This is the cleanest Mr. Hero I have ever seen. We come in here at least once a week and the food is always hot and delicious, and the vegetables are always nice and fresh! Love this place!
Atmosphere: 5
Food: 5
Service: 5
Victoria Steel
Never going back to this location… the lady in the back couldn’t even remember a order she made 5 minutes later… the cashier wasn’t helpful at all resolving the situation either overall just sad…
Michael Figueroa
Went in with over 30 minutes left before the store closed. I was informed when I placed my order that there was no cheese sauce available " since we close soon". I even asked if I could just have it in a cup and I would just heat it up at home. I was told " no" as he smiled ( which tells me he didn't want me placing and order in the first place). I will no longer patronize this location. Which I used to frequent at around the same time with ZERO issues getting what I wanted ( the ladies working are very friendly and didn't make me feel like i was putting them out by ordering ). Curious as to how much money this place loses at night with this young man running it since apparently you can't get what you want after 8pm.
Atmosphere: 1
Food: 1
Service: 1
Jonathon Null
Very fast service and the owner is very polite
Atmosphere: 3
Food: 5
Service: 5
Creator108
Very fast service and the owner is very polite
Atmosphere: 3
Food: 5
Service: 5
Anna P
Hand to God I have no reason to lie. Today I bought a 7inch chicken Philly from here. They cut it in half. Once I bit into the 2nd half of the sandwich I almost bit into a rusty nail that was in the sandwich's first bite. I was so mad cause that nail could have injured me if not kill me if I didnt catch it in time. So I drove back to the restaurant and I showed them the proof and right away they said " the food is packaged before they put it on the grill and they are like we always wear gloves" and I'm like regardless it happened and it never should have. Please be aware of the food from here before you bite into it.
Atmosphere: 1
Food: 1
Service: 1
Cali Redx
I called in my order. When I got home to open the order the bread was burnt I mean to the point that the edges were black and the remainder was hard as hell. I counted 8 fries and they weren’t full pieces and a half of cheese dip. Bad service. Open your order before leaving the place or simply save the trouble and go to another Mr hero’s. I won’t be going back
John Doucette
Good experience. Fast, friendly and clean. Good quality (and not greasy) food.
Shannon Moneypenny
Very friendly and fast service. Delicious food ?
jacque t. (techgurl)
Did not wash hand after she finished with her sandwich and started to help customers with unwashed hands.
This is REALLY disappointing! I sent my boyfriend to get me a free meal with my free meal coupon… what a TERRIBLE experience this was! (Saturday 1/22/22 aprox 8:30PM-8:45PM). There was a woman and a man… the woman helped him at the counter, first she said that the coupon was for the Roman Burger meal only which the coupon SPECIFICALLY states ANY free meal, not just the Roman Burger meal. He had to argue the fact that the coupon clearly states any meal… to the point she had asked if he wanted to speak to the manager which he said yes (the man was the manager it seems)… he came over and agreed the coupon said ANY meal… he continues to order, asking for my original Italian meal with fries well done… asked for EXTRA dressing on the side which he was informed that it would cost $0.5 extra to get extra dressing… after agreeing to pay that she moves forward to not only fill the TINY container NOT EVEN half full with the dressing but doesn’t put ANY on the sandwich itself… THIS IS EXTRA DRESSING?! (SEE IMAGE!)… after watching her only drop the fries once, my boyfriend had restated he’d like the fries well done and crispy (which she had already acknowledged the first time and said that was okay)… she continues to say something along the lines “That would mean I’d have to put them in again”…. Are you serious!? That is what well done means! YES, DROP THEM AGAIN PLEASE. After receiving the food my boyfriend brings it home (only about a 2-3 minute drive from this mr hero).. I took out the fries and there was such a SMALL AMOUNT of fries it’s RIDICULOUS… THIS IS WHAT COMES WITH A REGULAR PAID FOR MEAL!? (SEE IMAGE)… literally counted them there was 9 FRIES… 9! I had asked my boyfriend to double check to make sure he didn’t eat any on his way home and he did not! After him telling me everything that happened and then seeing the fries I said “IM WRITING A REVIEW, THIS IS OUTRAGEOUS”. My boyfriend said he felt there was a very VERY negative attitude from the female worker since the second he informed her of the coupon… as if me getting a free meal was such a inconvenience for her and A PROBLEM, mind you I PAID for this coupon in the first place! There was absolutely no reason to treat a customer like this, my boyfriend didn’t deserve the terrible treatment/service, disrespect and disregard. I am very bothered by this situation and Mr. Hero, this will most likely shape my view of Mr. Hero in a VERY NEGATIVE way forever…
Tuttlegaming395
Terrible customer service ignored my order and only took my girlfriends order will not go there ever again
sheila webber
very disappointed with our online ordering experience. we placed an online order the day before and it was not ready when promised for pick up . we were told we didn't have an order, and someone already picked it up . we were given our food which was mislabeled and given to a vegan in our group . Not likely to go back to this Location .
Dakotatuttle395
Terrible customer service ignored my order and only took my girlfriends order will not go there ever again
This is the cleanest Mr. Hero I have ever seen. We come in here at least once a week and the food is always hot and delicious, and the vegetables are always nice and fresh! Love this place!
Atmosphere: 5
Food: 5
Service: 5
Never going back to this location… the lady in the back couldn’t even remember a order she made 5 minutes later… the cashier wasn’t helpful at all resolving the situation either overall just sad…
Went in with over 30 minutes left before the store closed. I was informed when I placed my order that there was no cheese sauce available " since we close soon". I even asked if I could just have it in a cup and I would just heat it up at home. I was told " no" as he smiled ( which tells me he didn't want me placing and order in the first place). I will no longer patronize this location. Which I used to frequent at around the same time with ZERO issues getting what I wanted ( the ladies working are very friendly and didn't make me feel like i was putting them out by ordering ). Curious as to how much money this place loses at night with this young man running it since apparently you can't get what you want after 8pm.
Atmosphere: 1
Food: 1
Service: 1
Very fast service and the owner is very polite
Atmosphere: 3
Food: 5
Service: 5
Very fast service and the owner is very polite
Atmosphere: 3
Food: 5
Service: 5
Hand to God I have no reason to lie. Today I bought a 7inch chicken Philly from here. They cut it in half. Once I bit into the 2nd half of the sandwich I almost bit into a rusty nail that was in the sandwich's first bite. I was so mad cause that nail could have injured me if not kill me if I didnt catch it in time. So I drove back to the restaurant and I showed them the proof and right away they said " the food is packaged before they put it on the grill and they are like we always wear gloves" and I'm like regardless it happened and it never should have. Please be aware of the food from here before you bite into it.
Atmosphere: 1
Food: 1
Service: 1
I called in my order. When I got home to open the order the bread was burnt I mean to the point that the edges were black and the remainder was hard as hell. I counted 8 fries and they weren’t full pieces and a half of cheese dip. Bad service. Open your order before leaving the place or simply save the trouble and go to another Mr hero’s. I won’t be going back
Good experience. Fast, friendly and clean. Good quality (and not greasy) food.
Very friendly and fast service. Delicious food ?
Did not wash hand after she finished with her sandwich and started to help customers with unwashed hands.
Restaurantji Recommends
This is REALLY disappointing! I sent my boyfriend to get me a free meal with my free meal coupon… what a TERRIBLE experience this was! (Saturday 1/22/22 aprox 8:30PM-8:45PM). There was a woman and a man… the woman helped him at the counter, first she said that the coupon was for the Roman Burger meal only which the coupon SPECIFICALLY states ANY free meal, not just the Roman Burger meal. He had to argue the fact that the coupon clearly states any meal… to the point she had asked if he wanted to speak to the manager which he said yes (the man was the manager it seems)… he came over and agreed the coupon said ANY meal… he continues to order, asking for my original Italian meal with fries well done… asked for EXTRA dressing on the side which he was informed that it would cost $0.5 extra to get extra dressing… after agreeing to pay that she moves forward to not only fill the TINY container NOT EVEN half full with the dressing but doesn’t put ANY on the sandwich itself… THIS IS EXTRA DRESSING?! (SEE IMAGE!)… after watching her only drop the fries once, my boyfriend had restated he’d like the fries well done and crispy (which she had already acknowledged the first time and said that was okay)… she continues to say something along the lines “That would mean I’d have to put them in again”…. Are you serious!? That is what well done means! YES, DROP THEM AGAIN PLEASE. After receiving the food my boyfriend brings it home (only about a 2-3 minute drive from this mr hero).. I took out the fries and there was such a SMALL AMOUNT of fries it’s RIDICULOUS… THIS IS WHAT COMES WITH A REGULAR PAID FOR MEAL!? (SEE IMAGE)… literally counted them there was 9 FRIES… 9! I had asked my boyfriend to double check to make sure he didn’t eat any on his way home and he did not! After him telling me everything that happened and then seeing the fries I said “IM WRITING A REVIEW, THIS IS OUTRAGEOUS”. My boyfriend said he felt there was a very VERY negative attitude from the female worker since the second he informed her of the coupon… as if me getting a free meal was such a inconvenience for her and A PROBLEM, mind you I PAID for this coupon in the first place! There was absolutely no reason to treat a customer like this, my boyfriend didn’t deserve the terrible treatment/service, disrespect and disregard. I am very bothered by this situation and Mr. Hero, this will most likely shape my view of Mr. Hero in a VERY NEGATIVE way forever…
Terrible customer service ignored my order and only took my girlfriends order will not go there ever again
very disappointed with our online ordering experience. we placed an online order the day before and it was not ready when promised for pick up . we were told we didn't have an order, and someone already picked it up . we were given our food which was mislabeled and given to a vegan in our group . Not likely to go back to this Location .
Terrible customer service ignored my order and only took my girlfriends order will not go there ever again
Very fresh and warm everytime real respectful
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