“Went up to this super-cool mobile kiosk at the Food Court in Tower City. Asked for a plain chicken sandwich, and the server who was working the kiosk listened very well. Even the service here at the kiosk is excellent. And it's efficient too. It's always one kind act of service after another. In a very good way. Never will I forget this kind experience here at Chick-Fil-A Tower City. Will never forget this awesome experience in the Food Court. Plain chicken sandwich tasted super-amazing.“
“Customer service is not alive and well.
The customer is not always right as thought in the past.
I believe that the generation that is now the work force has been shortchanged by technology.
A smile , knowing how to talk to customers and how they should respond is not taught in this or any other restaurant chain, it should be!!“
“Our host Amanda was fantastic. Amanda was an absolute pleasure to deal with and is a true asset to the brand. Most of the time airport employees get a bad rap, but Amanda went above expectations. Great job Amanda! If i could rate this six stars, i would!“