Dunkin'

16204 Lorain Ave, Cleveland
(216) 812-3865

Recent Reviews

Kayla Kurpik

My son loves Dunkin’ so we’re frequent customers. Each time we go everyone is so friendly and kind.

Atmosphere: 5

Food: 5

Service: 5

Angelica Melendez

I WILL NEVER BUY AT THIS LOCATION THE DONUTS HARD NO FLAVOR NASTY FRSMH REALLY DISAPPOINTED!!!

aineshka soto

Terrible. Rude rude rude.

Atmosphere: 1

Food: 1

Service: 1

Randy O'Dell

They are always so rude at this location. It's disappointing. Today I went to get my mom an iced coffee and smiled big and said have a nice day!!! All I got was an eye roll. No acknowledgement. I won't be back. I like Starbucks on Lorain and west 150th better anyways and they are always friendly and know me by name!

James Jones

I have always hated every single location of Dunkin donuts in Akron, and they have a huge amount of locations in Akron. Every time I went to one in Cleveland or Canton though, I loved it. The donuts usually at least tasted fresh and weren't close to becoming hard as a rock and they don't continue selling the same exact donuts all day long that were delivered from the warehouse where they were made, late at night the night before. That's disgusting. Why would they need to deliver a donut shops daily supply of donuts lae at night over six hours before they open. Especially since the Akron has a local main warehouse location. And they shouldn't be expected to sell the same donuts all day long from the hour when they open for business for the day,all the way until they close up for the night. that's why I wish this area still had more Krispy Kreme locations in Akron and Canton. Krispy Kreme, you can go there and have a traditional classic original glazed donut and if you're only ordering a few donuts, they make the donut after you order it and you can watch the process the donut goes through. And on large size orders, they won't make them right after you place the order, but they do begin starting the donuts as soon as they are finished with every order before yours, and don't use donuts that have been just sitting there on the shelf in the store all day long, just gathering mode and more germs and bacteria that stays built up inside the food and grows worse with every customer that comes in.Vegetarian options: I have no idea. I don't even know what types of food are actually vegetarian approvedDietary restrictions: SomeParking: Small parking lot at this location. If you're planning on just placing an order that you already know wont be ready for quite a while, or are just going for the disgusting coffee and a sandwich or something else small, I would recommend just staying in your car and going to the drive thru. I would recommend that at pretty much any Dunkin donuts. Ain't nothing worth getting out of the car for thatKid-friendliness: I guessWheelchair accessibility: Ehh. This location, just like most locations in any city, claims to have a wheelchair accessible entrance, but honestly they only have an entrance that is possible to get a wheelchair through, but only the smaller ones and for the most part, only after you constantly move the wheelchair to every angle you know how to get it, until the wheelchair finally is able to fit right in.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Bagels, Sausage Egg and Cheese, Chocolate Ice Cream, Muffins, Wake-Up Wrap - Sausage Egg and Cheese, Egg and Cheese, Turkey Sausage Egg and Cheese, Bottled Water, Brownie Batter Donut, Wake-Up Wrap - Sweet Black Pepper Bacon, Croissant

madelin Torres

Workers always have a great customer service. They always greet you when you walk in and when you leave.

Atmosphere: 5

Food: 5

Service: 5

Marie Gill

I ordered a unicorn cake with my daughters name on it. Had to wait 10 minutes to pick it up and this is what they tried to sell me this mess of a cake and her name wasn’t even on it.

Atmosphere: 1

Food: 1

Service: 1

Adam Spitler

Always fast and correct, great service too

Ali Kamil

My frozen coffee was less than full so cheap

Dano Nanoo

My bagel they put less half tea spoon sooooo cheap every order they make less full???

Joyce Anderson

They have cut down on a lot of flavors for the Munchkins

Jennifer Bostic

My iced coffee was less than full and both pup cups are missing the normal dog biscuit(which is why i purchased them)Im an avid lover who frequents Dunkin donuts almost everyday but i don't think i will be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Tracy Richeson

I ordered 2 small chocolate shakes and they were both as thin as chocolate milk.very disappointing!!!!!

Shay B

The service and food is always great here. They never

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Iced Macchiato, Bagels, Sausage Egg and Cheese, Hash Browns, Wake

Emilee Rose R.

I was just wondering why their prices are so HIGH? One week it was 3.00 for medium ice coffee that is mainly ice. Than the following week I go it was 3.25 for a medium ice coffee?! I'm from Avon area and every time I'm down there I get medium ice coffee for 2.65. And also they never charge me a 1.00 for a cup of water at the Avon locations. I told this location to keep the cup of water I was not paying a dollar for it?? I won't go to this location again.

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