Place was relatively short staffed with quite a bit of people waiting…. Red head with long hair should take the ear bud out of their ear , end their personal call, and serve people waiting for food. My online order was ready the whole time as I was sitting waiting for it to be called out or helped… for over 15 minutes
Will Ross
Makail is awesome and the food is amazing ... i would give 10 stars if I could
Moh C
good quality for prices nice staff cool place
William duPont-Popich
After leaving Micro Center, we decided to stop in for the first time and see how the Asian food was. I ordered a general TSO chicken, Fried rice, and an extra portion of shrimp with an eggroll. My son ordered sesame chicken with fried rice and crab Rangoon‘s. The interior of the restaurant was nice, especially for Chinese restaurant standards. The service was very good as well. The food leaves a lot to be desired. Obviously, Asian food is known for its spices and seasonings. The general TSO chicken was not just mild. It can be described as bland and tasteless. The broccoli had more flavor than either the chicken or the shrimp. The rice I can’t even describe. It certainly had no taste, Didn’t resemble anything like any fried rice I’ve ever seen, and went right into the trashcan. The sesame chicken wasn’t too bad. The crab Rangoon was certainly overcooked. Take a look at the pictures. It looked as if it had sat under a heat lamp for the last six hours. My son ended up taking the entire shell off and trying to salvage what was inside. Don’t think we’ll ever be back. Given that the two of us cost nearly $40 putting this as a higher priced Asian restaurant and saying We are disappointed is an understatement.
Frederick Woodley
They do a great job! And who doesn’t love the fact that they offer brown rice. The hotnSour is fantastic! Totally recommend.
Claralyn Treffert
I’m not a fan of trying new places once I’ve found a place a like but oh my loved this place from the first bite!
R C
Food was ok, the gnetleman who waited on me was nice just no one appear food service focus Entire meal app, soup and entree all can out at once so u know something was going be cold - ate inside. Inside I felt bad for staff - menu board out another one was flickering coke machine out of order one tv didn’t work one ice well on counter not in use or broke - poor appearance. Store looked / appear like it was on last leg of being in business - not good. Someone need to step up. Hot and sour soup - not recommend Crab Rangoon - dough felt / tastes old Crest my own meal - Mongolian sauces lacked flavor on meal ordered Prob not coming back
Samuel Hawk
Fast and affordable Chinese food. Pretty good for the price.
Kristen Lawson
I was berated for several minutes by an employee for not having done the online correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option on the website for a create your own cashew anything. But, in making the example, it was clear the employees understood my intent. Customers were watching like I was the one making a scene where all I wanted to do was take the food and leave the embarrassing situation, having said nothing more than my name at that point. Finally, after I thanked the man for ‘explaining all that to me’, I was given a bag of food and directed to where utensils were. They were out. But, the employees had walked away and kept their backs to me when I tried to get their attention to get some chopsticks.
M L
This was my first visit to a HC and I was very excited! However, when I arrived to pick it up, I was berated by an employee for not having done the online order correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option for a create your own cashew anything. It was clear the employees understood my intent by telling me I had done it correctly the one way. They never used the phone number or email I’d provided. I was informed, loudly and embarrassingly, in front of customers and employees alike, that I had made a mistake and they decided not to bother making modifications. I was directed to where utensils were (they were out) but all the employees had walked away and kept their backs to me when I tried to get their attention. This is my last visit as well, for obvious reasons.
This used to be our favorite neighborhood Chinese place but thought the summer and fall the food is not the same. The crab Rangoon is mostly wonton wrapper. Noodle dishes have very little veggies with a ton of noodles and very little flavor. I'm not sure what happened the last 6 months but with so many local option we probably won't return
Atmosphere: 4
Food: 2
Service: 4
Michael Leahy
Don't eat here! The chicken was literally purple and very veiny and disgusting. Also we got fried rice without a protein which is apparently just rice in soy sauce and nothing else.
Vincent Lam
A great American Chinese fast food restaurant. The place was clean. Their service was fast. Their entree had a large size with a low price. I ordered create your own stir fry coming with chicken, fried rice and 6 veggies. The sauce was bland but veggies and fried rice improved the taste a lot. It is not an authentic Chinese restaurant but a good and cheap fast food place.
Vegetarian options: Tofu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The HC Way, Vegetarian, Seafood Fried Rice, Chicken Fried Rice
Place was relatively short staffed with quite a bit of people waiting…. Red head with long hair should take the ear bud out of their ear , end their personal call, and serve people waiting for food. My online order was ready the whole time as I was sitting waiting for it to be called out or helped… for over 15 minutes
Makail is awesome and the food is amazing ... i would give 10 stars if I could
good quality for prices nice staff cool place
After leaving Micro Center, we decided to stop in for the first time and see how the Asian food was. I ordered a general TSO chicken, Fried rice, and an extra portion of shrimp with an eggroll. My son ordered sesame chicken with fried rice and crab Rangoon‘s. The interior of the restaurant was nice, especially for Chinese restaurant standards. The service was very good as well. The food leaves a lot to be desired. Obviously, Asian food is known for its spices and seasonings. The general TSO chicken was not just mild. It can be described as bland and tasteless. The broccoli had more flavor than either the chicken or the shrimp. The rice I can’t even describe. It certainly had no taste, Didn’t resemble anything like any fried rice I’ve ever seen, and went right into the trashcan. The sesame chicken wasn’t too bad. The crab Rangoon was certainly overcooked. Take a look at the pictures. It looked as if it had sat under a heat lamp for the last six hours. My son ended up taking the entire shell off and trying to salvage what was inside. Don’t think we’ll ever be back. Given that the two of us cost nearly $40 putting this as a higher priced Asian restaurant and saying We are disappointed is an understatement.
They do a great job! And who doesn’t love the fact that they offer brown rice.
The hotnSour is fantastic! Totally recommend.
I’m not a fan of trying new places once I’ve found a place a like but oh my loved this place from the first bite!
Food was ok, the gnetleman who waited on me was nice just no one appear food service focus
Entire meal app, soup and entree all can out at once so u know something was going be cold - ate inside.
Inside I felt bad for staff - menu board out another one was flickering coke machine out of order one tv didn’t work one ice well on counter not in use or broke - poor appearance. Store looked / appear like it was on last leg of being in business - not good. Someone need to step up.
Hot and sour soup - not recommend
Crab Rangoon - dough felt / tastes old
Crest my own meal - Mongolian sauces lacked flavor on meal ordered
Prob not coming back
Fast and affordable Chinese food. Pretty good for the price.
I was berated for several minutes by an employee for not having done the online correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option on the website for a create your own cashew anything. But, in making the example, it was clear the employees understood my intent. Customers were watching like I was the one making a scene where all I wanted to do was take the food and leave the embarrassing situation, having said nothing more than my name at that point. Finally, after I thanked the man for ‘explaining all that to me’, I was given a bag of food and directed to where utensils were. They were out. But, the employees had walked away and kept their backs to me when I tried to get their attention to get some chopsticks.
This was my first visit to a HC and I was very excited!
However, when I arrived to pick it up, I was berated by an employee for not having done the online order correctly. I was told I should have ordered the create your own for cashew chicken instead of making an allergy substitute, like I had done with the Kung Pao order. In fact, there was no option for a create your own cashew anything.
It was clear the employees understood my intent by telling me I had done it correctly the one way. They never used the phone number or email I’d provided. I was informed, loudly and embarrassingly, in front of customers and employees alike, that I had made a mistake and they decided not to bother making modifications.
I was directed to where utensils were (they were out) but all the employees had walked away and kept their backs to me when I tried to get their attention.
This is my last visit as well, for obvious reasons.
Restaurantji Recommends
Great food for very reasonable price
Love the garlic sauce and the brown rice option.
This used to be our favorite neighborhood Chinese place but thought the summer and fall the food is not the same. The crab Rangoon is mostly wonton wrapper. Noodle dishes have very little veggies with a ton of noodles and very little flavor. I'm not sure what happened the last 6 months but with so many local option we probably won't return
Atmosphere: 4
Food: 2
Service: 4
Don't eat here! The chicken was literally purple and very veiny and disgusting. Also we got fried rice without a protein which is apparently just rice in soy sauce and nothing else.
A great American Chinese fast food restaurant. The place was clean. Their service was fast. Their entree had a large size with a low price. I ordered create your own stir fry coming with chicken, fried rice and 6 veggies. The sauce was bland but veggies and fried rice improved the taste a lot. It is not an authentic Chinese restaurant but a good and cheap fast food place.
Vegetarian options: Tofu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The HC Way, Vegetarian, Seafood Fried Rice, Chicken Fried Rice
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