I'm a Instacart employee and the bagger put soft item on the bottom of the cart. I scanned the heavy first and cold items, then the soft. They need to train some of them again.
Rhonda S.
I had a similar experience to another review - difficulty getting riding carts. I went about ten times in a row to get groceries and each time there either wasn't a riding cart or they weren't plugged in to be charging. I called after about ten unsuccessful attempts to get a riding cart to get my groceries and like the other person who left a review, I was talked down to with an attitude that almost said are you too stupid to figure out that if the riding carts aren't out there we're busy and someone else is using them and/or when someone returns the cart it's not our fault if they don't plug it in. Finally, I became desperate and went with my walker even though I'm only supposed to use that for support on short distances and I ended up on my back in extreme pain for days. Now, I go over to the store in Covington, Kentucky because someone told me if they're out of riding carts that their staff will get you seated comfortably while they look for a riding cart and if they are all in use they will keep checking on you until someone is done with theirs and they always keep them plugged in, and that was my experience when I went to the store in Covington. They are so nice to the handicapped in Covington.
Jennifer M.
Apparently employees are under the impression that it's up the customers to keep the electric carts for the disabled charged. Out of the four carts only one was charged and available this morning. When asked about about it I was waved away with an annoyed attitude by the very rude employee. That is unexcusable!
Steve L.
Krogers needs to have more cashier staffed registers available. 3 is almost NEVER ENOUGH! I don't want to work for Krogers for free in the self-checkout lanes! Limited selection choice for most things. The only things keeping me shopping there anymore are the gas points and that Jungle Jim's is too far of a drive for regular shopping. GFS, Findlay Market seem like good options as well.
Megan M.
Always nice to me and yes prices have gone up! And there is a coin star here! A Starbucks at this location!
Ryan OBrien
The checkout time is unacceptable. I’ve decided not to shop at Kroger’s in Delhi anymore. Maybe not any Kroger. I WAS a very loyal customer. Nobody should have to spend 4 hours in line for 5 items. What is going on?
Patrick P.
Constant joke. Worst Kroger in the city. Excuse after excuse here but this is the ONLY Kroger with 2 lanes open during rush hours. Only Kroger with shelves half empty still. It's horrible they have no one around here to compete with.
Google user
Don’t buy the lemon pepper rotisserie chicken at Kroger’s in Delhi it doesn’t have any lemon pepper on it.
Scott N.
Before we moved to California, we lived in Hartwell and shopped at the Hartwell Kroger. Seven years in California and we're back. We now live in Delhi and the Delhi Pike Kroger is within walking distance. I think four Hartwell Kroger stores could fit in this one. I like the size of the store, though it will take a while to become familiar with where everything is. It seems very confusing, but I'll learn. The store is generally packed, but then again it is holiday season. We had prescriptions transferred to the Pharmacy, which is crazy busy. Staff seem very nice.
Moma Precious
Don’t buy the lemon pepper rotisserie chicken at Kroger’s in Delhi it doesn’t have any lemon pepper on it.
Delhi Kroger has stopped putting their flyers in the Doorstore as a trial in Delhi. They want you to call and have it delivered but even though I did that none came. They are trying to make everyone use digital but have no concern for people that do not have smartphones or computers. When a neighbor talked to Delhi’s manager he could have cared less about his customers. He said to just come in and pick one up even though it is inconvenient. Since there are no other shopping options we are out of luck! He said the ads are expensive even though their profits are through the roof and it seems they carry more and more of their products and less of the other brands. You would think they would care more about their customers!
Laura Reese
literally the worst kroger ever I was chased out of the store yesterday I had my kids and groceries in the cart and was also carrying a trash can full of items I bought the cashier put the items in the trash can herself in bags. I paid for everything as I was leaving ( struggling to get out the door and to my car) a man who works for krogers who come to find out was going on his break chased me out of the store stopped me as im dropping things and tripping over things he stop
David C.
Customer service at the Kroger store on Delhi Pike is amazing! My recent morning grocery shopping experience resulted in a huge overcharge on my debit card that I didn't catch until late in the afternoon. The next morning, I went to the customer service desk with my receipt and explained the problem. I expected a hassle and lengthy wait time while the matter was investigated, but as it turned out, I was very wrong. Jim F., quickly identified the error and refunded the overcharge amount to my bank account within a few minutes, hassle-free! Many thanks to Jim and the customer service staff for their excellent job knowledge and professionalism.
Terrance Martin
The staff at the store is very friendly and helpful
Stacey Shannon
Such a great Kroger store! Very clean and organized and the staff was super friendly.
I'm a Instacart employee and the bagger put soft item on the bottom of the cart. I scanned the heavy first and cold items, then the soft. They need to train some of them again.
I had a similar experience to another review - difficulty getting riding carts. I went about ten times in a row to get groceries and each time there either wasn't a riding cart or they weren't plugged in to be charging. I called after about ten unsuccessful attempts to get a riding cart to get my groceries and like the other person who left a review, I was talked down to with an attitude that almost said are you too stupid to figure out that if the riding carts aren't out there we're busy and someone else is using them and/or when someone returns the cart it's not our fault if they don't plug it in. Finally, I became desperate and went with my walker even though I'm only supposed to use that for support on short distances and I ended up on my back in extreme pain for days. Now, I go over to the store in Covington, Kentucky because someone told me if they're out of riding carts that their staff will get you seated comfortably while they look for a riding cart and if they are all in use they will keep checking on you until someone is done with theirs and they always keep them plugged in, and that was my experience when I went to the store in Covington. They are so nice to the handicapped in Covington.
Apparently employees are under the impression that it's up the customers to keep the electric carts for the disabled charged. Out of the four carts only one was charged and available this morning. When asked about about it I was waved away with an annoyed attitude by the very rude employee. That is unexcusable!
Krogers needs to have more cashier staffed registers available. 3 is almost NEVER ENOUGH! I don't want to work for Krogers for free in the self-checkout lanes! Limited selection choice for most things. The only things keeping me shopping there anymore are the gas points and that Jungle Jim's is too far of a drive for regular shopping. GFS, Findlay Market seem like good options as well.
Always nice to me and yes prices have gone up! And there is a coin star here! A Starbucks at this location!
The checkout time is unacceptable. I’ve decided not to shop at Kroger’s in Delhi anymore. Maybe not any Kroger. I WAS a very loyal customer. Nobody should have to spend 4 hours in line for 5 items. What is going on?
Constant joke. Worst Kroger in the city. Excuse after excuse here but this is the ONLY Kroger with 2 lanes open during rush hours. Only Kroger with shelves half empty still. It's horrible they have no one around here to compete with.
Don’t buy the lemon pepper rotisserie chicken at Kroger’s in Delhi it doesn’t have any lemon pepper on it.
Before we moved to California, we lived in Hartwell and shopped at the Hartwell Kroger. Seven years in California and we're back. We now live in Delhi and the Delhi Pike Kroger is within walking distance. I think four Hartwell Kroger stores could fit in this one. I like the size of the store, though it will take a while to become familiar with where everything is. It seems very confusing, but I'll learn. The store is generally packed, but then again it is holiday season. We had prescriptions transferred to the Pharmacy, which is crazy busy. Staff seem very nice.
Don’t buy the lemon pepper rotisserie chicken at Kroger’s in Delhi it doesn’t have any lemon pepper on it.
Restaurantji Recommends
Delhi Kroger has stopped putting their flyers in the Doorstore as a trial in Delhi. They want you to call and have it delivered but even though I did that none came. They are trying to make everyone use digital but have no concern for people that do not have smartphones or computers. When a neighbor talked to Delhi’s manager he could have cared less about his customers. He said to just come in and pick one up even though it is inconvenient. Since there are no other shopping options we are out of luck! He said the ads are expensive even though their profits are through the roof and it seems they carry more and more of their products and less of the other brands. You would think they would care more about their customers!
literally the worst kroger ever I was chased out of the store yesterday I had my kids and groceries in the cart and was also carrying a trash can full of items I bought the cashier put the items in the trash can herself in bags. I paid for everything as I was leaving ( struggling to get out the door and to my car) a man who works for krogers who come to find out was going on his break chased me out of the store stopped me as im dropping things and tripping over things he stop
Customer service at the Kroger store on Delhi Pike is amazing! My recent morning grocery shopping experience resulted in a huge overcharge on my debit card that I didn't catch until late in the afternoon. The next morning, I went to the customer service desk with my receipt and explained the problem. I expected a hassle and lengthy wait time while the matter was investigated, but as it turned out, I was very wrong. Jim F., quickly identified the error and refunded the overcharge amount to my bank account within a few minutes, hassle-free! Many thanks to Jim and the customer service staff for their excellent job knowledge and professionalism.
The staff at the store is very friendly and helpful
Such a great Kroger store! Very clean and organized and the staff was super friendly.