We (husband and I) visited this establishment on Friday, and I was happy because I had not been there for a while because I accomplished losing 63lbs in the last 9 mos. and was not frequenting fast food restaurants. It was quite apparent as we approached the counter to order that the young man behind the counter to take our order seemed to already be quite angry and disturbed about something...unrelated to us.
As he began taking the order and placing lettuce in my bowl, I asked for noodles. He gave me a half of a scoop, and I asked for more, he then picked up less than half of another scoop, and again, I asked for more, he then literally threw it in the bowl! Then he says abruptly, NEXT? As in what I would want next. I asked a question about purple rice, and he begrudgingly answered. He then says, angrily states.. "NEXT". I ordered carrots, black beans (which he spoon threw about seven blackbeans on the bowl), and I asked for more. He huffed and puffed and literally threw about 5 more into the bowl, the again...NEXT?!?! I then asked for broccoli, he literally threw two into the bowl, and I again said, more please, he smacks his lips, and I asked him why he was doing that. To my surprise...His reply, "You are asking for alot", to which I replied, I am paying a lot". But I had less than half of a bowl of food!
As my husband, personal trainer began to order, he treated him the same way. My husband is extremely fit, and not a large man at all, about 165lbs, so he, too, was not asking for a lot. But the server would only give less than half scoops for the few things he wanted, and the server smacked his lips and swung his neck when hubby asked for a little more, and again with the emphatic NEXT?!?! before he could even get to the location for the remaining items being offered. We each may have asked for five- six original items each in our bowl and then a protein, and this young man was treating us as though we were asking him to make a bowl where the lid wouldn't close or something. Even when I said "Sir, thank you", he took exception by smacking his lips, rolling his eyes, swinging his head, and sashaying his shoulders around ...all with that with mumbling something under his breath with an angry glare! Absolutely reprehensible employee service!
I have visited this establishment in the past and have even positively interacted with a manager (I believe Soo?) back in 2019 with great exchange, never saw this guy there during this time so he must be newer.They must be under new management, because the service was DEPLORABLE the previous manager would NEVER have tolerated that behavior.
I hate to disparage good establishments and rarely do I review, but this was so awful, I felt compelled to leave one. I know nothing will ever be done to this employee, even after my calling the restaurant when I got home and asking for the district manager. I was told I had reached corporate office after dialing the 614 phone number for the Gahana location, which I knew was not true.
It is so sad to see this type of service from an establishment that always provided us good service. I definitely won't ever go back!
Atmosphere: 3
Food: 4
Service: 1
Paola Muñoz - Betancourt
I loved the place... 1. Cleanliness 2. Service 3.
Atmosphere: 5
Food: 5
Service: 5
Chris Schmitter
Not As Good As It Used To Be. Too Many Menu Changes. Where's The Bean Sprouts & Most Recent Time The Woman Was Rude While Rest Of Employees Should Have Been Doing More To Get Tnrough The Rush. Food Is Still Good But I Perfer Old
Atmosphere: 4
Food: 3
Service: 3
Jamel Foster
Best in the
Atmosphere: 5
Food: 5
Service: 5
Alex H
No bean sprouts or cucumbers. Onions with BIBIBOP?
Atmosphere: 5
Food: 1
Service: 5
Aline Saintcyr
I love this store and I will keep buying from this Gahanna BIBIBOP. The manager was spectacular as I was in need. I had ordered 4 bowls, but the driver had only brung 2 because he forgot the other bag. The manager called me 5 minutes after the driver left and then told me that the driver forgot the other bag. The thing that made my day the most was when she told me that she was going to bring it to me and in case the driver didn’t give me the bowl, she gave 4 bowls to me. I have 3 kids and they were excited about BIBIBOP. When they saw that there was only 2 bowls, I was planning to give them both bowls and I wouldn’t eat anything. I was so happy when the manager came because my kids were really hungry. IF YOU WANT TO GET GOOD SERVICE THEN COME TO BIBIBOP IN GAHANNA/ HAMILTON RD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowls
Radwan Abujassar
The worst service in Ohio
Vegetarian options: Not bad
Dietary restrictions: Bad service
Atmosphere: 2
Food: 3
Service: 1
Shantell Antoinette
Go chu jang sauce😒 I still can't say it, but I NEED it on my Korean BBQ bowl😬 FULL STOP 🚫 I can't get my bowls to taste like this and this is why they can always take my money🤷🏾♀️ 💸💸💸 I got 2 bowls...Spicy Chicken and Korean BBQ 🗣EAT AT BIBIBOP🗣
The food is delicious here, but unfortunately the way they try to sell their products is not the right way , I ordered a small bowl for me , and a kids bowl for my little one , and they just decided to give me what they wanted and charge me full price, definitely not coming back to this location.
I’ve always enjoyed a Bibibop Bowl, and it never disappoints. The bowl is consistently healthy and delicious, making it a great choice any time of day. The service at this location is also noteworthy—efficient and friendly. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum, Yum Yum Sauce, Bowls
Kerrington Moss
The places was very clean staff was nice, the food was amazing and the bathrooms was clean Overall I love the whole place it’s is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum Sauce
Anna
Delicious food. It could’ve been a little warmer but was still good. The restaurant was spotless and the outdoor patio was lovely to eat on.
Vegetarian options: Offers tofu as a protein option and there are ample vegetarian toppings.
Parking: Free, large parking lot right in front of the restaurant.
You guys are
Atmosphere: 4
Food: 4
Service: 5
We (husband and I) visited this establishment on Friday, and I was happy because I had not been there for a while because I accomplished losing 63lbs in the last 9 mos. and was not frequenting fast food restaurants. It was quite apparent as we approached the counter to order that the young man behind the counter to take our order seemed to already be quite angry and disturbed about something...unrelated to us.
As he began taking the order and placing lettuce in my bowl, I asked for noodles. He gave me a half of a scoop, and I asked for more, he then picked up less than half of another scoop, and again, I asked for more, he then literally threw it in the bowl! Then he says abruptly, NEXT? As in what I would want next. I asked a question about purple rice, and he begrudgingly answered. He then says, angrily states.. "NEXT". I ordered carrots, black beans (which he spoon threw about seven blackbeans on the bowl), and I asked for more. He huffed and puffed and literally threw about 5 more into the bowl, the again...NEXT?!?! I then asked for broccoli, he literally threw two into the bowl, and I again said, more please, he smacks his lips, and I asked him why he was doing that. To my surprise...His reply, "You are asking for alot", to which I replied, I am paying a lot". But I had less than half of a bowl of food!
As my husband, personal trainer began to order, he treated him the same way. My husband is extremely fit, and not a large man at all, about 165lbs, so he, too, was not asking for a lot. But the server would only give less than half scoops for the few things he wanted, and the server smacked his lips and swung his neck when hubby asked for a little more, and again with the emphatic NEXT?!?! before he could even get to the location for the remaining items being offered. We each may have asked for five- six original items each in our bowl and then a protein, and this young man was treating us as though we were asking him to make a bowl where the lid wouldn't close or something. Even when I said "Sir, thank you", he took exception by smacking his lips, rolling his eyes, swinging his head, and sashaying his shoulders around ...all with that with mumbling something under his breath with an angry glare! Absolutely reprehensible employee service!
I have visited this establishment in the past and have even positively interacted with a manager (I believe Soo?) back in 2019 with great exchange, never saw this guy there during this time so he must be newer.They must be under new management, because the service was DEPLORABLE the previous manager would NEVER have tolerated that behavior.
I hate to disparage good establishments and rarely do I review, but this was so awful, I felt compelled to leave one. I know nothing will ever be done to this employee, even after my calling the restaurant when I got home and asking for the district manager. I was told I had reached corporate office after dialing the 614 phone number for the Gahana location, which I knew was not true.
It is so sad to see this type of service from an establishment that always provided us good service. I definitely won't ever go back!
Atmosphere: 3
Food: 4
Service: 1
I loved the place... 1. Cleanliness 2. Service 3.
Atmosphere: 5
Food: 5
Service: 5
Not As Good As It Used To Be. Too Many Menu Changes. Where's The Bean Sprouts & Most Recent Time The Woman Was Rude While Rest Of Employees Should Have Been Doing More To Get Tnrough The Rush. Food Is Still Good But I Perfer Old
Atmosphere: 4
Food: 3
Service: 3
Best in the
Atmosphere: 5
Food: 5
Service: 5
No bean sprouts or cucumbers. Onions with BIBIBOP?
Atmosphere: 5
Food: 1
Service: 5
I love this store and I will keep buying from this Gahanna BIBIBOP. The manager was spectacular as I was in need. I had ordered 4 bowls, but the driver had only brung 2 because he forgot the other bag. The manager called me 5 minutes after the driver left and then told me that the driver forgot the other bag. The thing that made my day the most was when she told me that she was going to bring it to me and in case the driver didn’t give me the bowl, she gave 4 bowls to me. I have 3 kids and they were excited about BIBIBOP. When they saw that there was only 2 bowls, I was planning to give them both bowls and I wouldn’t eat anything. I was so happy when the manager came because my kids were really hungry. IF YOU WANT TO GET GOOD SERVICE THEN COME TO BIBIBOP IN GAHANNA/ HAMILTON RD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowls
The worst service in Ohio
Vegetarian options: Not bad
Dietary restrictions: Bad service
Atmosphere: 2
Food: 3
Service: 1
Go chu jang sauce😒 I still can't say it, but I NEED it on my Korean BBQ bowl😬 FULL STOP 🚫 I can't get my bowls to taste like this and this is why they can always take my money🤷🏾♀️ 💸💸💸 I got 2 bowls...Spicy Chicken and Korean BBQ 🗣EAT AT BIBIBOP🗣
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum, Spicy Chicken Bowl, Barbecue Sauce
The food is delicious here, but unfortunately the way they try to sell their products is not the right way , I ordered a small bowl for me , and a kids bowl for my little one , and they just decided to give me what they wanted and charge me full price, definitely not coming back to this location.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bowls
Restaurantji Recommends
Today’s 09/07/2024 visit was a great experience
Kid-friendliness: Nice Booths available to sit and eat with kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tofu Bowl, Yum Yum Sauce, Bowls
I’ve always enjoyed a Bibibop Bowl, and it never disappoints. The bowl is consistently healthy and delicious, making it a great choice any time of day. The service at this location is also noteworthy—efficient and friendly. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum, Yum Yum Sauce, Bowls
The places was very clean staff was nice, the food was amazing and the bathrooms was clean Overall I love the whole place it’s is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum Sauce
Delicious food. It could’ve been a little warmer but was still good. The restaurant was spotless and the outdoor patio was lovely to eat on.
Vegetarian options: Offers tofu as a protein option and there are ample vegetarian toppings.
Parking: Free, large parking lot right in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Bowl, Yum Yum, Yum Yum Sauce, Kimchi Side
I love this place for a fast and healthy bite! Everything is so delicious and there’s a large variety of toppings. The miso soup is also super good.
Dietary restrictions: Restaurant is all gluten-free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowls
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