I have tried calling your number and it’s disconnected. Your person at drive through gave me wrong coffee- I ordered a Venti Peppermint white mocha- $6.75.) at drive thru window when she handed me my coffee I said I ordered venti- she said oh I rang up grande- I said but you said $6.75, she said yes I rang it up right, I said venti is 6.75 which is what I paid, she said I rang it up as grande, price is right. Well this is not my coffee! This says Oatmilk and cinnamon ☹️
Service: 1
Michelle Z
Hateful employees wouldn’t make hot chocolate as it was too close to closing. Really? The door was unlocked. You should still be serving customers
Atmosphere: 1
Food: 1
Service: 1
Ray Mansell
I go to Starbucks for their coffee and food, and they offer some of the best fast food options around. The staff is always great, too. HOWEVER, in the decades I've been visiting - one thing is consistently POOR. The fact that their cups and lids for hot coffee and tea ALWAYS drip liquid on everything. I'm sure if you are own a floor or carpet cleaning business, it's not a problem. Not the case for me, and as hard as I try, it's inevitable that some will drip on me. Having Starbucks fallout on my clothes is, unfortunately, something I have come to accept. Today I wore some brand new shoes. They were only on for about 30 minutes before I became a victim of a leaking coffee cup. It makes me mad because I pay more for drinks and food from Starbucks, but some of the cheapest of cheap fast food places don't have this same problem. In fact, I can't think of ANY other place that has this problem. I have purchased plastic reusable cups from Starbucks, and they don't have this problem, but I cannot bring them every visit. It's just so disappointing I even have to write this kind of review for a place I think is better than most others. Not holding my breath, but I hope someone at Starbucks corporate does something about this some day. Do better, Starbucks!
Update 11/13/2024 The owner responded - which I sincerely appreciate - with a link to the corporate Contact Us page. I have submitted the text from my review there and received a tracking # from them. Not expecting much, as this is a well-known issue with their cups that has been around for a long time. Just do a web search for "starbucks cups leaking around lid" and you'll see lots of others comments about it. All that aside - just know this is not an issue with any single Starbucks, it is all of them.
Atmosphere: 5
Food: 5
Service: 5
Jess
I came here for a remake from a different store like last month, the remake was one of the best white mochas I’ve ever had in my life. Hence me thinking to leave a review now. It was an afternoon & made by a blonde lady. I haven’t had one as good since. 5/5 to this Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Jennie Padgett
Drink order was completely wrong
Food: 1
Service: 1
D C
The Starbucks location that caused me to never go to a Starbucks again. Horrible customer service.
Service: 1
Marisela Amaya
I had to wait 15 minutes for a decaf cappuccino. The worst experience ever at a Starbucks.
Service: 1
Brad McFaddin
One of the worst stores in the area, they always forget food orders and are super slow. The nearby ones are so much better, idk why.
Jenah Jones
I’ve never had an issue with this location, I used to live down the road, now I'm about 15 minutes away. I still come to this location when I can, honestly it’s better than the one closer to me.Today was a bonus on my end, they had the most gorgeous man working the window. Needless to say, he made my day a little bit better. My cousin said I should go back & talk with him but I know he is way too cute to not have a girlfriend. If he sees this, well, no shame here.
Atmosphere: 5
Food: 5
Service: 5
Joanna Williams
this is the longest i have ever waited in a drive through & i am still here
I have tried calling your number and it’s disconnected. Your person at drive through gave me wrong coffee- I ordered a Venti Peppermint white mocha- $6.75.) at drive thru window when she handed me my coffee I said I ordered venti- she said oh I rang up grande- I said but you said $6.75, she said yes I rang it up right, I said venti is 6.75 which is what I paid, she said I rang it up as grande, price is right. Well this is not my coffee! This says Oatmilk and cinnamon ☹️
Service: 1
Hateful employees wouldn’t make hot chocolate as it was too close to closing. Really? The door was unlocked. You should still be serving customers
Atmosphere: 1
Food: 1
Service: 1
I go to Starbucks for their coffee and food, and they offer some of the best fast food options around. The staff is always great, too. HOWEVER, in the decades I've been visiting - one thing is consistently POOR. The fact that their cups and lids for hot coffee and tea ALWAYS drip liquid on everything. I'm sure if you are own a floor or carpet cleaning business, it's not a problem. Not the case for me, and as hard as I try, it's inevitable that some will drip on me. Having Starbucks fallout on my clothes is, unfortunately, something I have come to accept. Today I wore some brand new shoes. They were only on for about 30 minutes before I became a victim of a leaking coffee cup. It makes me mad because I pay more for drinks and food from Starbucks, but some of the cheapest of cheap fast food places don't have this same problem. In fact, I can't think of ANY other place that has this problem. I have purchased plastic reusable cups from Starbucks, and they don't have this problem, but I cannot bring them every visit. It's just so disappointing I even have to write this kind of review for a place I think is better than most others. Not holding my breath, but I hope someone at Starbucks corporate does something about this some day. Do better, Starbucks!
Update 11/13/2024
The owner responded - which I sincerely appreciate - with a link to the corporate Contact Us page. I have submitted the text from my review there and received a tracking # from them. Not expecting much, as this is a well-known issue with their cups that has been around for a long time. Just do a web search for "starbucks cups leaking around lid" and you'll see lots of others comments about it. All that aside - just know this is not an issue with any single Starbucks, it is all of them.
Atmosphere: 5
Food: 5
Service: 5
I came here for a remake from a different store like last month, the remake was one of the best white mochas I’ve ever had in my life. Hence me thinking to leave a review now. It was an afternoon & made by a blonde lady. I haven’t had one as good since. 5/5 to this Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Drink order was completely wrong
Food: 1
Service: 1
The Starbucks location that caused me to never go to a Starbucks again. Horrible customer service.
Service: 1
I had to wait 15 minutes for a decaf cappuccino. The worst experience ever at a Starbucks.
Service: 1
One of the worst stores in the area, they always forget food orders and are super slow. The nearby ones are so much better, idk why.
I’ve never had an issue with this location, I used to live down the road, now I'm about 15 minutes away. I still come to this location when I can, honestly it’s better than the one closer to me.Today was a bonus on my end, they had the most gorgeous man working the window. Needless to say, he made my day a little bit better. My cousin said I should go back & talk with him but I know he is way too cute to not have a girlfriend. If he sees this, well, no shame here.
Atmosphere: 5
Food: 5
Service: 5
this is the longest i have ever waited in a drive through & i am still here
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Atmosphere: 3
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