Starbucks

University Cincinnati Medical CE Ctr, 234 Goodman Dr, Cincinnati
(513) 558-4304

Recent Reviews

Google user

My review update. Team works well ❤, and i enjoy my coffee! Check the video how to find this hidden Starbucks! The worst cashier at Starbucks who may spoil your coffee joy or a day!)) I've had some unpleasant experiences with a particular cashier with glasses at this Starbucks location every time, and unfortunately, my latest encounter was the worst. When I requested an 'espresso ice shake with soy milk,' she responded with a contemptuous look and asked with an eye roll, 'What's that?' I tried to explain that it was a drink with a similar name, but her unhelpful attitude made me feel uncomfortable. Luckily, another barista intervened and clarified that what I wanted was an 'ice shaken espresso.' To make matters worse, the cashier then began gossiping about me in front of me while I was still standing at the counter. It was unprofessional and made me feel unwelcome. Another issue I face with this particular staff member was her impatience when I ask her to repeat or clarify something, even though I understand that accents can be challenging to understand. Additionally, I found it ironic that she was critical of my Asian accent when her own African-American accent was not always easy to comprehend. Overall, I was disappointed with the poor customer service and rude behavior displayed by this staff member. I hope that Starbucks can provide better training and ensure that all customers are treated with respect and kindness, regardless of their accent or background. This particular staff member may spoil your coffee experience, so beware

I W (Asian snob)

The worst cashier at Starbucks who may spoil your coffee joy or a day!)) I've had some unpleasant experiences with a particular cashier with glasses at this Starbucks location every time, and unfortunately, my latest encounter was the worst. When I requested an 'espresso ice shake with soy milk,' she responded with a contemptuous look and asked with an eye roll, 'What's that?' I tried to explain that it was a drink with a similar name, but her unhelpful attitude made me feel uncomfortable. Luckily, another barista intervened and clarified that what I wanted was an 'ice shaken espresso.' To make matters worse, the cashier then began gossiping about me in front of me while I was still standing at the counter. It was unprofessional and made me feel unwelcome. Another issue I face with this particular staff member was her impatience when I ask her to repeat or clarify something, even though I understand that accents can be challenging to understand. Additionally, I found it ironic that she was critical of my Asian accent when her own African-American accent was not always easy to comprehend. Overall, I was disappointed with the poor customer service and rude behavior displayed by this staff member. I hope that Starbucks can provide better training and ensure that all customers are treated with respect and kindness, regardless of their accent or background. This particular staff member may spoil your coffee experience, so beware

Atmosphere: 5

Food: 5

Service: 5

Jacob Miller

SO glad they have mobile order now! Makes it convenient when I'm in the mood for a coffee, but don't have a ton of time to wait in line (because, work and whatnot).

Sabrina Crowe

The turfway target location is the best Cindy deb Megan and Brice are the best always fast friendly service

Atmosphere: 5

Food: 5

Service: 5

Mahaya AlKaabi

Staff so friendly and fast

Carolyn E.

I frequent this Starbucks to the point that they know my order by heart; venti iced vanilla latte. There are two women who have worked at this location longer than I've worked with this institution, and I think they're wonderful. The rest of the crew has had some turnover over the years, likely because they hire a lot of student workers. In general, service is very friendly. There is definitely a golden window of time on the mornings to go for the best/fastest service, though depending on the day depends on when that window opens. Being that it's located in a medical center, I wouldn't recommend seeking it out, but when in Rome, it's a great spot!

Michael Jason Howell

Very affordable products, you get more for your dollar, during these critical times HARD to deal with economy.

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David Laib

Great just wish they had longer hours ?

Carman Lake

Great service!

Melissa

If there was a Starbucks here once, it is not there any longer. The Kingsgate serves Starbucks brand coffee with their food, but no coffee house, no coffee baristas, just an overpriced hotel restaurant and a hotel bar.

Schasti Leonard

Could be faster

A

Nice service!

Aaron Kibler

Nice service!

Aaron

Nice service!

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