Potbelly
7800 Montgomery Rd, Cincinnati
(513) 793-4520
Recent Reviews
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Great food and extremely helpful nice people. Highly recommend.
So freaking good. My favorite sub place. I love that they don’t skimp on the toppings and condiments. I’ll get a lot of hate for this but I love a soggy sandwich . If you don’t want a soggy sandwich don’t ask for too many condiments
Excellent service, great sandwiches, great price. Chili might be best i have had.
So we went to potbelly and I ordered a milkshake to go and the lady didn't make it right so my boyfriend went back up there and told her and she throw it away and started slamming things and then started talking like who mixs flavors like that anyways only weirdos do
Great points program with the app. Free sandwich when u sign up.
Stopped in for the first time in probably 15 years- thought I’d give it a shot . After looking at the very-difficult-to-navigate allergen menu online , I asked a question to double check the sandwich didn’t contain my allergen . It did ! The online allergen menu is NOT reliable - be very cautious if you have a severe allergy like mine. Asked if someone could help me locate a sandwich without my allergen - was ignored ! Asked if the bread had my allergen - was ignored at first, then one employee checked and told me (without making eye contact and barely audible ) the “multi grain has egg” (didn’t bother to check the other options or make a recommendation ). Other employer recommended I eat a salad …no thank you , came to a sandwich restaurant for a sandwich . Super disappointed to see the lack of customer service and concern for allergens is still a thing in 2024- so many people need to know what is in their food!
Stopped in here for a drink and chips. There was 1 couple eating outside and 1 single person inside ordering a sandwich. There were 3 employees behind the counter. One of them asked me what I wanted to order, I said just a drink and chips. They would not check me out until the one employee finished making the sandwich and checking her out. The other employees were standing behind the counter doing absolutely nothing. Wow! That's the worst service I have ever seen. I understand why there are no customers here. And this is at 5:30 pm.
Atmosphere: 1
Service: 1
I've never had bad food or service at this PotBelly. The staff is always so nice, professional and fast. They really work hard to get your order correct. Highly recommend this place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Chocolate Chip Cookie
Take out service using the app was great. Sandwiches as always were tasty
Food: 5
Service: 5
I loved everything about it. The food choices were great. The size and the price were great. The serve was good as well. Great atmosphere to eat in as well.I would definitely recommend this joint to anyone, looking for a great meal. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wreck on Wheat, Italian, Oatmeal Chocolate Chip Cookie
Restaurantji Recommends
I enjoyed it and will be a return costumer.Potbelly's now that's good eatin!
Atmosphere: 4
Food: 4
Service: 4
Always a great time earing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wreck on Wheat Sandwich
I am so grateful to Jabbar Salaah and his team for accommodating such a large catering order so quickly. A few weeks ago a caterer called and cancelled our order with less than an hour until it was due. I called and Mr. Salaah answered. He listened to my short diatribe about the issue I was facing and quickly got to work making an order for 30+ people. I can't thank you guys enough for saving the conference! Thank you Mr. Salaah!!
Atmosphere: 5
Food: 5
Service: 5
I had an issue with an order (Doordash’s fault) it was corrected swiftly and the GM was very kind. Also the food is great!
Atmosphere: 5
Food: 5
Service: 5
My order didn't go through on Google maps so when I got there my food wasn't ready but I did get charged so they were very nice and made my order even though it didn't show in their system. 10/10 love potbelly and definitely will come back, I just won't use Google maps to order anymore.
Parking: Kinda packed but not too bad. It's not too far to walk.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blta
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