“Was my first time ordering from Marco’s pizza. Placed a pick up order via the phone for in store pick up. Lady who took my order was very knowledgeable friend patient and helpful in taking my order. Pick up was fast friendly and easy. The food was“
“Pizza, subs, hoagies, cheesy bread, calzones etc are all good but not “great”. Service is always very good whether ordering delivery or pick-up. Staff is always friendly and courteous, food is ready or delivered consistently on time you are told on the phone or on the app. Drivers are friendly and will call you if they need help getting into your building or meeting you outside.. (some other places or delivery services will just leave it outside your building or bang on your door w/o care of waking or bothering neighbors). Food is always fresh and made correctly without missing items or ingredients. Website isn’t overly difficult to use despite looking 20 years outdated.. and signing up as a member will net you special coupons and deals as well as rewards points, which typically earns you a $10 voucher after spending $100.. whether you spend $100 on 1 order or 10 orders over 12 months. For me, I still get the points for orders on my online account even when I order over the phone(I assume tied to phone #). The food and service are much better than similarly priced pizza like dominoes, lil c’s, papa johns(some locations are very good). Unless I’m looking to splurge on more expensive, higher quality/more unique pizza like Dewey’s, Ramundo’s, St Francis Apizza, etc I’m always choosing this Marco’s. I also deliver doordash and they always have the orders ready for me, treat me in a courteously and friendly manner, and being a satisfied customer gives me confidence that the doordash customers will be satisfied as wellParking: Easy to park, also offer curbside pick up which is similar to a drive-through for those who prefer that. Getting in and out of the parking lot is usually pretty easy depending on time of day. Only gripe is the sinking drain grate running across the markbreit entrance/exit.. def go slow over it to avoid spilling drinks, damaging tires, suspension wear, axle and ball joint wear etc“
“I ordered a pizza tonight 12/21/23 around 7:00PM and called up to let them know I was sick and preferred contactless delivery so I wouldn’t get the driver sick. And the guy who answered the phone was the nicest, most friendly employee I’ve interacted with in a long time. He told me he would be delivering it. He waited a distance from my door to make sure I got it before telling me to have a good night. Seriously in this day and age dealing with an employee who doesn’t make you feel like a burden is RARE! This guy was awesome and deserves a raise. I wish I would have got his name.“