I was berated for several minutes by an employee for not having done the online correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option on the website for a create your own cashew anything. But, in making the example, it was clear the employees understood my intent. Customers were watching like I was the one making a scene where all I wanted to do was take the food and leave the embarrassing situation, having said nothing more than my name at that point. Finally, after I thanked the man for ‘explaining all that to me’, I was given a bag of food and directed to where utensils were. They were out. But, the employees had walked away and kept their backs to me when I tried to get their attention to get some chopsticks.
Miahlaya M.
This used to be our favorite neighborhood Chinese place but thought the summer and fall the food is not the same. The crab Rangoon is mostly wonton wrapper. Noodle dishes have very little veggies with a ton of noodles and very little flavor. I'm not sure what happened the last 6 months but with so many local option we probably won't return
Atmosphere: 4
Food: 2
Service: 4
Michael Leahy
Don't eat here! The chicken was literally purple and very veiny and disgusting. Also we got fried rice without a protein which is apparently just rice in soy sauce and nothing else.
Vincent Lam
A great American Chinese fast food restaurant. The place was clean. Their service was fast. Their entree had a large size with a low price. I ordered create your own stir fry coming with chicken, fried rice and 6 veggies. The sauce was bland but veggies and fried rice improved the taste a lot. It is not an authentic Chinese restaurant but a good and cheap fast food place.
Vegetarian options: Tofu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The HC Way, Vegetarian, Seafood Fried Rice, Chicken Fried Rice
Amy Haydocy
0 stars if possible. Placed an online order, got an email confirmation, credit card charged, then we showed up to pick it up and they were closed.
Tez Pop
10/10 must try again
Atmosphere: 5
Food: 5
Service: 5
Daniel Stauffer
Don’t recommend the beef lo mein. Noodles & beef were soggy & flavorless, I didn’t even want it. The general tso chicken was alright but still not that great. Wasted my time & money on this place.
White Brick
If 0 star was possible. This place would deserve it.
Order the pad Thai if you are looking for boiled noodles and nothing else.
Call the guy working the front and he’s not helpful.
Other dishes were okay but nothing to write home about. I would recommend checking out some other places. Never ordering again.
Atmosphere: 1
Food: 1
Service: 1
Sarah O'Connor
Always good food and portions. You can make your own which I like.
Jeremy Turner
Just had the worst food poisoning of my life after eating from the Bethel Rd location last night 4/24/24
Last couple times have been disappointing. Broccoli was cold in the sesame chicken. More breading than chicken. Finally, I just don't feel well after eating there...now this may be my issue, perhaps I am becoming more sensitive to processed foods, salt, msg etc.
Atmosphere: 3
Service: 3
ImperialGinge
Absolutely haha down the best Chinese food I've had so far in Columbus, the fried rice was full of veggies, the chicken was absolutely perfect, even the sauce was delicious, highly recommend this place next time you're craving some luxury Chinese food!
HCWay is excellent, especially when you factor in the fairly reasonable prices. Many, many options and loads of customizations. You can design your own stir fry here: protein, meat, veggies, sauce rice or noodles. Are you a vegetarian? Me too and you will never run out of options. Don't want to get ripped off on a stir fry that's full of cabbage and carrot micro-slivers and maybe one broccoli stalk? It won't happen here! Do you want something besides stir fry? They have all of the usual suspects on a Chinese menu. The sauces tend to be on the watery side, that is my only complaint (Ok, and I didn't see how to add water chestnuts as a veggie, what is a stir fry without it?) But this is a great value, the employees are nice, and the place looks clean. Definitely don't sleep on them because they look a little fast foody.
Atmosphere: 5
Food: 5
Service: 5
Christopher Powell
Get a new person answering the phone… very rude and not helpful…
I was berated for several minutes by an employee for not having done the online correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option on the website for a create your own cashew anything. But, in making the example, it was clear the employees understood my intent. Customers were watching like I was the one making a scene where all I wanted to do was take the food and leave the embarrassing situation, having said nothing more than my name at that point. Finally, after I thanked the man for ‘explaining all that to me’, I was given a bag of food and directed to where utensils were. They were out. But, the employees had walked away and kept their backs to me when I tried to get their attention to get some chopsticks.
This used to be our favorite neighborhood Chinese place but thought the summer and fall the food is not the same. The crab Rangoon is mostly wonton wrapper. Noodle dishes have very little veggies with a ton of noodles and very little flavor. I'm not sure what happened the last 6 months but with so many local option we probably won't return
Atmosphere: 4
Food: 2
Service: 4
Don't eat here! The chicken was literally purple and very veiny and disgusting. Also we got fried rice without a protein which is apparently just rice in soy sauce and nothing else.
A great American Chinese fast food restaurant. The place was clean. Their service was fast. Their entree had a large size with a low price. I ordered create your own stir fry coming with chicken, fried rice and 6 veggies. The sauce was bland but veggies and fried rice improved the taste a lot. It is not an authentic Chinese restaurant but a good and cheap fast food place.
Vegetarian options: Tofu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The HC Way, Vegetarian, Seafood Fried Rice, Chicken Fried Rice
0 stars if possible. Placed an online order, got an email confirmation, credit card charged, then we showed up to pick it up and they were closed.
10/10 must try again
Atmosphere: 5
Food: 5
Service: 5
Don’t recommend the beef lo mein. Noodles & beef were soggy & flavorless, I didn’t even want it. The general tso chicken was alright but still not that great. Wasted my time & money on this place.
If 0 star was possible. This place would deserve it.
Order the pad Thai if you are looking for boiled noodles and nothing else.
Call the guy working the front and he’s not helpful.
Other dishes were okay but nothing to write home about. I would recommend checking out some other places. Never ordering again.
Atmosphere: 1
Food: 1
Service: 1
Always good food and portions. You can make your own which I like.
Just had the worst food poisoning of my life after eating from the Bethel Rd location last night 4/24/24
Food: 1
Restaurantji Recommends
Their food is great and very quick service.
Atmosphere: 4
Food: 5
Service: 5
Last couple times have been disappointing. Broccoli was cold in the sesame chicken. More breading than chicken. Finally, I just don't feel well after eating there...now this may be my issue, perhaps I am becoming more sensitive to processed foods, salt, msg etc.
Atmosphere: 3
Service: 3
Absolutely haha down the best Chinese food I've had so far in Columbus, the fried rice was full of veggies, the chicken was absolutely perfect, even the sauce was delicious, highly recommend this place next time you're craving some luxury Chinese food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Side, Egg Roll, Sauce, Sweet & Sour Chicken, Fried Rice
HCWay is excellent, especially when you factor in the fairly reasonable prices. Many, many options and loads of customizations. You can design your own stir fry here: protein, meat, veggies, sauce rice or noodles. Are you a vegetarian? Me too and you will never run out of options. Don't want to get ripped off on a stir fry that's full of cabbage and carrot micro-slivers and maybe one broccoli stalk? It won't happen here! Do you want something besides stir fry? They have all of the usual suspects on a Chinese menu. The sauces tend to be on the watery side, that is my only complaint (Ok, and I didn't see how to add water chestnuts as a veggie, what is a stir fry without it?) But this is a great value, the employees are nice, and the place looks clean. Definitely don't sleep on them because they look a little fast foody.
Atmosphere: 5
Food: 5
Service: 5
Get a new person answering the phone… very rude and not helpful…
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