Cracker Barrel Old Country Store

1313 Hilliard Rome Rd E, Columbus
(614) 878-2027

Recent Reviews

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Tombbraider

Always a welcoming atmosphere, friendly faces, and of course great food!

Atmosphere: 5

Food: 5

Service: 5

Eric Manske

I purchased Christmas items - did not eat - all gals in shop area excellent! Very helpful and attentive!

Atmosphere: 5

Service: 5

Amy Chapman

thing seemed off this visit. employee's seemed not as cheerful and there was no fire in fireplace when asked about just kind of blew use off was a very cold morning. food was very good as usual

Atmosphere: 2

Food: 4

Service: 4

Trisha Smith

The food was amazing

Atmosphere: 5

Food: 5

Service: 5

Quintin Goffe

Great customer service and selection.

Atmosphere: 5

Food: 5

Service: 5

Sean Bradt

Good food good price

Atmosphere: 4

Food: 4

Service: 4

Johny Faught

Glad they didn't change the atmosphere. Our server forgot utensils and disappeared a few times. Food was cafeteria good.

Atmosphere: 5

Food: 4

Service: 2

Mark Corica

We were hungry an d cold after an 8 hour drive and CB was just the right remedy!

Atmosphere: 5

Food: 5

Service: 5

KERRI COMBS

Thought we'd try Cracker Barrel again. It's been very disappointing the last couple of years. Unfortunately there was no change at this Cracker Barrel.
The fried turkey was very dry, but ok. Hubby says his was good except his dumplings, had no flavor and was cool instead of hot. My hash brown casserole was just the hard baked cheese topping. I may have gotten 2 bites of the actual casserole and even that was dry, Didn't get any biscuits until our meal was almost finished, granted they were hot but by the time we got them, we were too full to enjoy them. Asked for jelly so we could take the biscuits to go, didnt get any. When did Cracker Barrel become biscuit hoarders?? Used to always get them when you sat down with your drinks.
Asked for a piece of pecan pie to go, got chocolate pecan pie instead, didn't even ask if it was ok, just given the wrong pie. The picture is what it looked like when I opened it.
The young man that served us was kind but seemed to be in a hurry. I believe it may have been the end of his shift because he was rushing out of the door behind us when we left. We still tipped the young man as we normally would but don't think we'll be back to this cracker barrel. Hope it was just that they were having an off night, we all have them. However if it wasn't, there needs to be some adjustments made to the quality of what is being served.
The picture of the wrong pie and the way it looks kind of represents the entire meal... Rushed and unremarkable!!

Jim Pennington

Chicken and dumplings. Smaller plates than before

Atmosphere: 4

Food: 4

Service: 5

Anh Pham

Thanksgiving day limited menu. Food was fine, nothing stood out. Once in a while they may introduce a limited time special dish that might be worth checking out.

K Rogers

Thank you Kaiden for helping save our Thanksgiving by stepping in and doing our servers job when she was MIA for almost an hour and Kaiden took care of us and never missed beat, even with the kitchen being very behind and unorganized . Thank you Kaiden and the two woman in management that made up for their bad employee (I will not put her name ) .

Atmosphere: 5

Food: 5

jazz r

Custome service was great in the store ,the food wasn’t as good as it used to be and less portions

Atmosphere: 3

Food: 2

Service: 4

John Martin

Delicious Food Friendly Helpful Waitress

Atmosphere: 5

Food: 5

Service: 5

Chen Fang (Eva)

Nice place to eat on a Sunday morning, as always.

Our server Evelyn R. You can tell she is a newbie waitress. Our food was already on the table but we have no silverware. We finally got some silverware, but there is no napkins. It's a little ridiculous, since my husband had fried chicken and he had to go to the restroom to wash his hands. When my husband desperately needed a refill of his coffee to go with the dessert, Evelyn was gone again and he had to ask the waiter of the next table to give him some coffee. When we were finally handed a check to check out, our napkins were still nowhere to be seen. It's so sad. My husband said everyone deserves a chance to grow from a newbie to a pro. I wish Evelyn has a better future too, but we definitely don't deserve a dinning experience like this.

Atmosphere: 4

Food: 5

Service: 3

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