White Castle
64 W Mitchell Ave, Cincinnati
(513) 641-4000
Recent Reviews
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The manager should be fired. Everyone talks but does not work. Everyone is very slow. They say bad words and also smell marijuana.
Food we got was good, but we got handed our order in parts as if it was complete every time. “Here’s this part but we’re waiting on the fries” (but missing 4 other things from the order). Get the fries and other things from the order one by one, and then waited an additional 15~ minutes just for 3 regular sliders after being asked over 5 times by 3 different people what I was waiting on.
Pop machine has 50 choices, 48 are unavailable and no ice.
For 3 small meals, we were there for over 30 minutes waiting. Friends were done eating before I got my whole order, and the first part (chicken rings) was cold by the time I got the sliders. I wasn’t waiting again to get a drink after figuring out the machine has no working options.
Atmosphere: 2
Food: 3
Service: 1
I can understand a restaurant being busy during the night and food service being slower than normal. However I don’t think that in any way justifies letting a customer stand at the front counter for 20 minutes and the employees choosing to ignore them completely. At that point they really should just lock their doors and say they are closed. Very rude and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
No pop no refund highway robbery
Service: 1
Update 1/25: Still good, but they could use some help with speedy service.
This location ranks very high in service. The order is accurate and my meal is good.
Not all locations are this good.
Not Very Nice.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Sandwich, Fish, Chicken Ring, Sliders
Sat in drive thru for 15 minutes and no one took my order.
Service: 1
Ghetto is as ghetto does
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Crispy Chicken w Cheese, Sliders, Onion Chips Cal 480 930 1350
Horrible service
Atmosphere: 1
Food: 1
Service: 1
It was almost the same from 15 years ago
Restaurantji Recommends
So nice
Atmosphere: 5
Food: 5
Service: 5
Poor customer service slow slow slow
Atmosphere: 1
Service: 1
hot fresh friendly The person made the suggestions for discounts very friendly
Atmosphere: 5
Food: 5
Service: 5
Was in line 50 minutes with only 2 cars in front of me get it together man . I said no onions it was still onions . Both cars in front of me park and went in with they bag of food because their food was wrong
Food: 1
Service: 1
Love them??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Slider, Cheeseburger Sliders, Fish, Sliders
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