An episode of IASIP reminded of this place that I went to with my daughter a few years ago. I tried just ordering a tea, hot w no sugar. Nope, can only get sickenly sweet kiddie drinks
Cristy Knudsen
I hate to leave bad reviews, matter of fact this is probably the only one I've ever made in my life. We love the boba here but we will not be returning to the beechmont location. Two times now the staff has made rude comments. First, I brought my daughter and her friend (age 7) on our first visit, they were looking at the toppings when one of the workers yelled at them to MOVE! X2!! Because a customer was behind them, they didn't even give me a chance to intervene, no asking nicely, just straight yelled at my girls. They are children but people, so distasteful and completely caught me off guard. I decided maybe she was just having a bad day, we've been several times since with no issues. Today, we stopped in again with my 7 year old and 2 year old. My youngest was playing with one of the stuffies they keep by the front entrance after we had already paid and were waiting on our drinks. My order was called and the same worker from the first visit asked me if I will be paying for the stuffy. I said no, why? Can she not play with it? She said she can but I wanted to know if you were buying it. I finally went to the manager and she proceeded to tell me she had told her to say something to me and that people have been stealing them!? What in the world is going on here? Is this how we treat our customers? PUT THE STUFFIES UP IF YOU DON'T WANT THEM TOUCHED!! Instead you decided it to be best to offend your customers? I'm flabbergasted. Needless to say, I will not be returning.
Payton
very good they let me stay for like an hour and we’re super kind my boba was very good i come a lot and i love how u can get a large for only 85 cent more
Amatullah Blain
Amazing boba every time I go....love this place
Lindsey Beals
They did our order wrong and continued to argue that, “I didn’t order that,” when in fact, I did. And my receipt shows it. We used to come here every week as a treat for our kids. The two young girls working in there tonight were disrespectful, rude, and we will not be back. They slammed the refrigerator doors over and over at me. I’ve never had this kind of experience anywhere! We are loyal customers turned into avoid at all costs! There’s boba elsewhere!
Yomarie Perez
I was also there while Mike Melvin and his wife were there and I would like to say the young gentleman’s customer service was amazing! He is a great employee! I go often and he always seems to go above and beyond for his customers! Mike and his wife seem like some complainers and wanted this young gentleman to treat them like royalty. 10/10 service and 10/10 employees! Will definitely come back again!
Candice Bomkamp
Stopped by this evening for a treat with my family and we LOVED it! Fun staff, fun menu, and delicious drinks!! 10/10!!!!
Spencer Kirby
This place is amazing. The guy in the green hat makes the best rolled ice cream Iv personally ever eaten. Honestly have no idea what Mike Melvin is talking about. My experience the young man is very attentive and helpful.
Mike Melvin
I had the rolled up ice cream, it was really good and fun to eat. The girl that worked there was really nice. My wife didn't like her custard pudding drink. The guy could have steered us better, had he been awake.
Eda
This is the second worst milk tea shop in the US I've tried and I just wish they revisit their business vision or dedicate their trade on sweetened drinks. Just leave milk tea out of it. I was expecting the Taiwanese style boba milk tea with fragrant strong aroma of tea. Their milk tea drinks are bland, thin, diluted, lacks the aromatic tea flavor and just plain unauthentic. I would never waste my money here again.
We love milk jar! They have a wide variety of teas. The rolled ice cream is always fun!
Scarlett Rose Alaniz-Quintana
The place is super cozy, and the service was amazing—everyone was so friendly. The tea tasted incredible, and there are so many options to choose from, which made it even better. Definitely worth stopping by if you’re in the area!
Sidney
Employee working was friendly and attentive. Got the jasmine green milk tea half sugar and it’s still pretty sweet, so beware to anyone who doesn’t like super sweet drinks. If I go to chain again I will definitely be getting quarter sugar. As an aside, regular tapioca pearls don’t come with the drink and must be bought as an add-on. Maybe that’s how Milk Jar does it but seems atypical compared to other bubble tea chains I’ve been to.
Atmosphere: 4
Food: 4
Service: 5
Madison Rodriguez
My drink was DELICIOUS (Thai tea with boba) and the employees were so incredibly sweet to me because it was my birthday (they saw my ‘birthday girl’ headband). They made me so happy and made the entire experience so great, I’ll definitely be back!! I wish I had asked for their names to shout out specifically, but if any sort of manager is reading this, the two girls who were working on July 29 at 5:15pm need raises or something, they’re amazing!!
Atmosphere: 5
Food: 5
Service: 5
Leah Standley
The staff are so kind, Jax took the time to explain the large menu and the bathroom is spotless! Not to mention the food, I got the matcha and it was incredible!!!
An episode of IASIP reminded of this place that I went to with my daughter a few years ago. I tried just ordering a tea, hot w no sugar. Nope, can only get sickenly sweet kiddie drinks
I hate to leave bad reviews, matter of fact this is probably the only one I've ever made in my life. We love the boba here but we will not be returning to the beechmont location. Two times now the staff has made rude comments. First, I brought my daughter and her friend (age 7) on our first visit, they were looking at the toppings when one of the workers yelled at them to MOVE! X2!! Because a customer was behind them, they didn't even give me a chance to intervene, no asking nicely, just straight yelled at my girls. They are children but people, so distasteful and completely caught me off guard. I decided maybe she was just having a bad day, we've been several times since with no issues. Today, we stopped in again with my 7 year old and 2 year old. My youngest was playing with one of the stuffies they keep by the front entrance after we had already paid and were waiting on our drinks. My order was called and the same worker from the first visit asked me if I will be paying for the stuffy. I said no, why? Can she not play with it? She said she can but I wanted to know if you were buying it. I finally went to the manager and she proceeded to tell me she had told her to say something to me and that people have been stealing them!? What in the world is going on here? Is this how we treat our customers? PUT THE STUFFIES UP IF YOU DON'T WANT THEM TOUCHED!! Instead you decided it to be best to offend your customers? I'm flabbergasted. Needless to say, I will not be returning.
very good they let me stay for like an hour and we’re super kind my boba was very good i come a lot and i love how u can get a large for only 85 cent more
Amazing boba every time I go....love this place
They did our order wrong and continued to argue that, “I didn’t order that,” when in fact, I did. And my receipt shows it. We used to come here every week as a treat for our kids. The two young girls working in there tonight were disrespectful, rude, and we will not be back. They slammed the refrigerator doors over and over at me. I’ve never had this kind of experience anywhere! We are loyal customers turned into avoid at all costs! There’s boba elsewhere!
I was also there while Mike Melvin and his wife were there and I would like to say the young gentleman’s customer service was amazing! He is a great employee! I go often and he always seems to go above and beyond for his customers! Mike and his wife seem like some complainers and wanted this young gentleman to treat them like royalty. 10/10 service and 10/10 employees! Will definitely come back again!
Stopped by this evening for a treat with my family and we LOVED it! Fun staff, fun menu, and delicious drinks!! 10/10!!!!
This place is amazing. The guy in the green hat makes the best rolled ice cream Iv personally ever eaten. Honestly have no idea what Mike Melvin is talking about. My experience the young man is very attentive and helpful.
I had the rolled up ice cream, it was really good and fun to eat. The girl that worked there was really nice. My wife didn't like her custard pudding drink. The guy could have steered us better, had he been awake.
This is the second worst milk tea shop in the US I've tried and I just wish they revisit their business vision or dedicate their trade on sweetened drinks. Just leave milk tea out of it. I was expecting the Taiwanese style boba milk tea with fragrant strong aroma of tea. Their milk tea drinks are bland, thin, diluted, lacks the aromatic tea flavor and just plain unauthentic. I would never waste my money here again.
Restaurantji Recommends
We love milk jar! They have a wide variety of teas. The rolled ice cream is always fun!
The place is super cozy, and the service was amazing—everyone was so friendly. The tea tasted incredible, and there are so many options to choose from, which made it even better. Definitely worth stopping by if you’re in the area!
Employee working was friendly and attentive. Got the jasmine green milk tea half sugar and it’s still pretty sweet, so beware to anyone who doesn’t like super sweet drinks. If I go to chain again I will definitely be getting quarter sugar.
As an aside, regular tapioca pearls don’t come with the drink and must be bought as an add-on. Maybe that’s how Milk Jar does it but seems atypical compared to other bubble tea chains I’ve been to.
Atmosphere: 4
Food: 4
Service: 5
My drink was DELICIOUS (Thai tea with boba) and the employees were so incredibly sweet to me because it was my birthday (they saw my ‘birthday girl’ headband). They made me so happy and made the entire experience so great, I’ll definitely be back!! I wish I had asked for their names to shout out specifically, but if any sort of manager is reading this, the two girls who were working on July 29 at 5:15pm need raises or something, they’re amazing!!
Atmosphere: 5
Food: 5
Service: 5
The staff are so kind, Jax took the time to explain the large menu and the bathroom is spotless! Not to mention the food, I got the matcha and it was incredible!!!
Atmosphere: 5
Food: 5
Service: 5
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