Starbucks

11397 Montgomery Rd, Cincinnati
(513) 469-1111

Recent Reviews

Jenah Jones

I’ve never had an issue with this location, I used to live down the road, now I'm about 15 minutes away. I still come to this location when I can, honestly it’s better than the one closer to me.Today was a bonus on my end, they had the most gorgeous man working the window. Needless to say, he made my day a little bit better. My cousin said I should go back & talk with him but I know he is way too cute to not have a girlfriend. If he sees this, well, no shame here.

Atmosphere: 5

Food: 5

Service: 5

Joanna Williams

this is the longest i have ever waited in a drive through & i am still here

Bill Simpkins

It meets company

Atmosphere: 5

Food: 5

Service: 5

C.D. itiswhatitis

This has got to be the slowest Starbucks ever!

Atmosphere: 3

Service: 1

Jeysie Torres

Really bad service to the customer, one of the baristas was very rude because I changed the order

Sally Stewart

The best drink I’ve ever had at Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Srinivas Pithani

Quality of food is not consistent. It depends on person who makes food. Ordered flat white today, but it’s not good. Some people make flat white too good. But today’s coffee is ordinary, it’s not mixed properly. Spending lot of money, still ending up with low quality food. Staff need to be trained properly and have presence of mind while preparing food.

Taylor R.

Possibly the slowest starbucks Ive ever been to. You'd think coffee would be easy to make?

Robyn Richards

This place is terrible, the service is beyond subpar and slow. One worker in particular greatly lacks any customer service abilites and repeatedly yelled at customers for speaking at a normal volume. She clearly has no capacity for her job and should be terminated if she can't handle her position as she clearly cannot.

Atmosphere: 1

Food: 1

Service: 1

Sara X

Always slow. Having to wait 20 minutes for a coffee is ridiculous.

Atmosphere: 3

Food: 5

Service: 1

Scarlett Mcgovern

It was gross don’t go

Atmosphere: 1

Food: 1

Service: 1

Michael Anthony

VERY slow drive through service.

Atmosphere: 4

Food: 4

Service: 4

Andre C

Taylor and Aniya just yelled and threatened my mom for asking which drink was hers. Highly recommend manager, corporate get a handle on these two rogue employees. When you work with the general public you should be able to maintain a level of professionalism. These two absolutely did not. For the employees to demand the wages and benefits they want, these two certainly don’t deserve them. If the store manager, GM is reading this, please follow up and hold Taylor and Aniya accountable for their despicable, disrespectful behavior.

Service: 1

Kimberly Renee

the employees were professional and you could tell they were working very hard. Despite how busy they were, probably 10 cars in the drive thru and 5 inside, they were so polite and efficient.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Espresso Roast

Timothy Wojniak

Poor customer service. I’ve been a loyal SB customer for years and never had a bad experience until coming to this location.

Service: 1

Load More