Problems with call center ordering didn't apply my payment then after asking for it twice. Had to pay 2cnd time at pick up when in a hurry. This never happened
Food: 3
Service: 4
Recommended dishes: Chicken Bacon Ranch
John a. Trasser
I get pickup order, live 5 minutes away.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza, Ravioli
Gamer Fun
I WASTED MY MONEY SO YOU DON’T HAVE TO!! While in Cincinnati I am always excited to try some local flavors. Chilies, soups, and hot drinks always makes for a nice splash in the winter snow, so I landed on Mariemont’s LaRosa’s Pizza Baked Onion Soup. Rave reviews for the Hyde Park Location, but friends and company where near and ordering the downtown Mariemont area…. Nevertheless , I highly recommend the area around this place. (Sidebar: Movie theater, Starbucks, pet and human grooming, art galleries and so much more!! This restaurant is out of place! The people inside are nice, it’s the food. Apparently the original family changed and sold the recipes or something don’t quote me on that; it’s just local chatter.)The Baked Onion Soup at this location is a 2/10. It’s more like an onion gravy with a soggy slice of bread and a melted, not baked glob of cheese. The pack of crackers where old and stale. I had no choice other than properly dispose of this item. Luckily, there is a Panera Bread close in proximity. The lovely team there blessed me with an eatable bowl of amazing French Onion Soup; like your Grams use to make, with so much joy and comfort in each bite. Save you money an go straight to Panera or make the trip to Hyde Park.
Atmosphere: 4
Food: 1
Service: 3
Cal Webb
This Larosas is absolutely fantastic. They are so well run, super friendly, food has always been great and the service is perfect.I've ordered about 4x in the last 6 months or so. It's right near my house so I always get take-out. The guy working the front desk is awesome, always reads back your order and makes sure they got it all correct. One time my food took awhile, because they messed up cooking it. The manager came out apologized and offered me a discount, immediately taking care of any potential issue. Couldn't recommend this location enough, I don't think I've seen a pizza place or fast food place run better in my entire life!
Atmosphere: 5
Food: 5
Service: 5
Karen Howard
I got the pepperoni rondos and it had maybe 5 pieces of pepperoni in them very disappointing paid almost 8.00 for something that usually fills me up. The larosa's from hell.
Food: 2
Deangelo Davis
Great service !!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pizza
First Last
So, you guys think you want to start sending out paychecks to employees or are we just going to try skipping out on that?Apparently, calling HR about the issue doesn’t do much but I bet the Department of Labor does.
James
We had ordered a calzone a while back. It had the wrong toppings. They sent out a replacement. Unfortunately, the dough on the replacement was raw. They gave me a credit, which I used tonight. Upon taking a bite of the calzone, my roommate discovered that, once again, the dough was raw! It was so raw that it stretched like melted cheese after taking a bite. Unfortunately, it was raw dough instead of melted cheese. My roommate was so frustrated after three bad calzones, she didn't even want to call the store. After this experience, we're done ordering from here.
Atmosphere: 2
Food: 1
Service: 3
Ben Reynolds
I was not happy with the breadstix a week ago. I went back for a pizza. And that's how you do it. It was perfect. Now im coming back. Steff Smith is a damn ruler too in that co.and never was it wrong when he worked. I'll be back. For sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Eric Hutchinson
My mother and I were looking for a quick meal and headed to this Larosas. Unfortunately for us, we didn't realize this was a carry-out only restaurant. However, there were two small tables outside and the manager, John was extremely helpful in making our experience just as good, if not better than if we were at a full-service place. He turned our minor disappointment into a spectacular meal out. We will definitely be coming back, if for no other reason than to just say hi to John, who provided amazing service that is simply hard to find these days.
Enjoyed another great LaRosa’s chicken bacon ranch pizza and Jo Jo’s BLT salad. Ready as soon as we got there to pick it up.
Rick R
Thought would try this location again after last tasteless food order. Suggest using another location.Very inconsistent food preparation, waste of time and money!
Michael Payne Jr
Order was hot, on time, accurate: pizza bowl, two salads, and onion soup. Ordered through app on weekday around 4pm.
Joe Edmondson
We were at the Mariemont Ohio and we had the worst food we ever had at Larosa's. Tasted like no sauce on chicken bacon ranch pizza. May as well have just ordered takeout, everything was in to go boxes. Manager was not very friendly. Worst store we've ever been in.
Atmosphere: 1
Food: 2
Service: 1
GRETCHEN S CAROTHERS
Unsafe/non functioning high chairs. Red flag. I’m surprised this was my experience! I notified staff, hopeful they’ve requested replacement for these items.
Problems with call center ordering didn't apply my payment then after asking for it twice. Had to pay 2cnd time at pick up when in a hurry. This never happened
Food: 3
Service: 4
Recommended dishes: Chicken Bacon Ranch
I get pickup order, live 5 minutes away.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza, Ravioli
I WASTED MY MONEY SO YOU DON’T HAVE TO!! While in Cincinnati I am always excited to try some local flavors. Chilies, soups, and hot drinks always makes for a nice splash in the winter snow, so I landed on Mariemont’s LaRosa’s Pizza Baked Onion Soup. Rave reviews for the Hyde Park Location, but friends and company where near and ordering the downtown Mariemont area…. Nevertheless , I highly recommend the area around this place. (Sidebar: Movie theater, Starbucks, pet and human grooming, art galleries and so much more!! This restaurant is out of place! The people inside are nice, it’s the food. Apparently the original family changed and sold the recipes or something don’t quote me on that; it’s just local chatter.)The Baked Onion Soup at this location is a 2/10. It’s more like an onion gravy with a soggy slice of bread and a melted, not baked glob of cheese. The pack of crackers where old and stale. I had no choice other than properly dispose of this item. Luckily, there is a Panera Bread close in proximity. The lovely team there blessed me with an eatable bowl of amazing French Onion Soup; like your Grams use to make, with so much joy and comfort in each bite. Save you money an go straight to Panera or make the trip to Hyde Park.
Atmosphere: 4
Food: 1
Service: 3
This Larosas is absolutely fantastic. They are so well run, super friendly, food has always been great and the service is perfect.I've ordered about 4x in the last 6 months or so. It's right near my house so I always get take-out. The guy working the front desk is awesome, always reads back your order and makes sure they got it all correct. One time my food took awhile, because they messed up cooking it. The manager came out apologized and offered me a discount, immediately taking care of any potential issue. Couldn't recommend this location enough, I don't think I've seen a pizza place or fast food place run better in my entire life!
Atmosphere: 5
Food: 5
Service: 5
I got the pepperoni rondos and it had maybe 5 pieces of pepperoni in them very disappointing paid almost 8.00 for something that usually fills me up. The larosa's from hell.
Food: 2
Great service !!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pizza
So, you guys think you want to start sending out paychecks to employees or are we just going to try skipping out on that?Apparently, calling HR about the issue doesn’t do much but I bet the Department of Labor does.
We had ordered a calzone a while back. It had the wrong toppings. They sent out a replacement. Unfortunately, the dough on the replacement was raw. They gave me a credit, which I used tonight. Upon taking a bite of the calzone, my roommate discovered that, once again, the dough was raw! It was so raw that it stretched like melted cheese after taking a bite. Unfortunately, it was raw dough instead of melted cheese. My roommate was so frustrated after three bad calzones, she didn't even want to call the store. After this experience, we're done ordering from here.
Atmosphere: 2
Food: 1
Service: 3
I was not happy with the breadstix a week ago. I went back for a pizza. And that's how you do it. It was perfect. Now im coming back. Steff Smith is a damn ruler too in that co.and never was it wrong when he worked. I'll be back. For sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
My mother and I were looking for a quick meal and headed to this Larosas. Unfortunately for us, we didn't realize this was a carry-out only restaurant. However, there were two small tables outside and the manager, John was extremely helpful in making our experience just as good, if not better than if we were at a full-service place. He turned our minor disappointment into a spectacular meal out. We will definitely be coming back, if for no other reason than to just say hi to John, who provided amazing service that is simply hard to find these days.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Enjoyed another great LaRosa’s chicken bacon ranch pizza and Jo Jo’s BLT salad. Ready as soon as we got there to pick it up.
Thought would try this location again after last tasteless food order. Suggest using another location.Very inconsistent food preparation, waste of time and money!
Order was hot, on time, accurate: pizza bowl, two salads, and onion soup. Ordered through app on weekday around 4pm.
We were at the Mariemont Ohio and we had the worst food we ever had at Larosa's. Tasted like no sauce on chicken bacon ranch pizza. May as well have just ordered takeout, everything was in to go boxes. Manager was not very friendly. Worst store we've ever been in.
Atmosphere: 1
Food: 2
Service: 1
Unsafe/non functioning high chairs. Red flag. I’m surprised this was my experience! I notified staff, hopeful they’ve requested replacement for these items.