McDonald's

Name: McDonald's
Address: 8339 Colerain Ave, Cincinnati, Ohio, 45239, US
Telephone: (513) 848-0623
Price range: $
Rating: 1.9

$ • Fast Food, Burgers, Coffee Shops

Hours:
8339 Colerain Ave, Cincinnati
(513) 848-0623

Menu Order Online

About McDonald's

This McDonald's restaurant is known for its efficient drive-thru service, although some customers have noted that the employees could improve their customer service skills, especially in the afternoon. The food is always fresh and hot, and the restaurant is clean and tidy. However, there have been instances where the restaurant is closed or only available for delivery orders, which can be inconvenient for some. Despite some slow service, mainly due to complicated drive-thru orders, the overall experience at this McDonald's is positive. Customers suggest that the drive-thru should be limited to quick orders to improve efficiency.

The restaurant has a positive atmosphere, and the food is great, with all items being hot and fresh out of the fryer. The parking lot could use some attention, and the wheelchair accessibility could be improved. Some customers have experienced old, reheated fries and watery sweet tea, which can be disappointing. The drive-thru attendants sometimes take several minutes to take orders, often appearing understaffed, but employees at the second window have been reported to be friendly and helpful, brightening customers' days. The staff’s positive attitude can make a difference, especially for those with special needs, as one customer noted their daughter with autism enjoyed the experience thanks to helpful and friendly staff. Overall, this McDonald's offers a generally good experience, with room for improvement in service speed and cleanliness.