Subway

13113 Shaker Blvd Unit D1-D5, Cleveland
(216) 751-4770

Recent Reviews

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John Malone

This was my first and last time going to this store - the owner was yelling at a customer (elderly lady) who asked if he could cut her salad! He kept saying this is my store don’t tell me what to do! This is a very convenient location near my job, I knew the location had bad reviews and wanted to see for myself! If you can……do NOT go here!

ReadingOne2

Took my money, and now the online system says generic online order error and the phone number is incorrect. So it's like I never placed an order

Atmosphere: 1

Food: 1

Service: 1

Adam M

Good 👍

Atmosphere: 5

Food: 5

Service: 4

Regina Drake

Poor customer service...the worker made my food incorrectly and didn'tcare to fix or apologize...I commented this was thf worst experience with subway the cashier told with vulgar tone well don'tcome back then..they are predjudice!

Atmosphere: 1

Food: 2

Service: 1

Jorden

No complaints. Good food. Good service.

Rezah Quereshy

Amazing service with fantastic quality and quantity! Nice workers too! Pretty renovation as well.

Precious Smith

The woman working here was quite rude. She thought it was acceptable to give someone just three pickles on a sandwich and became annoyed when asked for more. I left feeling like I was a burden to her, which was surprising.

Mahmoud Gales

The man there is rude. They are not a franchise store, so no coupons are eligible to be used. The tone and Attitude of most employees is less than decent. There is no restroom. Rarely any cookies, the ice tase like mold, and I have to get my own napkins. 1 frigging star!

deja cunningham

Didnt have the ghost pepper bread nor soup and didn't like the worker pressing on my bread

Atmosphere: 4

Food: 2

Service: 1

Carmen Mills

They barely give you any rotisserie chicken for $10. There was so little meat on my sandwich , I couldn’t taste it, all I tasted was veggies.

Atmosphere: 1

Food: 1

Service: 3

David kinter

I mean come on it's a subway but the prices here are way higher than other subways in the area if I go here for a bmt combo it's 15$ if I go to another subway the same thing is 12$ so the price difference and the staff having this attitude like they are mad they are even there means even though this subway is right by my house I choose to go to a different location.....oh and it use to be two napkins for a foot long and 1 for a 6 inch but this place won't give you napkins

Atmosphere: 2

Food: 4

Service: 1

Meir Patterson

This restaurant is really great. Customer service is great. Unfortunately, this restaurant has been burglarized several times in a week. If you could show your support as we did, I know they would appreciate

Atmosphere: 5

Food: 5

Service: 5

Charles

The customer service at this location is horrific!!! People standing in line while they fill mobile orders (if you ordered door dash, you clearly have time to wait) the customer who took time for their short lunch break and are standing in front of you should be taken care of first. I’ve left on more than one occasion and have decided to give my money to someone else.Rule #1 of customer service, take care of the customer in front of you!!!USPS

Atmosphere: 1

Food: 3

Service: 1

Maxi Million

I swear I want to boycott this Subway they don't honor no coupons or deals on the Subway

Atmosphere: 1

Food: 1

Service: 1

John Smith

The place was decent, the workers are friendly and respectful, the food was great for a plaza store, and the atmosphere was gentle but Abit stuffy, not as in rude but more or less alien, it's a lot cleaner than the stores around it and the place seems like it's trying to hard to be good. Over all definitely going to eat there again.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Personal Creation on Herb and Cheese Bread

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