Starbucks
$ • Coffee Shops
Hours:
14911 Lorain Ave, Cleveland
(216) 260-1333
About Starbucks
Customers' Favorites
Starbucks Reviews
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks is an average location with a slow pace. The staff seems to have a high turnover rate, and the workers may not be as efficient. However, some employees, such as a kind and inspirational staff member, stand out with their excellent customer service. For example, Kiki was very sweet and attentive, noticing when a customer’s friend only took one sip of his drink and offering to remake it. Chris is also known for being phenomenal with customers and providing great service. The facility is very clean, but the employees' attitude could be improved. There have been reports of rude behavior, such as chastising customers for not waiting long enough for their orders, even when there was no line or rush. Overall, while some staff members deliver top-tier service, the location faces challenges with attitude and efficiency.