter

We had an order for a wedding that pink in a blanket in Florence dropped. At which point this Krispy Kreme did an amazing job pulling the win out of no where. We had a last minute 15 dozen doughnut order all 4th of July themed. Two hours they were able to fully fill the order to a level of detail that was perfect. We were able to deliver it to the wedding, and they were amazing. We could not be more thankful for the employees of this store. Helping in our time of need on a holiday of no less.

Jo Luthy

Krispy Kreme has the best donuts!!! We love this place; my kids enjoy watching the donuts as they're made & always grab a little paper hat! The store is stocked & clean- including the restrooms. The staff is attentive, helpful & genuinely friendly.

Greg Turner

I love this place. I have taken my 5-year-old boy here since he was two for special rewards. This most recent trip I decided to bring my 1-year-old and the staff was so sweet to her and she had the most amazing time! Just a little bit of kindness goes a long way. I wish I could remember the name of the woman who helped us. She was making my daughter laugh just by talking to her. Not to mention the donuts here are fantastic! Just a really nice place with really nice people

Alexis Hamilton

We've never been to one of these before but the staff was SO sweet and the donuts were amazing

Ridge Hickman

Calling themselves Krispy Kreme donuts is honestly offensive. Calling yourself something you don’t have is laughable. Went to get donuts, they didn’t have any of the donuts that people actually want. Coffee tasty though

Raven Hughley

Love Krispy Kreme so it’s a shame this is the only one in the area. They’re never open when they say they are, customer service is down right bad, and the food is terribly inconsistent. If you’re considering going here my suggestion is to just buy some doughnuts from the grocery.

Victoria King

After getting a refund from their corporate phone line I’ve decided to actually write out the multiple trashfire experiences I’ve had here. I feel bad for this location because it was once very standard but has quickly fallen into disarray.1. The drive through is a toss up if you can get anyone to come up- once after waiting over 10 minutes trying to get the staff’s attention we awkwardly just left.2. I have given my doughnuts away twice now because I have seen staff members handling food while not wearing gloves, smoking, or wiping their noses and mouths.3. Quality control issues abound. I’ve has doughnuts with filling and coatings missing, and the wrong sprinkles and decorations on others. Makes me nervous that unknown allergens could get into things because of cross contamination.4. Random closures are increasingly frequent. I’ve been at all times of the day, closer to opening, more toward closing, in the middle, and seemingly randomly the lights will be off with the sign flipped with no word on their website or anywhere else.5. The worst of it was last week, when my partner and I scheduled a pickup of the cinnamon doughnuts on a sunday morning for our road trip. I opted to order online to ensure they could reject or confirm our order. Sure enough, after a couple minutes the order confirmed, the charge went through, and the site gave us a pickup time. When we got there however, the almost all of the lights were off, and the sign was still set to close. Since we were there early I had assumed once it came time for our pickup we would be on our way. Unfortunately, after waiting 10 minutes, a the one person in the whole building flashed us a “7” using her fingers. Both me and my partner were equally confused. After waiting 10 more minutes my partner decided to knock on the door to check if something was going wrong(er?). When he did, the only staff member (who was apparently the manager) mistook him for a new hire and told him he would need to change his clothes and hurry up to start helping her. He awkwardly informed her we just wanted the order we had scheduled. She then told him flatly that it would be another hour before anyone would be there to serve any orders for the day. This was set to be 2 hours after the listed opening time. Since we were on a schedule, we had to leave after waiting 30 minutes for 4 doughnuts that according to them, would take 2 hours to make.6. The call to their customer service line was just as bizarre. The person on the line asked me “Are you sure?”, and “That can’t be right”, I guess they were just as perplexed as I was at the situation. The refund for the box we never received came in that monday.The location in West Chester has never done us wrong and I recommend it completely. I have no clue what happened to this specific location but it’s the only Krispy Kreme I’ve been to that has had consistent issues.

Krissy

Bought a dozen doughnuts earlier today, half creme and custard filled. There was no more than 1 teaspoon of filling in each, even less than that in a few. Because of that, the doughnuts were very dry.

Liz Truesdell

This is the worst Krispy Kreme. Second year in a row that I preorded St. Patrick’s Day donuts for my daughter’s birthday that they didn’t have any when I came to pick them up. I paid for them days in advance and they didn’t bother to set any aside for my order. They also didn’t call me to let me know and didn’t care when I showed up to pick them up. I asked for a refund and they told me to call their customer care line that hasn’t answered any of the 6 times I’ve called. I went to Holtman’s afterwards and they made some special ones on the spot for my daughter. Definitely will not try Krispy Kreme again.

Enrique Samudio

This Krispy Kreme is definitely the worst there is. We rather drive one hour away to Lexington than come here. I’ve showed up at 2pm on a Saturday and they are out of doughnuts. When I do get them they are terrible and can’t compare to any other Krsipy Kreme. Corporate should read some of this reviews and do something about it.

Billie Jo Propst

One bite of Chocolate Glazed donuts was all I could bear. Heavy oil taste, were not light and airy, no rise.

Nikki! Nikki! Nikki! H.

This Krispy Kreme has gone down the drain and it's sad! Being someone who worked here back in 2015 I knew what a gem this place was when it first opened. Now it's run terribly and everyone has a bad attitude. They need some new training desperately! It's 4 pm on a Saturday and they have no doughnuts! I paid 13.49 for an assorted dozen and only received 3 that wasn't glazed smh! When I was there we loved our customers and I'm sure they felt the same! This place needs a reset!

docman Kilgore

Absolutely had it with this one. When they opened their doors their was lines out in the street. Today, Closed doors in the morning when you can see 4 and 5 employees inside.YOU MADE IT BY SELLING HOT DONUTS not delivering to the retail stores first to sell cold donuts..... Enough of the drive through as well, I sure don't want frosting all over the inside of my car....Needs new management!

Elizabeth Morales

These donuts don't look like donuts and they were chewy. I'm very disappointed no clue what's going on but I won't be going back.

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