Bar tender was awesome. Drinks were great. Nice place.
Atmosphere: 5
Service: 5
Simran Kahai
Beautiful ambiance
Atmosphere: 5
Food: 5
Service: 5
BeDee E
Unfriendly customer service experience.
We arrived and the bartender basically ignored us. This establishment is not the most welcoming place for POC.
Atmosphere: 1
Service: 2
Abi Cleis
We stopped here as a start to my friends birthday night on the town and it turned into our favorite part of the night. Beautiful atmosphere, tasty drinks, and Gerard was amazing for giving us a tour and teaching us about all the history!
Atmosphere: 5
Service: 5
Sandra Catinello
This place was so cool! The drinks were so well crafted and the vibe in the unique setting was definitely memorable. Might be back when in Cleveland in the future.
Atmosphere: 5
Food: 5
Service: 5
Amber Santos
Delicious wine!
Atmosphere: 5
Service: 5
Mary harris
Been here a couple times and it’s a blonde female that usually works late night on weekend that is absolutely terrible. Every single time she was there I have to contemplate getting a drink which she ended just going somewhere else or back to my room for drinks. The vault has been great with anyone else good vibes. Just not with the girl working Saturday nights. Didn’t get her name. She makes it zero stars!!!
Atmosphere: 1
Service: 1
Mr Mookie
Really cool place. In a hotel and there's no one serving anything except for at the bar. Try to find a spot. You might get lucky and get your own vault room.
Atmosphere: 5
Service: 3
Greg Carter
Fantastic experience here. We stopped in the night of our honeymoon after checking into our room at the hotel. The bartender was very polite and even made a special drink for my wife that she absolutely loved. Thank you very much.
Ryan Jones
Super fun atmosphere. Great drinks. Love this place will definitely be back!
Dropped in for an early evening cocktail. Place is super cool. Looking for something to hit the spot after dinner and Nathan the Bartender delivered with an amazing espresso martini. Friendly dude.
Matthew Waggoner
Great idea for a bar, very good staff, proper cocktails. Could have a better stock of scotch and whiskey. All in all great experience.
Ramona Bugnar
Super cute unique place to grab some drinks. You must hunt for a place to sit though
Atmosphere: 5
Food: 5
Service: 5
Megan Packer
Visited the Vault and the server/bartender accidentally ran our credit card for our tab and someone else’s tab, didn’t tell us/say anything about the mistake but spent 10+ minutes processing our payment, we saw the multiple charges the next day and realized we were charged $125+ that we didn’t spend, have called 10+ times to try to get assistance in getting reimbursement and have received zero assistance/call backs/ or refunds.
Caitlin K
Came here specifically for an espresso martini based off reviews only to find out it was premixed. Over rated. Expensive drinks and no vibe. Music was non existent. So many lounge areas to sit that are completely quiet.
Bar tender was awesome. Drinks were great. Nice place.
Atmosphere: 5
Service: 5
Beautiful ambiance
Atmosphere: 5
Food: 5
Service: 5
Unfriendly customer service experience.
We arrived and the bartender basically ignored us. This establishment is not the most welcoming place for POC.
Atmosphere: 1
Service: 2
We stopped here as a start to my friends birthday night on the town and it turned into our favorite part of the night. Beautiful atmosphere, tasty drinks, and Gerard was amazing for giving us a tour and teaching us about all the history!
Atmosphere: 5
Service: 5
This place was so cool! The drinks were so well crafted and the vibe in the unique setting was definitely memorable. Might be back when in Cleveland in the future.
Atmosphere: 5
Food: 5
Service: 5
Delicious wine!
Atmosphere: 5
Service: 5
Been here a couple times and it’s a blonde female that usually works late night on weekend that is absolutely terrible. Every single time she was there I have to contemplate getting a drink which she ended just going somewhere else or back to my room for drinks. The vault has been great with anyone else good vibes. Just not with the girl working Saturday nights. Didn’t get her name. She makes it zero stars!!!
Atmosphere: 1
Service: 1
Really cool place. In a hotel and there's no one serving anything except for at the bar. Try to find a spot. You might get lucky and get your own vault room.
Atmosphere: 5
Service: 3
Fantastic experience here. We stopped in the night of our honeymoon after checking into our room at the hotel. The bartender was very polite and even made a special drink for my wife that she absolutely loved. Thank you very much.
Super fun atmosphere. Great drinks. Love this place will definitely be back!
Restaurantji Recommends
Dropped in for an early evening cocktail. Place is super cool. Looking for something to hit the spot after dinner and Nathan the Bartender delivered with an amazing espresso martini. Friendly dude.
Great idea for a bar, very good staff, proper cocktails. Could have a better stock of scotch and whiskey. All in all great experience.
Super cute unique place to grab some drinks. You must hunt for a place to sit though
Atmosphere: 5
Food: 5
Service: 5
Visited the Vault and the server/bartender accidentally ran our credit card for our tab and someone else’s tab, didn’t tell us/say anything about the mistake but spent 10+ minutes processing our payment, we saw the multiple charges the next day and realized we were charged $125+ that we didn’t spend, have called 10+ times to try to get assistance in getting reimbursement and have received zero assistance/call backs/ or refunds.
Came here specifically for an espresso martini based off reviews only to find out it was premixed. Over rated. Expensive drinks and no vibe. Music was non existent. So many lounge areas to sit that are completely quiet.
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