CMB Soul Food

12503 Union Ave, Cleveland
(216) 752-5402

Recent Reviews

Donald Page

Never been there

Jennifer Talley

The neighborhood fake soul food restaurant nasty attitude the boss lady doesn’t wear a hair net neither does she wear gloves and tastes the yams out the pan that she going to fix your portion from . Also tells you anything on the wait time because you can’t get a refund it’s posted all the over the establishment NO

Atmosphere: 1

Food: 2

Service: 1

Interdesigns

Food was great all around good

Atmosphere: 3

Food: 5

Service: 4

William Carlton

Need to do a lot better yeah there you

Atmosphere: 3

Food: 3

Service: 1

Dominique Saunders

So so good food was great and customer service was amazing as well definitely one of my new favorite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken and Shrimp Rice Bowl, Chicken Potato

K Chubbs

Food is good but don't tell anyone it will be 30 mins if you know it will take longer than that......

Kimberly Lavon

My veggie potato was good, but my friends who ordered the shrimp were very disappointed. The problem was that they now use sandwich steak.

Atmosphere: 2

Food: 4

Service: 3

J Smith

HORRIBLE, the food was nasty. I have been coming for years. First time I had horrible food and service, the lady taking orders, horrible customer service. I am disappointed and wanted a refund, or my food remade, and nothing but a attitude. This is prime reason why I stopped going to black owned businesses. I asked to have a owner call to rectify, she said she handles everything. SMH

Deidre White

I mean, it's a neighborhood takeout. If they don't give you at least some attitude, make you wait forever, and if they're not out of close to half the things on the menu, the food's not going to be any good. The food is very good here.Parking: Parking is on the street, which can be a bit difficult to find if the restaurant is doing well.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Chicken Potato, Loaded Baked Potato with Ranch Onions Steak Chicken, Loaded Potato with Steak Chicken and Shrimp, Chicken

Angela A.

Great loaded potato. Service was timely. Very professional. I will be going back. Fair prices.

PABLO ESCO

Got the steak and potatoes pretty good I'll be

Atmosphere: 2

Food: 4

Service: 3

Carmetta Brabson

I ordered the chicken stuffed potatoe it was delicious. The only problem I would say is they put ranch on the potatoes instead of sour cream. You would need to find out first if people like ranch. The sour cream was extra.?Parking: Parking in front and around the building.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Potato

rochelle sessor

loaded shrimp and chicken potatoe was above and beyond my pallette. Was very satisfiedParking: accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken and Shrimp Rice Bowl, Chicken Potato

Taylor Rutledge

I’ve been eating here for 2 years. Loved them. Today my husband placed an order on doordash for the first time ever. They have the options no veggies or you can get veggies. Well he wanted the veggies but he just didn’t want mushrooms. So he called up the store to ask if he can not have mushrooms in his dish. 1st he was met with an attitude from one of the cashiers. Than when he reciprocated the same energy they then said he was being ignorant. Got a call from the manager basically trying to check me about me constantly calling the phones about my order and to some it up and he down right asked her “is it about good customer service or is it about a dollar” and this lady actually responded “at the end of the day it’s about a dollar”. Like how disgusting you run a business and have that kind of mentality. That’s what’s wrong with black establishments. Ignorant. Rude. Poor customer service. Lack of care about the quality of product. Save your money and don’t eat here if you don’t wanna deal with nasty attitudes, poor customer service, and high mediocre food you can make at home. I also believe some of the food is premade. Because why was it so hard for them not to put mushrooms in it? Lost 2 customers. Will be telling others. I know the whole union area. Will be telling them not eat here and the experience I had. It took everything in me not to go up here and act a fool. —UPDATE AFTER OWNER REPLIED: to the owner, I’m just sitting here scrolling looking at ALL THE BAD REVIEWS that you replied to quicker than some of these got their food! You shouldPut that same energy into your business and it wouldn’t be going downhill. And it IS going down hill. All I keep hearing AND seeing is that your food WAS good years ago… now it’s gone down hill. I wonder why is thaf? Is it because you the owner says you only care about a dollar and not the customer service or the quality of the food? And I’m not sure what a MAN using my doordash account has to do with anything at hand. He ordered food and we’re at the same exact house. Why would he make a whole account to To order food and I have an account right here idiot? And to you saying your friends from 4th district will follow up. Good luck with that. Cleveland policeNot worried about you or me. They not about to do nothing ?

Mari B

I ordered a chicken & shrimp over rice & baby!!! That thang was good!!! They took about 40 mins to prepare but it was hot just the way I like it, so it was worth the wait. Definitely gained a new customer

Atmosphere: 4

Food: 5

Service: 5

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