Subway

13113 Shaker Blvd Unit D1-D5, Cleveland
(216) 751-4770

Recent Reviews

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Jay Coleman

Closed before closing time got there the next day they tried to give me the sandwiches from the night before….Rude customer service will be attempting to corporate

Atmosphere: 1

Service: 1

B M

Hardworking people. Have had their windows smashed more than once. When I want a Subway, they get my support.

Atmosphere: 5

Food: 5

Service: 5

Radiantly Angelina 2

My family were visiting the area and they prevented my sister from using the restroom when she was stepping in and the door was wide open. No one was at the front counter when initially coming in.She had a condescending smile on her face with the little power she had to tell her no before my sister turned back around from inside the restroom. They spent more energy telling her no than letting her in. They lost 4 customers. Never stepping in their again! Inhumane people.

Service: 1

jonathan reid

Horrible service

Atmosphere: 1

Food: 1

Service: 1

Jeff G

Went there for lunch. 2 of us. There are tables but no bathrooms. We got food to go. My sandwich was so bad I threw it away. I asked for very little sauce and they loaded my sandwich up as well.

Vidal Reed

This location closed before 8:30

Atmosphere: 1

Service: 1

Cristina

I ordered a tuna sub this evening and it was one of the best sandwiches I have had in a long time. I really wanted to call the store and tell the employee directly but every time I tried the number it wanted to me sign up for some scammy gift card thing.

So, to the young man working at the Shaker location on Halloween, thank you for a delicious dinner! I appreciate you. :)

Atmosphere: 3

Food: 5

Service: 5

JEWELZ S

Rude! Guy and girl were both working when I arrived. There was only one gentleman in front of me getting a sandwich. I was not greeted and when a caucasian woman came in she was greeted and they proceeded to ignore me and go ahead and take her order until I spoke up and said something. Definitely made me feel a way!

Service: 1

Daniel Madaczky

No public restrooms, even for customers. How is this even allowed. They have tables to eat inside.

John Malone

This was my first and last time going to this store - the owner was yelling at a customer (elderly lady) who asked if he could cut her salad! He kept saying this is my store don’t tell me what to do! This is a very convenient location near my job, I knew the location had bad reviews and wanted to see for myself! If you can……do NOT go here!

ReadingOne2

Took my money, and now the online system says generic online order error and the phone number is incorrect. So it's like I never placed an order

Atmosphere: 1

Food: 1

Service: 1

Adam M

Good 👍

Atmosphere: 5

Food: 5

Service: 4

Regina Drake

Poor customer service...the worker made my food incorrectly and didn'tcare to fix or apologize...I commented this was thf worst experience with subway the cashier told with vulgar tone well don'tcome back then..they are predjudice!

Atmosphere: 1

Food: 2

Service: 1

Jorden

No complaints. Good food. Good service.

Rezah Quereshy

Amazing service with fantastic quality and quantity! Nice workers too! Pretty renovation as well.

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