Wendy's

11898 Chase Plaza Dr, Cincinnati
(513) 208-9009

Recent Reviews

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TMac Boss

The manager and the drive thru attendant were super awesome. I had 2 salads that had no chicken on them 2 days ago and they replaced them with no problem. They were super nice and took great care of me. Way to turn a negative into a positive

Joe Glass

I always come here for lunch as I work down the street from this location. Today when I came and got my lunch all was well but an hour later I noticed I had a $50 charge from a cvs in California and I don’t shop at cvs. Be careful when you use your bank card at this location someone is scamming someone and when I tried to call to speak to a manager nobody answered the phone. I have added photos of the proof and different locations of the transactions.

Jose Camacho

Restaurant with poor hygiene and very bad service. Not recommended.

Juicey J

Crapy restaurant told me she couldn’t fill my fries box because they might run out of fries😫

Zaniya Johnson

i ordered a biggie bag and got called a big back by the manger i asked for a refund they said maybe you should get a refund on your gym membership

Howard E. Martin, Jr.

This place was very slow.

Trinity Walker

I ordered chicken nuggets with fries and baconanator and a frosty and I only got a hamburger with two patties

Keke

I have no idea what happened this week but this restaurant has gone down hill. The white manager is so rude every time I was coming at night mainly because they were doing good but this week has been bad so I tried the morning and the white manager had a attitude about everything I went through the drive through and had to come in and ask for a few things and she made it seem like she had a problem

Alexis Martin

We had ordered through the app. The guys weren’t in uniform or were wearing sweatpants. We waited at least 10mins on a pick up. I saw at least two go outside and smoke. I hope they washed their hands. As I was leaving I saw a team member get out of a blue sedan and a big puff of weed smelling smoke came out. I will probably go another Wendy’s in the future.

Aman

The lobby is open but we were told they are only doing drive thru right now at 12:30 in the afternoon. Then they rush you through your order. After you pay they are telling everyone to park in a spot. Pretty sure it is to keep their time at the window down. This is a sad place to come. Should have gone to another location. Pulled in and there was a car waiting for their food. The car in front of us was told to pull forward. Another car was told to park in a spot. Now there are three of us that have placed orders and we are all waiting in a parking spot waiting on food

Jennifer Bates

Normally, I have an OK experience and the food is been good, but this morning I got barely any egg in my burrito and the whole thing was cold when I got it. You can see in the picture that the cheese is not even melted. Receipt tells me that I was supposed to get two Cholula Packets but I got nothing.

Kimberly Whitehead

Super slow in drive thru

Shelby Stahl

Re fried fries. Hard, dark brown and cold. Cold hamburger

Donielle Madaris

Worst experience ever. Received burnt fries, a cold burger, handed my card to one person then almost had to ask for it back. Will never go to this Wendy’s again.

Mike Tipton

Spicy chicken sandwich not cooked all the way. Chicken nuggets cold.

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