Potbelly

7800 Montgomery Rd, Cincinnati
(513) 793-4520

Recent Reviews

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Mohamad El Hussein

Malachi did great job, I got a very delicious sub.
Thanks 😊

Atmosphere: 5

Food: 5

Service: 5

Zack Long

Stopped serving milkshakes an hour before closing. Looked like they had already cleaned up.

Service: 2

A.E. WSpoon

Meatball Subs use to be sooo bland and pricey.

Atmosphere: 4

Food: 2

Service: 4

Ed P

Potbelly generally has the best subs, and this location is above average. The line was short at 1:00 on a recent Sunday afternoon, and we had our food within about five minutes of entering the restaurant. The service was fast and friendly. All three subs we ordered were made exactly as requested. The rolls and veggies were fresh and tasty. Also, the chicken salad sub was filled generously, which is not always the case, on visits to some locations. Overall, a solid choice.

Atmosphere: 4

Food: 5

Service: 5

KJR

Great food and extremely helpful nice people. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

KJRG

Great food and extremely helpful nice people. Highly recommend.

Sadie Loveland

So freaking good. My favorite sub place. I love that they don’t skimp on the toppings and condiments. I’ll get a lot of hate for this but I love a soggy sandwich . If you don’t want a soggy sandwich don’t ask for too many condiments

Atmosphere: 4

Food: 5

Service: 4

Brian medlock

Excellent service, great sandwiches, great price. Chili might be best i have had.

megan pendleton

So we went to potbelly and I ordered a milkshake to go and the lady didn't make it right so my boyfriend went back up there and told her and she throw it away and started slamming things and then started talking like who mixs flavors like that anyways only weirdos do

Christopher Corley

Great points program with the app. Free sandwich when u sign up.

Rebecca S Lawson

Stopped in for the first time in probably 15 years- thought I’d give it a shot . After looking at the very-difficult-to-navigate allergen menu online , I asked a question to double check the sandwich didn’t contain my allergen . It did ! The online allergen menu is NOT reliable - be very cautious if you have a severe allergy like mine. Asked if someone could help me locate a sandwich without my allergen - was ignored ! Asked if the bread had my allergen - was ignored at first, then one employee checked and told me (without making eye contact and barely audible ) the ā€œmulti grain has eggā€ (didn’t bother to check the other options or make a recommendation ). Other employer recommended I eat a salad …no thank you , came to a sandwich restaurant for a sandwich . Super disappointed to see the lack of customer service and concern for allergens is still a thing in 2024- so many people need to know what is in their food!

Cathy InAustin

Stopped in here for a drink and chips. There was 1 couple eating outside and 1 single person inside ordering a sandwich. There were 3 employees behind the counter. One of them asked me what I wanted to order, I said just a drink and chips. They would not check me out until the one employee finished making the sandwich and checking her out. The other employees were standing behind the counter doing absolutely nothing. Wow! That's the worst service I have ever seen. I understand why there are no customers here. And this is at 5:30 pm.

Atmosphere: 1

Service: 1

Cheryl Morris

I've never had bad food or service at this PotBelly. The staff is always so nice, professional and fast. They really work hard to get your order correct. Highly recommend this place to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oatmeal Chocolate Chip Cookie

Joe Anderson

Take out service using the app was great. Sandwiches as always were tasty

Food: 5

Service: 5

Lavonne Wingham

I loved everything about it. The food choices were great. The size and the price were great. The serve was good as well. Great atmosphere to eat in as well.I would definitely recommend this joint to anyone, looking for a great meal. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wreck on Wheat, Italian, Oatmeal Chocolate Chip Cookie

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