Greatroom
$$ • American, Tapas, New American
Hours:
1360 W Mall Dr, Cleveland
(216) 736-7080
About Greatroom
Customers' Favorites
Hickory Roasted Akura Salmon
Grilled Akura Salmon Fillet
Classic Caesar Salad
Key Tower Burger
Hummus Plate
All-American
Hashbrowns
Flatbread
Greatroom Reviews
Ratings
Menu
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Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
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Greatroom, located in a major chain hotel, offers surprisingly good food and service with a great view for people-watching. The restaurant was bustling with fans, athletes, and staff celebrating after a tournament. The clean, spacious environment is perfect for events like the stair climb challenge. The friendly and helpful staff, including the host Amber and bartender Moni, make guests feel like long-lost friends. Amber's warm smile and ability to converse in Spanish add a personal touch to the dining experience. The restaurant's inviting atmosphere and excellent service make it a must-visit spot for both hotel guests and locals alike. Visitors have noted that although it can be busy and the service may take some time, the food portions are generous, and the atmosphere is lively. The hummus platter is especially praised for being the best and most gorgeous ever, and dishes like the burger, fries, turkey club, and chips are also highly enjoyed. While it is a hotel lobby restaurant and bar that can be pricey, its convenient location and above-standard service and atmosphere make it a worthwhile spot to dine.